Welcome to the timeless luxury world of Waldorf Astoria
Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of Sincerely Elegant Service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Intern we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.
Your mission as Food and Drink Intern
As Food and Drink Intern for the Waldorf Astoria Amsterdam, you are an experience maker. You will be responsible for creating guest delight with spotless service in accordance with the Waldorf Astoria's Sincerely Elegant Service. You will provide guests with a memorable experience that is personalized to their needs, thanks to your hospitality flair. You are a true support to the team and the go-to expert regarding the hotel benefits, facilities and experiences we offer. This is your opportunity to show your passion and shine among our team of experience makers!
What will I be doing?
- Ensure a consistent and convincing standard of service and maintain all the service standards and the Waldorf Astoria policies.
- Active contribution to service.
- Guarantee a cost conscious manner of working.
- Participate in internal meetings and training courses.
- Care of guests from arrival to leaving the outlet in accordance with the standards.
- Conscientious and correct execution of the Team leaders’ instructions.
- Active promotion of in-house sales by optimal knowledge of all the services of the hotel including opening hours and promotions of all F&D outlets.
- Take over from the previous shift and obtain all relevant information at the start of the shift as regards volume of business, VIP guests, tasks to be clarified and completed and special events.
- Know how to use the Micros cash system. Correct booking and cashing up if necessary for all services provided.
- Know how to operate all the technical equipment which needs to be used.
- Full knowledge of regular menu, promotional menus, wine lists and any other promotion(s) in place.
- Communicate to the different Team Members in a clear, polite and efficient way. Informing Team Members about different promotions, due to Outlook or the notice board.
What are we looking for?
- Authorization to work in the Netherlands
- Student currently studying a MBO or HBO education, preferably Hotelschool (internship must be part of current education).
- Internship: a minimum period of 6 months.
Skills Required
- Authorization to work in the Netherlands
- Currently studying an MBO or HBO education
- Internship must be part of the candidate's current education
- Preferably studying at a Hotelschool
- Minimum internship period of six months
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
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What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
