Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
As an HR Coordinator, you are responsible for managing HR administrative tasks to ensure an excellent team member experience.
You are responsible for performing the following duties:
- Managing HR administration, such as contracts, onboarding activities, correspondence, and personnel files
- Ensuring accurate data entry into HR systems
- Ensuring compliance with the recruitment and selection process using various recruitment tools
- Performing monthly checks for payroll processing
- Conducting training sessions, e.g., New Hire Orientation, facilitate hotel tours, and company presentations
- Helping to achieve departmental goals
- Supporting the hotel with departmental training requirements, including induction training, work experience programs, career fairs, and training materials
- Assisting with and resolving inquiries from team members and management
- Taking the lead in organizing events and team member recognition initiatives
- Ensuring compliance with local laws and regulations and keeping policies up to date
- Coaching and supporting the HR trainee, together with the Assistant HR Manager
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
To successfully fulfill this role, we are looking for the following qualities:
- Previous work experience in 4- or 5-star hotels
- At least 8 months to 1 year of work or internship experience in a similar HR role; preferably in the hospitality industry
- Positive work attitude and a natural motivator
- Excellent communication and interpersonal skills
- Attention to detail
- Creative, "out-of-the-box" thinker
- Strong presentation skills
- Committed to delivering a high level of service, both internally and externally
- Fluent in Dutch and English (spoken and written)
- Flexibility to respond to various work situations
- Ability to work under pressure and strong organizational skills
- Ability to work independently as well as within/with various teams
- Competent IT skills
- Excellent grooming standards
- Proactive work attitude
- Ability to adapt communication style to the audience
- In possession of a valid residence and work permit
The following qualities would be an advantage:
- Knowledge of the Collective Labour Agreement for Hospitality (Horeca CAO)
- Experience in recruitment
- Knowledge of the Cobra HR & Payroll system
We offer the following benefits:
- Opportunities for professional growth through our extensive training programs, personal development plans, and coaching
- Career advancement opportunities within our hotel, at Hilton hotels across the Netherlands, and even internationally—travel the world!
- Take advantage of our unique travel program, "Go Hilton," to receive significant discounts on hotel rooms worldwide and 50% off food and beverage
- A diverse and inclusive organizational culture—we have been repeatedly recognized as a "Best Place to Work" by "Great Place to Work"!
- An attractive starting salary in line with salary scale VI of the Hospitality Collective Labour Agreement (CAO Horeca)
- 25 paid vacation days
- Commuting allowance based on travel distance
- A "work hard, play hard" mentality, with various fun team-building and sports activities on offer
- We place great importance on responsible business practices; we love giving back to our community and the environment, and you can help us do that
Enjoy delicious, healthy daily meals in our Team Member restaurant free of charge
Skills Required
- Previous work experience in a four- or five-star hotel
- 8 months to 1 year of work or internship experience in a similar HR role
- Excellent communication and interpersonal skills
- Attention to detail
- Strong presentation skills
- Excellent internal and external service orientation
- Fluency in spoken and written Dutch and English
- Flexibility to respond to various work situations
- Ability to work under pressure
- Strong organizational skills
- Ability to work independently and collaboratively
- Competent IT skills
- Excellent grooming standards
- Proactive work attitude
- Ability to adapt communication style to the audience
- Valid residence and work permit
- Knowledge of the Hospitality Collective Labour Agreement (Horeca CAO)
- Recruitment experience
- Knowledge of the Cobra HR & Payroll system
Hilton Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
-
Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
-
Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
Gallery
Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
