Front Desk Coordinator (R5313)

Posted 4 Days Ago
Be an Early Applicant
Bonham, TX, USA
In-Office
23-34 Annually
Junior
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Our mission is to protect service members and civilians with intelligent systems.
The Role
Serve as the first point of contact, manage front desk operations, greet visitors, coordinate access/badging, handle inquiries and mail, schedule rooms, support facilities/IT/security coordination, maintain supplies and records, and assist with events and vendor coordination.
Summary Generated by Built In
Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs. 

What you'll do:

  • Greet and assist visitors, ensuring a positive and professional first impression 
  • Manage emails and general inquiries, routing as appropriate 
  • Coordinate visitor access, badging, and check-in processes 
  • Maintain front desk organization, cleanliness, and readiness at all times 
  • Schedule meetings and manage conference room bookings 
  • Support office operations including mail distribution, deliveries, and supply inventory 
  • Coordinate with vendors and service providers as needed 
  • Assist with planning and execution of office events and meetings 
  • Partner with Facilities, IT, and Security teams to support workplace needs 
  • Maintain accurate records and handle sensitive information with discretion 

Required qualifications:

  • Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred) 
  • 1–3 years of experience in a front desk, receptionist, or administrative role 
  • Strong verbal and written communication skills 
  • Proficiency in Microsoft Office or Google Workspace 
  • Ability to multitask and prioritize in a fast-paced environment 
  • Strong organizational skills and attention to detail 
  • Professional demeanor with a customer-service mindset 

Preferred qualifications:

  • Experience in a corporate or high-growth blended manufacturing/office environment 
  • Familiarity with visitor management systems (Envoy) 
  • Experience supporting facilities or office operations 
  • Basic knowledge of access control and office security protocols 
  • Experience coordinating vendors, deliveries, and events 
  • Strong problem-solving skills and ability to work independently 

Work environment:

    This role is Monday to Friday from 8am-5pm, based on-site in Bonham, TX and requires consistent presence during posted hours. 

#LB

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

Skills Required

  • Highschool Diploma or equivalent
  • Associate or Bachelor degree
  • 1-3 years experience in a front desk, receptionist, or administrative role
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office or Google Workspace
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Professional demeanor with a customer-service mindset
  • Experience in a corporate or high-growth blended manufacturing/office environment
  • Familiarity with visitor management systems (Envoy)
  • Experience supporting facilities or office operations
  • Basic knowledge of access control and office security protocols
  • Experience coordinating vendors, deliveries, and events
  • Strong problem-solving skills and ability to work independently

What the Team is Saying

Dylan
Mo
Willy
Michael
Vibhav
Kirby
Ryan
Evan

Shield AI Compensation & Benefits Highlights

  • Healthcare Strength Company materials describe excellent medical, dental, and vision coverage alongside a mental‑health EAP. Site perks such as an onsite gym in DC and a gym discount in San Diego support a health‑focused offering.
  • Retirement Support Careers materials highlight a 401(k) with company match as part of the standard package. A Total Rewards overview emphasizes retirement features within a broader, transparent compensation view.
  • Career-Linked Recognition & Rewards Compensation for in‑demand technical and senior go‑to‑market roles is described as competitive, with visible engineering ranges and top‑end packages. This points to meaningful upside tied to role, level, and scarce skills.

Shield AI Insights

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The Company
HQ: Port Melbourne, Victoria
Year Founded: 2015

What We Do

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

Why Work With Us

What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.

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Shield AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQMelbourne, Victoria
HQSan Diego, CA
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Arlington, VA
Boston, US
Frisco, US
Kyiv, UA
Melbourne, AU
Oslo, NO
Prosper, TX
Taipei City, TW
Taipei City, TW
Waltham, MA
Washington, US
Learn more

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