This is a temporary position.
JOB SUMMARY
The FLEX Manager, Product Owner for the Cart & Order Team is responsible for driving the evolution of Marriott's commerce platform capabilities, including cart, checkout, order orchestration, reservation creation, modification, and cancellation experiences. This role partners closely with business stakeholders, architects, engineering teams, QA, and dependent domain teams to define product capabilities, maintain a prioritized backlog, and ensure high-quality delivery of customer and business value.
The ideal candidate combines strong product thinking, business analysis skills, stakeholder management, and agile delivery experience. They can translate complex business needs into detailed requirements while ensuring alignment with strategic priorities and platform roadmaps. This role plays a critical part in enabling scalable, reliable, and seamless guest booking experiences across Marriott's digital channels.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor’s degree in information technology, computer science or a related field or equivalate professional experience
- 5 years’ experience in the business, technology, sales and marketing, management operations, or related professional area.
- At least 4 years of experience with converting business needs into technology requirements.
Preferred
- Experience as a Product Owner, Product Analyst, Business Analyst, or Product Manager in an Agile environment
- Strong understanding of eCommerce, shopping cart, checkout, order management, reservations, or digital commerce platforms
- Experience writing user stories, acceptance criteria, epics, and process documentation
- Strong stakeholder management and communication skills
- Experience with Jira, Confluence, Agile methodologies, and cross-functional product teams
- Ability to balance strategic planning with hands-on delivery execution
- Experience working with APIs, microservices, and platform-based architectures
CORE WORK ACTIVITIES
Backlog Management & Prioritization
- Own and maintain the product backlog, ensuring features, epics, and stories are aligned with business priorities
- Prioritize work based on customer value, operational impact, strategic initiatives, and technical dependencies
- Build and refine backlog items for upcoming sprints, program increments, and future releases
- Ensure stories meet Definition of Ready and are prepared for development execution
Requirements & Story Development
- Gather, analyze, and document business requirements from stakeholders across multiple domains
- Translate business needs into clear user stories, acceptance criteria, process flows, and business rules
- Lead functional story refinement sessions and collaborate with technical leads during solution reviews
- Ensure requirements are complete, testable, and understandable for engineering and QA teams
Agile Delivery & Execution
- Participate in sprint planning, backlog grooming, demos, retrospectives, and release activities
- Partner with Scrum Masters, engineers, and quality engineers to remove ambiguity and support delivery
- Monitor progress against commitments and proactively address risks, blockers, and dependencies
- Validate completed work against acceptance criteria and business expectations
Stakeholder Collaboration
- Serve as the primary liaison between business stakeholders and technical delivery teams
- Facilitate alignment across dependent domains including Reservations, Payments, Loyalty, Guest Profile, and other platform services
- Communicate priorities, delivery status, risks, and upcoming initiatives to stakeholders and leadership
- Support executive updates, demos, and product reviews
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsMarriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
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What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
