Field Experience - Business Strategy Initiatives

Location Designation: Hybrid - 3 days per week
Role Overview:
At New York Life, the Field Experience (FX) Value Stream is an organization which was established to empower advisors with the tools, training, and support they need to thrive. By aligning training, compensation, onboarding, productivity, and field strategy, the Field Experience value stream provides the capabilities needed to attract, retain, and empower the best agents and advisors in the industry.
The Field Learning & Practice Management Initiatives Strategy Lead is responsible for shaping and advancing strategic initiatives that strengthen advisor capability, productivity, and long-term practice success across New York Life's Field Experience (FX) value stream.
This role focuses on defining and activating strategy across field learning, development, and practice management, ensuring advisors and field leaders are equipped with the right skills, tools, and operating models to grow sustainable, high-performing practices. The role partners closely with Field Operations, Productivity, Learning, Product, and Technology teams to translate strategic priorities into scalable initiatives with measurable impact.What You'll Do:
Field Learning & Development Strategy• Define strategic priorities for field learning and development aligned to FX and enterprise growth objectives.• Shape learning strategies that support advisor onboarding, development, productivity, and leadership effectiveness.• Partner with learning and enablement teams to ensure learning experiences are practical, role-based, and embedded in advisor workflows.• Support evolution of learning delivery models, including digital, in-field, and hybrid approaches.
Practice Management Strategy• Lead strategy development for practice management initiatives focused on advisor productivity, scalability, and sustainability.• Define best practices and frameworks that support practice growth, team-based models, client segmentation, and business planning.• Ensure practice management initiatives align with advisor teaming, collaboration, and succession strategies.• Partner with field leadership to validate strategies against real-world advisor needs and constraints.
Initiative Design & Activation• Translate strategy into clear initiative charters, success metrics, and execution roadmaps.• Support activation of initiatives in partnership with program management, product, and operations teams.• Ensure initiatives are designed for scale and adoption across diverse field environments.
Measurement & Continuous Improvement• Define KPIs and success measures tied to advisor capability, productivity, and engagement.• Monitor performance and adoption of learning and practice management initiatives.• Use insights and field feedback to refine strategy and recommend enhancements.
Cross-Functional Partnership & Governance• Partner across FX, Technology, Product, Data, and Distribution to ensure alignment and coordinated delivery.• Support governance forums, leadership updates, and strategic decision-making.• Act as a strategic advisor to senior leaders on learning and practice management priorities.
What You'll Bring:
• Bachelor's degree required; MBA or advanced degree a plus• 5-8+ years of experience in strategy, field enablement, learning, practice management, or financial services roles• Experience designing or supporting advisor learning, development, or practice management initiatives• Strong organizational, communication, and stakeholder management skills• Strong strategic thinking, problem-solving, and execution skills• Ability to translate complex concepts into practical, scalable solutions• Strong communication skills including experience in developing executive level presentations• Collaborative work style and leadership presence with ability to effectively interact and earn trust of peers and senior management across the organization• Self-starter with a passion to deliver results
#LI - EM1
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Pay Transparency
Salary Range: $119,000-$160,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93321
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