Be an Early Applicant
Building a better future for this generation and the next.
The Role
Process and follow up on floorplan requests using designated workflows to meet service levels. Communicate with clients and team members, use Excel/Word/Outlook, multitask to meet deadlines, and meet weekly/monthly objectives. Hybrid role with mandated in-office days and set evening shift hours.
Summary Generated by Built In
This is a Hybrid role with a requirement to work from the Carmel, IN office twice a week, Thursdays are mandatory in-office days.
Shift: MondayFriday 11:30AM-8PM EST.
Essential Duties and Responsibilities:
Job Knowledge, Skills, and Abilities:
Minimum Requirements:
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Shift: MondayFriday 11:30AM-8PM EST.
Essential Duties and Responsibilities:
- Demonstrated proficiency in the following basic floor planning workflows:
- Specific Source or Universal Source Manual Flooring
- Account Portal Flooring or Day 1 Universal Source Flooring
- Universal and Specific Source Pending Follow-Up
- Review, process, and follow up on floorplan requests as required by your designated workflow in accordance with policy and procedure and within established service levels
- Meet additional weekly/monthly individual and departmental objectives as directed
- Other tasks and duties as assigned
Job Knowledge, Skills, and Abilities:
- Able to communicate with clients and team members effectively and professionally
- Client service attitude/skills
- Self-motivated, independent, and able to utilize training and resource materials
- Use Microsoft Excel, Word, and Outlook at a satisfactory pace
- Must be able to multi-task and complete projects within the deadlines given
- Must be efficient, accurate and swift with Keyboard
Minimum Requirements:
- High School Diploma/GED
- Generally, less than 2 years of experience
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- Demonstrated proficiency in floor planning workflows (Specific Source, Universal Source, Account Portal/Day 1, pending follow-up)
- Ability to review, process, and follow up on floorplan requests per policy and service levels
- High School Diploma or GED
- Generally less than 2 years of experience
- Authorized to work in the United States for any employer without sponsorship
- Ability to communicate effectively and professionally with clients and team members
- Client service attitude and skills
- Self-motivated, independent, and able to utilize training and resource materials
- Proficient use of Microsoft Excel, Word, and Outlook
- Able to multi-task and complete projects within deadlines
- Efficient, accurate, and swift keyboarding skills
- Work hybrid from Carmel, IN office twice weekly (Thursdays mandatory) and work Monday–Friday 11:30 AM–8:00 PM EST shift
What the Team is Saying
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
