Jobs at Benchling

The Software Engineer will design, develop, and deliver systems for regulatory compliance, collaborating with cross-functional teams and improving workflows using AI. Responsibilities include project ownership from planning to deployment, coding best practices, and onboarding junior engineers.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

The SMB Account Executive drives new business in EMEA/APAC by generating pipelines, forecasting sales, selling solutions, and engaging stakeholders. They will run platform demonstrations, negotiate deals, and collaborate with teams to enhance customer satisfaction.

The Product Support Analyst supports customers and teams using Benchling, leading complex issue resolutions, coordinating with various stakeholders, and driving product knowledge improvements.

Act as a senior technical contact for enterprise customers using Benchling: triage and resolve complex product, API, SSO, and network issues; lead multi‑party escalations; perform RCA/CAPA; document runbooks; mentor team members; and drive support improvements and on‑call rotations.

The role involves building and scaling a scientific model platform at Benchling, integrating various AI models, and collaborating with users to optimize usage in biotech R&D.

The Enterprise Solutions Architect will guide biotech clients through digital transformation, lead implementation projects, and ensure strategic alignment with Benchling solutions.

The Customer Success Leader will manage and mentor a CSM team, drive customer adoption, and establish strategies for client engagement while ensuring they understand Benchling's solutions and customer successes.

The Customer Success Leader will manage a team, drive AI adoption, enhance customer engagement, and ensure significant outcomes for clients in biotech R&D.

The Implementation Manager will oversee new customer rollouts and expansions, managing projects from kickoff to go-live, ensuring successful implementations of the Benchling platform.

Lead end-to-end implementations of the Benchling platform for biotech customers: gather requirements, design solutions, configure applications, run tests and UAT, train users, manage project plans, and drive go-live and adoption while partnering with sales and product teams.

Drive new business within 1-3 top global accounts by generating pipeline, managing complex enterprise sales cycles, forecasting to targets, negotiating with multi-level stakeholders, and collaborating with internal and partner teams to align Benchling solutions to customer R&D and IT needs.

As a Technical Solution Architect, you will lead technical engagements, design integrations, and oversee implementation of Benchling in biotech workflows to enhance R&D processes.

The Enterprise Security Engineer will focus on establishing a security program centered on zero trust, identity management, and automation while ensuring compliance and protecting sensitive data.

Lead Benchling platform implementations for biotech customers: gather requirements, design solutions, configure and test the application, run training and UAT, manage project plans to ensure on-time, on-budget go-lives, and act as a trusted advisor to drive adoption and expansion.

Lead global deal strategy and order management, advise enterprise sales on complex deal structuring and pricing, scale a deal desk and quote-to-cash operations, operationalize pricing/packaging changes, drive CPQ and automation improvements, and maintain controls that balance speed and governance.

Build custom integrations and internal engineering tools connecting biotech customers' scientific and IT workflows to Benchling. Collaborate with customers, own projects end-to-end, improve APIs and developer platform, maintain testing and CI/CD, and scale tenant operations, desktop apps, Connect adapters, and MCP servers to support lab automation and trusted scientific data access.

Drive new business in the Western territory by generating pipeline, managing complex enterprise sales cycles, forecasting revenue, negotiating and closing deals, and aligning Benchling’s platform to R&D and IT stakeholders. Collaborate with internal teams, maintain Salesforce data, and apply sales methodologies (MEDDICC, Champion Building) to meet revenue targets.

The Financial Analyst supports the Sales organization through budgeting, forecasting, commission calculations, and financial performance analysis, while driving strategic initiatives and ad-hoc projects.

Sell Benchling's AI-enabled platform to biotech and chemistry customers in the Western territory. Generate 80% of pipeline, manage complex multi-persona sales cycles, forecast revenue, negotiate and close deals, and maintain account/opportunity data in Salesforce. Collaborate cross-functionally and stay current on industry and technology trends.