We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
Benchling is looking for a Sales Strategy & Operations lead to be the analytical and operational backbone of our AMER sales organization. Reporting to the Head of RevOps and partnering directly with sales leadership, you'll own the operating cadence that keeps the business running — from annual planning and capacity modeling to forecasting, pipeline health, and quarterly business reviews. You'll also shape how AI gets applied across the GTM org, identifying high-impact use cases and driving adoption. This is a highly cross-functional role: you'll work closely with Marketing, Strategic Finance, Sales Enablement, Deal Desk, and Business Intelligence to turn data into decisions. We're looking for someone who thrives on ambiguity, is comfortable owning a full operating rhythm end to end, and wants to have a direct hand in how Benchling scales its go-to-market motion.
RESPONSIBILITIES
Report directly to the Head of RevOps and partner closely with sales leadership on planning, prioritization, and execution
Lead Sales Operations for the AMER region, from owning annual planning to running the day-to-day operating cadence
Build sales capacity, coverage, and quota models that align hiring plans with revenue targets
Size and segment the addressable market to inform territory design, whitespace analysis, and account prioritization; design and maintain territory planning
Drive the sales forecasting methodology, delivering a defensible quarterly view and improving accuracy over time
Own weekly pipeline reviews, forecast calls, and quarterly business reviews using data-driven insights to flag risks early and drive proactive decisions
Help drive the analytical rhythm of the business by owning performance reporting and analyzing data to generate meaningful insights and recommendations
Proactively drive operational efficiency and team productivity by continuously improving processes, tools, and reporting
Shape the GTM AI roadmap, from defining high-impact use cases, building or buying the right solutions, and ensuring successful adoption of new capabilities
Partner with cross-functional teams, including Marketing, Strategic Finance, Sales Enablement, Deal Desk, Technology & Systems, Business Intelligence, etc.
Drive various high priority cross-functional initiatives from ideation and planning, through execution
QUALIFICATIONS
8+ years in Sales Strategy & Operations, Revenue Operations, or related analytical/GTM roles,
A builder mentality, with a track record of repeatable and scalable systems and processes.
A self-starter who thrives in ambiguity and brings structured thinking to solve problems and drive results.
Advanced analytical skills with the judgment to turn data into a clear recommendation
Experience partnering cross-functionally with teams like Finance, Marketing, Enablement, and Product to drive shared initiatives
Excited by applying AI/automation to GTM workflows, with a bias toward pragmatic, high-impact use cases over novelty
Excellent written and verbal communicator who can flex between detailed analysis and executive-level narrative
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
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Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Skills Required
- 8+ years in Sales Strategy & Operations, Revenue Operations, or related analytical/GTM roles
- Proven builder mentality with repeatable and scalable systems and processes
- Advanced analytical skills with ability to turn data into clear recommendations
- Experience partnering cross-functionally with Finance, Marketing, Enablement, Product, and BI
- Experience owning forecasting, capacity modeling, territory design, and sales operating cadences
- Excited by applying AI/automation to GTM workflows and defining pragmatic, high-impact use cases
- Excellent written and verbal communication, able to present both detailed analysis and executive-level narrative
- Self-starter who thrives in ambiguity and applies structured thinking to drive results
What the Team is Saying
Benchling Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Dedicated mental‑health therapy/coaching plus professional and financial coaching, alongside a monthly wellness stipend, indicate robust wellbeing support. A company‑wide winter holiday shutdown further reinforces recharge time.
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Leave & Time Off Breadth — Unlimited PTO, paid sick leave, paid holidays, and a company‑wide shutdown between Christmas and New Year’s create broad access to time away. Paid sabbaticals after milestone service years expand long‑tenure rest options.
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Parental & Family Support — Generous paid parental leave (around 16 weeks in the U.S.) and fertility benefits are emphasized. These provisions, along with family‑friendly resources like an onsite Mother’s Room, strengthen support for caregivers.
Benchling Insights
What We Do
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products. Help us bring modern software to modern science. We’re on Team Science We believe in the promise of science and the teamwork required to fulfill that promise. Whether your background is in science, engineering, business, or another field, you’re on Team Science if you believe in the power of science to solve the world’s most pressing problems.
Why Work With Us
Everyday at Benchling, you’re surrounded by talented people who are really excited about the work they’re doing and the impact they’re having. It’s truly uplifting to work on a product that you can believe in and to work alongside colleagues who are energized by the shared vision of a future with less disease and greater sustainability.
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Benchling Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
