Finance Systems Analyst

At Everbridge, our mission is to help organizations protect people and maintain business continuity during critical events. Our Critical Event Management (CEM) Platform enables customers worldwide to respond to emergencies through real-time communication and intelligent automation.

We're currently seeking a Financial Systems Analyst. The Finance Systems Analyst is the team's finance-facing partner for NetSuite and the wider finance systems landscape, including Coupa, Navan/Expensify and the Salesforce-to-NetSuite flow. This role translates finance needs into clear, testable requirements, triages day-to-day support, and leads user acceptance testing with Finance. It works closely with our NetSuite administrators, who own configuration and technical changes. The ideal candidate brings hands-on NetSuite experience, understands how a finance team runs, from month-end close to revenue recognition, and enjoys bridging the conversation between accountants and systems teams. 

What you'll do:

Serve as the primary point of contact for Finance and Accounting on NetSuite and related finance systems requests. 
Triage incoming finance systems support requests, resolve functional questions, and route configuration and technical work to the NetSuite administrators. 
Run discovery sessions with finance stakeholders to understand processes such as month-end close, revenue recognition, billing, procure-to-pay and expense management. 
Translate business needs into clear requirements, user stories and acceptance criteria. 
Assess the impact of proposed changes on integrations, reporting and downstream processes, and confirm whether existing functionality can meet a need before new customization is built. 
Plan and coordinate user acceptance testing with finance users, and secure sign-off before NetSuite releases. 
Support the data flow between Salesforce and NetSuite (quotes, orders, billing and revenue), and help investigate issues involving Coupa and Navan/Expensify. 
Create and maintain process documentation, user guides and training materials. 
Provide responsive systems support during month-end and quarter-end close. 
Partner with the Business Systems Project Manager on project plans, timelines and release tracking, and help coordinate with vendors and implementation partners. 

What you'll bring:

• 3-6 years' experience in finance operations, accounting, revenue operations or finance systems, ideally at a SaaS company. 

• Working knowledge of core finance processes, including month-end close, revenue recognition, billing, procure-to-pay, budgeting and variance reporting. 

• 2+ years' hands-on NetSuite experience as a business analyst, power user or administrator, with a solid understanding of NetSuite records, transactions, workflows and saved searches. 

• Familiarity with the wider finance systems landscape, such as the Salesforce-to-NetSuite integration, Coupa, and Navan or Expensify, is a strong plus. 

• Proven experience gathering requirements from business stakeholders and translating them into clear specifications, user stories and acceptance criteria for technical teams such as administrators and developers. 

• Experience writing test scripts and running user acceptance testing. 

• Excellent written and verbal communication skills, with the ability to explain technical constraints in business terms and business needs in technical terms. 

• Curious, structured problem solver who asks good questions and thinks through downstream impacts. 

• Highly organized, with the ability to manage multiple requests and competing priorities in a fast-paced environment. 

• Experience with work tracking tools such as Smartsheet or Jira. 

• Able to work US business hours, with some flexibility for meetings with colleagues in India and New Zealand. 

• Bachelor's degree in Accounting, Finance, Information Systems or a related field, or equivalent experience.

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.

Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.

Equal Employment Opportunity

Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

Employment Practices

Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.