Jobs at Benchling

Own and scale Benchling’s Salesforce ecosystem, including CPQ, pricing, quoting, approvals, ERP and billing integrations, Conga workflows, CI/CD, release governance, and automated testing. Build scalable Salesforce enhancements, APIs, and cloud integrations while addressing technical debt and performance. Partner with cross-functional stakeholders to deliver business-first solutions, conduct code reviews, evaluate emerging tools, and apply AI-assisted development to enterprise workflows.

Lead Benchling implementations for biotech and biopharma customers from kickoff through go-live. Manage project plans, requirements workshops, solution design, data modeling, configuration, testing, user acceptance testing, training, and onboarding. Serve as a trusted scientific and product advisor, advocate for customer needs, develop training materials, and identify post-launch expansion opportunities.

Build and operate production-grade ELT pipelines from Benchling, Salesforce, and third-party systems into Snowflake using dbt. Own ingestion, transformation, warehouse, BI, governance, monitoring, testing, access controls, privacy, cost, and performance. Partner with AI engineering to provide trusted data for internal AI applications and agentic workflows, contribute to warehouse and metrics-layer architecture, and translate cross-functional stakeholder needs into scalable data solutions.

Owns deferred revenue, allowance for credit losses, contract modifications, professional services revenue, and revenue close activities in a high-growth SaaS environment. The role requires technical ASC 606 expertise, audit and SOX ownership, process automation, and cross-functional collaboration on consumption-based products, AI partnership economics, pricing models, and business expansion.

Leads strategic finance, annual planning, forecasting, and long-range financial modeling while partnering with executives on investments, growth, product strategy, pricing, partnerships, and capital allocation. Owns SaaS performance analysis, executive and Board reporting, financial accuracy, planning processes, and performance frameworks. Builds and develops a high-performing strategic finance team and drives process improvements as the company scales.

Build developer-experience tooling and frameworks that streamline development, testing, packaging, and production releases. Lead release tooling designed to move code changes to production within 10 minutes, implement quality feedback loops, and improve engineering workflows using qualitative and quantitative feedback. Collaborate with product managers, designers, and engineers to enhance developer productivity, engineering practices, and operational patterns while helping scale the team and platform.

Build developer-experience tooling and frameworks for efficient development, testing, packaging, and rapid production releases. Lead release tooling design, establish quality feedback loops, improve engineering workflows through qualitative and quantitative feedback, and promote effective engineering practices. Collaborate with product managers, designers, and engineers to enhance developer productivity and satisfaction while contributing to team and process growth.

Leads and coaches an east coast team of Implementation Managers while directly supporting complex Benchling implementations. The role drives project delivery, improves professional services methodologies, manages escalations, partners with Sales, Customer Success, Product, and Engineering, and builds trusted relationships with biotech and pharmaceutical scientific and IT leaders. It also shapes implementation strategy, tracks team performance, develops employees, and contributes to global professional services initiatives.

Build datasets, evaluations, and scalable data infrastructure to improve frontier AI models for scientific and biological applications. Analyze model failure modes, run experiments, translate scientific expertise into rigorous evaluation criteria, and collaborate with scientists and AI labs. The role requires working at the intersection of software engineering, biology, and frontier AI in an in-person, fast-paced San Francisco environment.

Owns Benchling’s EMEA commercial professional services portfolio across bespoke, packaged, and partner-delivered engagements. The role manages bookings, forecasting, pricing, margin, scoping, services attach, delivery quality, partner governance, capacity strategy, implementation methodology, and performance metrics. It influences teams without direct management authority and supports Strategic and SMB customers across EMEA. The position is hybrid, requiring on-site work three days per week.

Owns Benchling’s EMEA commercial professional services portfolio across bespoke, packaged, and partner-delivered implementations. Responsibilities include services bookings, forecasting, pricing, scoping, margin governance, customer outcomes, partner lifecycle management, enablement, delivery methodology, capacity planning, and KPI reporting. The role drives consistency and quality across teams without direct management authority, with emphasis on Strategic and SMB customers across EMEA.

Serve as a strategic technical advisor to biotech enterprise customers: assess IT landscapes, design and lead Benchling-based implementations, drive digital transformation, coordinate cross-functional teams, support sales and product discussions, and establish data architecture and best practices to ensure global adoption and long-term success.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex 7+ figure sales cycles, forecast accurately, negotiate and close deals, align multi-persona stakeholders, and coordinate internal and external partners to drive adoption and revenue.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex seven-figure deals, forecast sales, negotiate with multi-persona stakeholders including CxOs, and collaborate with internal and partner teams to drive adoption and long-term customer success.

Lead pre-sales solution development for large biotech customers: discover needs, design Benchling-based R&D solutions, demonstrate functionality, influence product roadmap, create reusable content, and mentor peers. Interface with scientific and IT stakeholders and support complex integrations with instruments and enterprise systems.

Lead pre-sales solutions for large biotech customers, mapping Benchling capabilities to customer R&D workflows. Conduct discovery, craft data models and demos, influence product roadmap, create reusable content, and mentor peers. Partner with sales, product, and professional services to drive adoption and value.

This role requires managing Benchling's developer platform roadmap, addressing developer needs, enhancing user experience, and collaborating across teams to define and build necessary features and tools.

Lead go-to-market strategy, positioning, launches, pricing, and enablement for Benchling's enterprise AI-enabled biotech platform. Partner with Product, Sales, and Customer teams to drive adoption, expansion, and revenue while translating technical product capabilities into clear customer value.

As a Software Engineer, you'll build AI-driven product experiences for scientists, optimize user onboarding, and analyze data to drive growth and retention.

As a Software Engineer, you will design and build critical systems for enterprise customers, ensuring regulatory compliance and enhancing product capabilities. Your role involves technical leadership, architectural work, and mentoring team members, with a focus on scalable and reliable software solutions.