Benchling
Benchling Offices
Benchling is headquartered in San Francisco and has 4 office locations.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
U.S. Office Locations
Global Office Locations
San Francisco
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Our office is located in the heart of the cultural center of SoMa. Our convenient location near Union Square is within walking distance to great restaurants and cafes. If you prefer public transportation, there are several options nearby including BART, MUNI trains, and buses.
Belfast Office
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41 Arthur Street, Belfast, United Kingdom, BT1 4GB
Boston
Zurich Office
Recently posted jobs
Cloud • Healthtech • Social Impact • Software • Biotech
Serve as the primary technical account contact for enterprise life sciences customers after go-live. Manage Success Package delivery, customer relationships, escalations, adoption risks, Benchling tenant configuration, and optimization projects. Develop project plans, coordinate with Customer Success, Professional Services, Support, and Sales, and advise stakeholders ranging from scientists to executives. Maintain product expertise and execute sprint-based accelerators that improve customer workflows and platform usage.
Cloud • Healthtech • Social Impact • Software • Biotech
Leads Benchling’s EMEA Professional Services organization, overseeing enterprise software implementations, delivery quality, customer satisfaction, staffing, partner performance, forecasting, and financial outcomes. Builds and develops distributed teams across Europe, manages systems integrator relationships, supports sales and commercial scoping, and engages executive stakeholders at biotech and pharmaceutical customers. The role also drives AI-enabled delivery practices and ensures successful deployments in complex, validated, and regulated environments.
Cloud • Healthtech • Social Impact • Software • Biotech
Leads the EMEA professional services organization, overseeing enterprise software deployments, delivery quality, customer satisfaction, team development, partner performance, SOW economics, staffing, forecasting, and executive client engagement. The role builds and manages distributed teams across Europe, collaborates with Sales and Customer Experience, supports regulated life sciences customers, and promotes AI-enabled delivery practices.
