This is a temporary position.
JOB SUMMARY
As a member of the Loyalty Financial Services Product team, the FLEX Manager, Product Owner (PO) is responsible for managing a portfolio of work to deliver Loyalty Financial related technical capabilities for Beacon driven by the Loyalty Finance and Operations organizations. This role will collaborate with business partners and technical teams to maintain a well-groomed and prioritized product backlog of features to include refined user stories with solid technical solutions that are ready for development. In addition, this role will support the Director in tracking and communicating the overall status of the backlog and reflect changes in business priorities.
The FLEX Manager, Product Owner (PO) will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. This role requires moderate technical knowledge of software development processes and requires a proven record of creative solutioning and problem solving.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor’s from an accredited university, preferably in a technology or business discipline or equivalent combination of education and experience.
- 5 years’ experience in the business, technology, sales and marketing, management operations, or related professional area.
- At least 4 years of experience with converting business needs into technology requirements.
Preferred
- Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action.
- Excellent communicator, both written and spoken. Must be able to explain product vision, business objective, technical feasibility, define requirements, and technical implementations.
- Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines.
- Experience navigating a highly matrixed work environment where collaboration with multiple stakeholders is required to meet the needs of numerous competing priorities.
- Experience with or knowledge of Agile/Scrum software development practices
- Experience with Jira and Confluence
- Experience with Loyalty administration and/or financial administration
CORE WORK ACTIVITIES
Technical Product Owner
- Maintain a well-groomed product backlog of features to include refined user stories with solid technical solutions that are ready for development
- Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
- Support the definition of the Ambassador product requirements and development of the product roadmap
- Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
- Coordinate with support teams for defect resolution
Demonstrating and Applying Discipline Knowledge
- Provides technical expertise and support to persons inside and outside of the department
- Demonstrates knowledge of job-relevant issues, products, systems, and processes
- Demonstrates knowledge of function-specific procedures
- Keeps up-to-date technically and applies new knowledge to job
Additional Responsibilities
- Proven ability to lead and work with cross-functional teams in support of specific business priorities
- Ability to solve problems quickly, think strategically, and drive data-driven decision making
- Ability to simultaneously manage multiple projects and aggressive timelines
- Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive
- consensus through influence and fact-based approach
- Effective written and oral communications skills with sensitivity to global communication needs
- Thrives in a fast-paced, entrepreneurial environment
- Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams
- Proficiency in Office software products and digital collaboration tools
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsSkills Required
- Bachelor's degree in technology or business or equivalent combination of education and experience.
- 5 years' experience in business, technology, sales and marketing, management operations, or related professional area.
- At least 4 years of experience converting business needs into technology requirements.
- Moderate technical knowledge of software development processes.
- Proven record of creative solutioning and problem solving.
- Proficiency in Office software products and digital collaboration tools.
- Ability to simultaneously manage multiple projects and aggressive timelines and lead cross-functional teams.
- Experience assessing customer needs and influencing appropriate courses of action.
- Excellent written and verbal communication skills.
- Experience with Agile/Scrum practices.
- Experience with Jira and Confluence.
- Experience with loyalty administration and/or financial administration.
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
