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The software company powering the path to the world’s new medicines.
The Role
Leads complex global Veeva Vault R&D implementations for strategic pharmaceutical customers. Owns program governance, executive relationships, cross-functional alignment, transformation roadmaps, services proposals, risk resolution, customer adoption, and transitions to post-deployment operations. The role requires extensive pharma R&D or GxP technology program leadership, consulting expertise, global team management, executive communication, and travel up to 25% in Denmark.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Own the Future of Life Sciences R&D. At Veeva, you won't just manage programs—you'll drive monumental, global R&D transformation for our most strategic Vault customers across Europe.
As the Global Program Manager, you are the ultimate owner of success, serving as the executive services partner who strategically aligns Veeva's full ecosystem (Product, Sales, Services) to deliver maximum customer impact. Your mission is to secure customer success with intensity, optimize the adoption of our solutions, and identify opportunities for massive, long-term growth.
This is a remote, full-time role based in Denmark, requiring a dedicated blend of on-site customer engagement and remote work. Qualified candidates must be legally authorized to be employed in Denmark. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What You'll Do
- Own and drive the successful execution of complex, multi-functional Global R&D Vault implementations (Clinical, Regulatory, and Safety) at our strategic accounts, ensuring measurable business impact and financial excellence
- Forge and cement deep, trusted-advisor relationships with customer IT and business executives to define, secure buy-in for, and govern the long-term R&D transformation roadmaps
- Strategically lead and align all cross-functional Veeva teams—Sales, Product, Strategy, and Services—acting as the primary executive liaison to deliver unified, outcome-driven programs and unlock maximum value for the customer
- Champion the growth trajectory of the account by crafting, negotiating, and leading services contracts and implementation proposals that expand customer value and product adoption
- Act as the ultimate program governance leader by proactively anticipating risks, resolving complex internal and external challenges (the first line of escalation), and inspiring excellence across diverse project teams
- Ensure long-term success and continuity by overseeing smooth transitions from implementation into post-deployment operations and ongoing customer enablement teams
- Communicate proactively and with executive clarity, ensuring all stakeholders at all levels are fully aligned, informed, and motivated to achieve world-class results
Requirements
- Extensive program leadership experience (7+ years) delivering enterprise-scale R&D or GxP technology programs in Pharma (Clinical, Regulatory, or Safety)
- Deep understanding of Pharmaceutical R&D functions such as Clinical Operations, Regulatory Affairs, Safety, Quality, or Manufacturing
- Proven consulting expertise supporting enterprise pharma clients across multiple business domains
- Demonstrated success leading global teams to deliver complex, multi-system implementations with measurable impact
- Strategic thinker with experience defining technology roadmaps that modernize operations and enable transformation
- Executive communicator capable of influencing decisions and building alignment across diverse stakeholder groups
- Resilient problem solver who thrives in ambiguity, negotiates with confidence, and drives accountability without authority
- Collaborative leader skilled in orchestrating multiple internal and external teams while maintaining high delivery cadence
- Based in the Denmark and able to travel up to 25% of the time
Nice to Have
- Direct experience leading a Veeva Vault implementation (e.g., Clinical, RIM, Quality, Safety)
- Previous experience with large-scale Software as a Service (SaaS) implementations in the highly regulated GxP environment
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Compensation
- Total compensation: 140,000 - 240,000 EUR
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#RemoteDenmark#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 7+ years of extensive program leadership experience delivering enterprise-scale R&D or GxP technology programs in pharmaceutical Clinical, Regulatory, or Safety functions
- Deep understanding of pharmaceutical R&D functions, including Clinical Operations, Regulatory Affairs, Safety, Quality, or Manufacturing
- Proven consulting expertise supporting enterprise pharmaceutical clients across multiple business domains
- Demonstrated success leading global teams delivering complex, multi-system implementations with measurable impact
- Experience defining technology roadmaps that modernize operations and enable transformation
- Executive communication skills with the ability to influence decisions and build stakeholder alignment
- Strong problem-solving, negotiation, accountability, and ambiguity-management skills
- Ability to orchestrate multiple internal and external teams while maintaining delivery cadence
- Based in Denmark and legally authorized to work in Denmark
- Able to travel up to 25% of the time
- Direct experience leading a Veeva Vault implementation, such as Clinical, RIM, Quality, or Safety
- Previous experience with large-scale SaaS implementations in a regulated GxP environment
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Flexible Benefits — Work Anywhere options, remote flexibility, and adaptable work schedules are emphasized, offering notable autonomy and location choice where role-specific rules allow.
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Leave & Time Off Breadth — Flexible personal time off is available where permitted, complemented by a company-wide holiday break that enhances rest opportunities.
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Wellbeing & Lifestyle Benefits — Physical and mental-health programs, wellness initiatives, fitness stipends, and onsite amenities at headquarters strengthen everyday support for employee wellbeing.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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