Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you’ll love working for Hilton!
Access to the world’s best Team Member Travel Program with highly discounted rates
Discounts of up to 25-50% on products and services in participating Hilton outlets
Comprehensive training and support for your new role
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities
Voted #1 Hospitality Company Great Places to Work
Discounted Parking
What will I be doing?
As a Duty Technician, you will play a key role in maintaining Hilton Surfers Paradise's hotel and residential facilities to the highest standards. Working across a rotating roster of mornings, afternoons, weekdays and weekends, you will perform preventative maintenance, fault finding, repairs, and respond to maintenance requests to ensure a safe, comfortable, and exceptional experience for our guests, residents, and team members.
Carry out preventative and corrective maintenance across guest rooms, public areas, back-of-house, and residential facilities.
Troubleshoot and repair faults relating to electrical, plumbing, air conditioning, and mechanical systems within licence limitations.
Maintain and repair guest room fixtures, fittings, furniture, and equipment.
Respond promptly to maintenance requests and emergencies.
Assist with operation and monitoring of building plant and equipment.
Complete maintenance records and work orders using hotel systems.
Ensure all work is completed safely and in accordance with company policies and WHS requirements.
Support energy conservation and sustainability initiatives.
Participate in special projects, refurbishments, and hotel improvement works as required.
What are we looking for?
A Duty Technician at Hilton Surfers Paradise is passionate about problem-solving and takes pride in maintaining a world-class property. To be successful in this role, you will have:
Experience in hotel, resort, residential, commercial, or facilities maintenance.
Sound knowledge of building maintenance practices and fault finding.
Ability to work independently and prioritise tasks effectively.
A proactive approach to maintenance and workplace safety.
Flexibility to work a rotating roster including weekends and public holidays.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Good communication skills
Ability to work under pressure
Ability to work on their own
Previous experience in a similar role
Travel the world and grow your career with Hilton
Skills Required
- Experience in hotel, resort, residential, commercial, or facilities maintenance
- Knowledge of building maintenance practices and fault finding
- Ability to work independently and prioritize tasks effectively
- Proactive approach to maintenance and workplace safety
- Flexibility to work rotating shifts, including weekends and public holidays
- Good communication skills
- Ability to work under pressure
- Previous experience in a similar role
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
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Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
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Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
