With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
The People Experience function aims to simplify everyday tasks and make exceptional moments truly special. To support our 4E (Experience, Excellence, Effectiveness, Efficiency) strategy and the Productivity program, we are transforming our Service Delivery Model by standardizing processes, automating systems, and enhancing overall performance.
We are seeking a Global Continuous Improvement & Governance Analyst to support and deliver impactful governance and continuous improvement initiatives across regions. This role plays a pivotal part in maintaining governance frameworks, driving operational excellence, and embedding continuous improvement principles globally.
As a vital contributor to the People Experience transformation, you will work closely with markets and hubs to ensure process accuracy, compliance, and alignment with strategic goals. You will collaborate with cross-functional teams to identify opportunities for improvement, drive governance adherence, and implement innovative solutions to enhance service delivery.
What Will Your Main Responsibilities Be
Governance Frameworks:
Ensure compliance with global governance policies and standards across all hubs.
Monitor adherence to governance frameworks and address gaps in process alignment.
Facilitate training sessions to embed governance principles at all levels.
Continuous Improvement Initiatives:
Identify opportunities for process improvements by analyzing data and performance metrics.
Develop and implement continuous improvement methodologies, such as Lean or Six Sigma, to enhance operational efficiency.
Track and report on the impact of CI initiatives globally, ensuring alignment with strategic objectives.
Operational Excellence:
Support the creation and execution of regional CI roadmaps in collaboration with the Global CI & Governance Lead.
Develop standardized tools and templates to streamline operations and eliminate redundancies.
Drive adoption of best practices across regions, ensuring scalability and consistency.
Stakeholder Collaboration:
Act as the voice of governance and CI initiatives, partnering with regional and global teams to foster alignment.
Present insights and recommendations to senior leadership to influence decision-making.
Experiences & Qualifications
WHAT YOU WILL NEED TO SUCCEED
• Bachelor’s degree in human resources, Business Administration, Information
Technology, or a related field.
• PEX/Journey experience either in hubs or markets highly preferred
• Proven experience in HR systems implementation and process automation.
• Certification in RPA or AI-related technologies.
• Strong knowledge of continuous improvement methodologies.
• Experience with Workday and expertise in leveraging automation platforms.
Skills
Analytical Skills: Strong ability to analyze data, identify trends, and derive actionable insights.
Governance Expertise: In-depth understanding of governance frameworks and compliance processes.
Continuous Improvement: Proficiency in implementing Lean, Six Sigma, or similar methodologies to enhance operational efficiency.
Communication: Excellent written and verbal communication skills to influence stakeholders at all levels.
Project Management: Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Collaboration: Strong ability to work across functions and geographies in a collaborative and inclusive manner.
Leadership
• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
Passion for high performance: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
Personal mastery: Sets high standards for themselves. Actively builds your own wellbeing and resilience.
Consumer love: Whatever their role, always looks for better ways to serve consumers. Invests in time inside and outside to understand the needs of consumers.
Purpose & service: Has humility, understanding that leadership is service to others, ins
Agility: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Information Technology, or related field
- PEX/Journey experience in hubs or markets
- Proven experience in HR systems implementation and process automation
- Certification in RPA or AI-related technologies
- Strong knowledge of continuous improvement methodologies (Lean, Six Sigma)
- Experience with Workday and expertise in leveraging automation platforms
- Strong analytical skills to analyze data, identify trends, and derive insights
- Governance expertise with understanding of governance frameworks and compliance processes
- Excellent written and verbal communication skills to influence stakeholders
- Project management skills: manage multiple priorities and meet deadlines
- Ability to collaborate across functions and geographies
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
