FLEX Senior Manager, Analyst, Project Management Office

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Bethesda, MD, USA
In-Office
Senior level
Travel
The Role
Leads program governance, steering forums, RAID management, escalation, executive communications, status reporting, and stakeholder alignment. Maintains governance models, decision rights, risk and issue logs, accountability structures, and leadership-ready insights. Translates complex program information into concise communications while coordinating delivery, governance outcomes, and program narrative. Requires substantial IT operations and project management experience, proficiency with project management and reporting tools, and strong executive facilitation and analytical skills.
Summary Generated by Built In

This is a temporary position
The assignment duration is through 10/04/2027

JOB SUMMARY

The FLEX Senior Manager, Analyst, Project Management Office handling Communications, Risk Management & Governance support is responsible for ensuring clear decision‑making, risk transparency, and stakeholder alignment across the program. This role integrates structured governance execution, disciplined risks, action items, issues and decisions (RAID) management, and executive‑level communications to enable timely escalation, informed leadership decisions, and consistent program narrative.


CANDIDATE PROFILE

 Education and Experience

Required

  • Bachelor’s degree in Information Technology, Information Systems, Business Management, or a related field or an equivalent professional experience
  • 5+ years’ experience managing and supporting IT systems and operations AND 3+ years’ experience working as a Project Manager / Project Management Office team, using Waterfall and Agile Software Development Lifecycle
  • Experience in Microsoft Office Suite of Applications (i.e., Word, Excel, PowerPoint, Teams)
  • Experience in Project Management tools (i.e., Atlassian Jira/Confluence, MS Project)
  • Adaptable, efficient, proactive and effective in ensuring completion of Projects and Initiatives

Preferred

  • Expertise working with Power BI, Smartsheet and Power Automate
  • Experience in conflict resolution and people management
  • Expertise in reporting and analysis of the program’s/initiative’s status
  • Experience in managing and engaging mid to high level executives

CORE WORK ACTIVITIES

Key Responsibilities: 
 

  • Design and run the program’s governance model, including forums, cadence, agendas, and decision rights
  • Facilitate governance bodies (e.g., steering committee, sponsor, and tactical reviews) and ensure outcomes are documented and tracked
  • Maintain clarity of accountability through defined roles, and escalation paths
  • Ensure governance operates consistently across strategic, tactical, and operational levels
  • Own the end‑to‑end RAID process, including intake, quality standards, and lifecycle management along business team
  • Maintain the central RAID log, ensuring each item has clear ownership, impact, mitigation, and due dates
  • Drive timely escalation of material risks and issues to the appropriate governance forums
  • Prepare leadership‑ready RAID views focused on critical risks, aging, trends, and decision needs
  • Ensure RAID remains focused on true program risks and issues rather than day‑to‑day execution items
  • Develop and manage the program communications approach across stakeholders and leadership
  • Translate complex risks, issues, and dependencies into clear, concise executive messaging
  • Produce status reports, governance decks, briefings, and summaries aligned to governance outcomes
  • Ensure consistency between RAID content, governance decisions, and program narrative
  • Act as the single point of integration across delivery, RAID, and leadership communications

Required Skill Sets: 

  • Strong program, project management, or transformation delivery experience
  • Expertise in governance operating models and decision‑making frameworks
  • Deep understanding of RAID management and escalation principles
  • Executive‑level written and verbal communication skills
  • Ability to synthesize complex information into leadership‑ready insights
  • Facilitation and stakeholder management across senior audiences
  • Analytical skills for prioritization, risk assessment, and trend analysis
  • Proactive, self-starter and attention to detail 
  • Comfort influencing without authority and challenging constructively
  • Smartsheet, Word, Excel and Microsoft PowerPoint proficiency 
     

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

About Us
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.
About the TeamMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Skills Required

  • Bachelor's degree in Information Technology, Information Systems, Business Management, or a related field, or equivalent professional experience
  • 5+ years of experience managing and supporting IT systems and operations
  • 3+ years of experience as a Project Manager or working on a Project Management Office team
  • Experience using Waterfall and Agile Software Development Lifecycle methodologies
  • Experience with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Teams
  • Experience with project management tools, including Atlassian Jira, Confluence, and Microsoft Project
  • Adaptability, efficiency, proactivity, and effectiveness in completing projects and initiatives
  • Expertise with Power BI, Smartsheet, and Power Automate
  • Experience in conflict resolution and people management
  • Expertise in program or initiative status reporting and analysis
  • Experience managing and engaging mid- to high-level executives

Marriott International  Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International  and has not been reviewed or approved by Marriott International .

  • Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
  • Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
  • Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.

Marriott International  Insights

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The Company
HQ: Bethesda, MD
185,619 Employees

What We Do

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

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