Gaming Manager - Brown Jug Inn

Posted 20 Hours Ago
Be an Early Applicant
Fairfield, New South Wales, AUS
In-Office
80K-80K Annually
Mid level
Retail
The Role
Manage the gaming room, deliver welcoming customer service, support and coach gaming staff, maintain safe and compliant operations, and work closely with the Publican. The role is hands-on and includes manual handling of stock, kegs, and deliveries. Candidates need gaming-room experience, strong people skills, knowledge of responsible gaming compliance, and current RSA, RCG, and ARCG certifications.
Summary Generated by Built In
Job Description

Gaming Manager | Brown Jug Inn

Base salary $79,600 + Super + Bonus scheme + Group wide discounts

We’re on the lookout for a Gaming Manager to help run our gaming room and keep it the friendly, welcoming spot our locals love.

Located in Fairfield Heights, Brown Jug Hotel (a Nightcap Hotels location) is a vibrant Western Sydney favorite. The venue features an acclaimed on-site Vietnamese restaurant (Ly's Kitchen), a high-energy Sports Bar, full TAB facilities, regular live events, and modern guest accommodation. It’s a go-to local hub known for great food, cold drinks, and genuine community hospitality.

A day in the life of a Gaming Manager:

  • Know the regulars by name and make them feel right at home
  • Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
  • Share your gaming know-how and help your team be the best in the biz
  • Bring the good vibes, great service, and friendly smiles every shift

Inherent requirements:

  • This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

  • You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
  • You’ve learned from great managers and are ready to step up
  • You’ve got the confidence, pride, and people skills to be the face of the gaming room
  • You understand compliance and safe gaming inside out
  • You’ve got a current RSA, RCG and ARCG as per state requirements

If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Skills Required

  • Ability to safely and efficiently perform manual handling and lifting, including moving stock, kegs, and deliveries
  • Experience working in a gaming room as an attendant, supervisor, or manager
  • Knowledge of gaming compliance and safe gaming practices
  • Current Responsible Service of Alcohol (RSA) certification
  • Current Responsible Conduct of Gambling (RCG) certification
  • Current Advanced Responsible Conduct of Gambling (ARCG) certification
  • Confidence, pride, and strong people skills for customer-facing gaming-room management
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The Company
HQ: Sydney, Surry Hills
7,013 Employees

What We Do

At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines

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