At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Worldwide Sales Effectiveness & Enablement organization leads the strategy, development, and delivery of sales tools and processes to enable an efficient, effective selling organization. This group is responsible for the everyday tools our sellers, customers, and partners use to drive Sales Growth. Our mission is to deliver the best set of tools, data, and processes to enable a simple seller experience.
Job Description
The Global Process Owner – Quote to Order (Q2O) is responsible for the global strategy, end-to-end process design, and operational governance of our Quote to Order workflow. You will serve as the strategic connector between business operations, sales, pre-sales and IT teams—documenting "as-is" workflows, identifying and resolving systemic pain points, driving cross-functional alignment, and prioritizing the roadmap to deliver a frictionless, scalable experience for our global sales teams.
Key Responsibilities
- Global Process Architecture & Ownership: Own the global end-to-end vision, design, and continuous improvement of the Quote to Order lifecycle
- Program & Roadmap Leadership: Define and prioritize the Q2O enhancement roadmap across Oracle CPQ, and adjacent toolsets. Lead multi-phase initiatives from strategy and discovery through deployment.
- Problem Solving & Operational Optimization: Act as the strategic subject matter expert to diagnose and resolve process bottlenecks, and operational friction within the quoting to order ecosystem.
- Requirements & Solution Design: Map "as-is" and "to-be" processes. Partner with business units to capture comprehensive requirements and translate them into clear user stories, functional specifications, and business processes.
- Cross-Functional Governance & Alignment: Build consensus and maintain strong alignment across global Sales, Pre-Sales Finance, Legal, Business Operations, and IT.
- Change Management & Business Readiness: Lead enterprise wide change management, business readiness strategies, training, and communication plans to drive global tool adoption and compliance.
- Testing, Quality Assurance & Data Integrity: Oversee UAT execution and test scenarios to validate system functionality before production releases.
- Quote to Order Expertise: Deep subject matter expertise in Configure-Price-Quote (CPQ) platforms (Oracle CPQ preferred; Salesforce CPQ or similar accepted) and their integration with CRM (Salesforce) and downstream ERP systems.
- Strategic Process Mapping: Expertise in end-to-end process mapping
- Cross-Functional Influence: Proven capability to lead without direct authority, drive executive alignment, and bridge business requirements with technical execution.
- Agile Execution & Tooling: Proficient in Agile methodologies, release cycles, and lifecycle management tools (e.g., Jira).
- Communication & Change Leadership: Exceptional verbal and written communication skills with a track record of driving change across complex, matrixed global organizations.
- Education: Bachelor’s Degree required; Master's Degree or MBA a plus.
- Experience: 4-6 years of experience in Sales, Sales or Business Operations, Business Consulting, and Project or Program Management
- Direct or Indirect Leadership: Proven track record leading enterprise tool deployments and process governance within a global corporate environment or management consulting firm.
Target Base Salary Range: $80,000 - $95,000 USD
Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-HH1 #LI-REMOTE
Basic Requirements
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Skills Required
- Bachelor's degree
- 4-6 years of experience in Sales, Sales or Business Operations, Business Consulting, and Project or Program Management
- Experience leading enterprise tool deployments and process governance in a global corporate environment or management consulting firm
- Deep expertise in Configure-Price-Quote platforms, preferably Oracle CPQ; Salesforce CPQ or similar accepted
- Experience integrating CPQ platforms with Salesforce CRM and downstream ERP systems
- Expertise in end-to-end process mapping
- Ability to lead cross-functionally without direct authority and drive executive alignment
- Proficiency in Agile methodologies, release cycles, and lifecycle management tools such as Jira
- Exceptional verbal and written communication skills with experience driving change in complex global organizations
- Master's degree or MBA
- Legal authorization to work indefinitely in the United States without employer sponsorship
Motorola Solutions, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..
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Healthcare Strength — Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
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Leave & Time Off Breadth — Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
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Retirement Support — Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.
Motorola Solutions, Inc. Insights
What We Do
Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.
