Jobs at Benchling

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex 7+ figure sales cycles, forecast accurately, negotiate and close deals, align multi-persona stakeholders, and coordinate internal and external partners to drive adoption and revenue.

Leads Benchling implementations for biotech and biopharma customers from kickoff through go-live. Manages project plans, requirements and design workshops, data modeling, application configuration, testing, user acceptance, training, and onboarding. Advises customers on scientific workflows and Benchling best practices, advocates for product improvements, develops training materials, and partners with Sales on expansion opportunities. Requires scientific expertise, project management capabilities, customer communication skills, and up to 25% travel.

Leads enterprise customer solution and value assessments for Benchling, translating scientific and technical challenges into tailored solutions and measurable strategic, operational, and financial benefits. Coordinates cross-functional teams, develops executive-level deliverables, builds business cases and value methodologies, creates reusable customer assets, and provides industry and competitive insights to support sales, customer success, product, and marketing.

The Senior Accountant supports daily accounting operations, month-end close, journal entries, account reconciliations, financial statement preparation, flux analysis, audits, internal controls, and GAAP-compliant processes. The role focuses primarily on personnel-related costs, including commissions, bonuses, employee benefits, and stock-based compensation. It also contributes to process improvements, accounting policies, systems development, and cross-functional finance projects.

Manage strategic EMEA customer accounts throughout the post-sale lifecycle. Build relationships with scientific, IT, and executive stakeholders; monitor customer health; identify expansion and churn risks; lead renewal negotiations; and coordinate with Sales, Product, Professional Services, and technical teams to increase adoption, retention, and customer value.

Manage strategic EMEA biotech and pharmaceutical customers throughout their Benchling lifecycle. Build relationships with scientific, IT, and executive stakeholders; monitor customer health; identify churn and expansion opportunities; lead renewal negotiations; forecast adoption, retention, and expansion; and coordinate with Sales, Product, Professional Services, and technical teams to deliver customer value.

Build and operate Benchling’s AWS cloud infrastructure, including Kubernetes, networking, secrets, observability, infrastructure-as-code, and cost governance. Develop internal APIs, automation, CLIs, serverless tools, and AI assistants. Own complex projects from design through production, establish technical standards, support incident response and on-call operations, and collaborate across engineering teams to improve secure, reliable, and cost-effective platform delivery.

Manage post-sale customer success for Benchling’s life sciences SaaS platform. Analyze usage data, deployment health, and customer goals to drive adoption, value realization, retention, and AI utilization. Advise customers on Benchling and scientific workflows, lead executive business reviews, develop adoption campaigns, coordinate with Sales, Product, and Professional Services, and deliver customer journey and feedback initiatives. Requires 20–30% travel and hybrid on-site work three days per week.

Drive new business within a territory by generating pipeline, managing complex sales cycles, forecasting accurately, presenting tailored SaaS solutions, negotiating with stakeholders and executives, and closing strategic accounts. The role requires account management across multiple personas, collaboration with marketing, product, customer success, and channel teams, and maintaining opportunity data in Salesforce. Familiarity with MEDDICC and life sciences or biotech environments is advantageous.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

Leads pre-sales solution development for enterprise biotech R&D customers. Partners with account executives and internal teams to discover requirements, model scientific data, design solutions integrating Benchling with existing technology environments, and deliver persuasive demonstrations. Advises scientific and IT leaders, addresses objections, contributes customer insights to product roadmaps, develops reusable solution content, and mentors other solution consultants. Requires regular onsite customer visits near Tarrytown, NY and 25–30% travel.

Lead a team of Major Account Executives selling Benchling’s SaaS platform to global biotechnology companies. Own pipeline generation, forecasting, account planning, executive relationships, complex enterprise deal execution, and expansion across strategic accounts. Recruit, coach, and develop sellers while partnering with Solutions Consulting, Customer Success, Product, Marketing, and Legal. Drive value-based sales cycles involving procurement, legal, security reviews, and multiple stakeholders.

Own the roadmap and outcomes for Benchling’s Studies, Sample Testing, Process Development, and related scientific data workflows. Engage customers and go-to-market teams to identify needs, shape product direction, guide design and engineering decisions, validate solutions, and enable launches. The role requires architectural fluency, technical tool competency, strong communication, and the ability to build intuitive, scalable products for biotech and pharmaceutical organizations.

Drive new enterprise business across assigned global accounts by generating pipeline, engaging IT, science, and data stakeholders, forecasting sales, presenting solutions, negotiating complex deals, and closing new business. Build relationships across multiple personas and executive levels, manage account data in Salesforce, collaborate with marketing, product, customer success, and partners, and apply structured sales methodologies such as MEDDICC to achieve revenue targets.

Drive new enterprise business across 1–3 major global accounts by generating pipeline, managing complex sales cycles, forecasting accurately, presenting solutions, negotiating agreements, and building relationships with IT, R&D, data science, and executive stakeholders. Collaborate with marketing, product, customer success, and strategic partners while maintaining Salesforce data and applying MEDDICC sales practices.

Lead procurement strategy, sourcing, negotiations, renewals, vendor consolidation, third-party risk, and travel and expense programs. Manage major cloud infrastructure, enterprise SaaS, and professional services agreements while delivering measurable savings. Design and improve procure-to-pay policies and processes, guide procurement systems and automation, and partner cross-functionally with Finance, Engineering, IT, Security, Legal, Marketing, and Accounting.

Leads pre-sales solution development for Benchling’s enterprise biotech R&D customers. Partners with sales, product, services, and customer stakeholders to discover requirements, model scientific data, design solutions, demonstrate software, address objections, and influence product roadmaps. The role requires life sciences R&D expertise, scientific software experience, trusted-advisor skills, and willingness to travel to customer sites.

Lead pre-sales solution development for enterprise biotech and pharmaceutical R&D customers. Partner with account executives, product leaders, and customers to uncover requirements, model scientific data, design solutions, demonstrate Benchling capabilities, address objections, and influence buying decisions. Create reusable solution content and training, mentor other consultants, and advise on integrations with IT systems, laboratory instruments, and legacy applications. The role requires life sciences R&D expertise, scientific software experience, and 25–30% customer travel.

Leads and develops an Account Management team responsible for renewals, retention, expansion, and net revenue retention across enterprise life sciences SaaS customers. The role oversees renewal forecasting, risk mitigation, customer negotiations, process optimization, cross-functional alignment, and strategic relationships with scientific, IT, procurement, and executive stakeholders. It also drives adoption of AI, automation, CRM, customer success, and analytics tools.

Own the full sales cycle for small biotech and life sciences accounts, including prospecting, pipeline generation, forecasting, discovery, solution selling, business-case development, stakeholder engagement, negotiation, and closing. Maintain accurate Salesforce records and collaborate with Marketing, Product, and Customer Success. The role requires life sciences knowledge, strong communication, sales discipline, and the ability to build new business in a hybrid environment.