Position Overview:
The Export Supervisor is responsible for overseeing and managing the entire export process, ensuring compliance with international trade regulations, coordinating with relevant stakeholders, and ensuring the timely and cost-effective shipment of goods. This role involves team supervision, client interaction, and optimization of export operations.
Key Responsibilities:
Export Process Management:
- Oversee the end-to-end export process, including documentation, customs clearance, and shipment coordination.
- Ensure all goods are prepared, packed, and labeled according to client and regulatory requirements.
- Monitor the progress of shipments and ensure timely dispatch and delivery
Regulatory Compliance:
- Ensure all export activities comply with Tanzanian customs regulations and international trade laws.
- Handle any disputes or queries with customs authorities effectively.
Documentation and Record Keeping:
- Review and verify export documents, such as invoices, packing lists, and certificates of origin.
- Maintain accurate records of all export transactions for auditing and reporting purposes.
Team Leadership:
- Supervise and train the export team to ensure adherence to company policies and efficient operations.
- Delegate tasks effectively and monitor team performance.
Client and Vendor Coordination:
- Communicate with clients to understand their export requirements and provide updates.
- Liaise with shipping lines, freight forwarders, and transport providers to arrange shipments.
Cost Management:
- Monitor and manage costs associated with the export process, including freight, duties, and taxes.
- Identify opportunities to optimize costs without compromising service quality.
Problem-Solving:
- Address and resolve any issues or delays in the export process.
- Implement contingency plans for unforeseen challenges.
Performance Reporting:
- Generate and submit regular reports on export activities, performance metrics, and challenges to management.
- Provide insights and recommendations to improve the export process.
Skills Required
- Knowledge of Tanzanian customs regulations and international trade laws
- Experience overseeing end-to-end export process, including documentation and customs clearance
- Ability to supervise, train, and monitor performance of an export team
- Experience coordinating with clients, shipping lines, freight forwarders, and transport providers
- Experience preparing, packing, and labeling goods per client and regulatory requirements
- Experience reviewing and verifying export documents (invoices, packing lists, certificates of origin)
- Cost management and optimization skills for freight, duties, and taxes
- Strong problem-solving skills and ability to implement contingency plans for shipment issues
- Ability to generate regular reports on export activities and recommend process improvements
What We Do
ITM Tanzania Limited is a leading Human Capital Development and Business Solutions Company providing comprehensive services including human resource outsourcing, recruitment, placement, talent acquisition, professional training, capacity building, and HR advisory. Incorporated in 2018, the company offers tailored industry solutions and support to help organizations reach their objectives efficiently, leveraging local expertise and a global perspective.
