Standard Template Labs is a AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
About the Role
We're looking for a proactive, detail-obsessed Executive Assistant to support our Founder — managing the calendar, coordinating travel, arranging dinners and off sites.
Responsibilities
Calendar & Schedule Management
Own and manage the Founder's calendar end-to-end — scheduling, rescheduling, and protecting time with precision
Coordinate across time zones with internal team members, investors, partners, and board members
Anticipate conflicts, flag issues proactively, and resolve gaps without needing to be asked
Travel Planning & Logistics
Book all domestic and international travel — flights, hotels, ground transportation, and dining reservations
Build detailed, day-by-day itineraries that account for time zones, preferences, and contingencies
Handle last-minute changes calmly and quickly, keeping the Founder updated throughout
Dinners, Events & Hospitality
Arrange team dinners, offsites, and executive meetings — from venue research to day-of logistics
Coordinate catering, seating, and guest communications for in-office events
Act as a gracious representative of STLabs when interfacing with external guests and vendors
Ad Hoc & Special Projects
Take on a range of ad hoc requests from the Founder and Chief of Staff as priorities shift
Research venues, vendors, gifts, and other needs — and come back with a clear recommendation
Qualifications
5-10 years of experience as an Executive Assistant, ideally supporting a founder or C-suite executive
Exceptional organizational skills — you track follow-ups, run lists, and nothing falls through the cracks
Strong written and verbal communication; you represent leadership professionally in every interaction
Tech-savvy: fluent in Google Workspace (Calendar, Gmail, Drive), Slack, and quick to pick up new tools
Experience booking complex, multi-leg international travel itineraries
Discretion and sound judgment when handling sensitive or confidential information
What We Offer
Work directly with Chief of Staff at an early-stage, high-growth AI startup
Competitive salary + equity
Full health, dental, and vision benefits
Work from our Flatiron District, Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly salary for this role at is: $110,000—$130,000 USD
What We Do
We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated, bloated tools, we believe it’s time for a clean slate — modern, efficient, and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down. With deep product expertise, strong backing, and a bold vision, we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart, scalable, high-performance software that redefines what IT service can be.
Why Work With Us
Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
Gallery
Standard Template Labs Offices
OnSite Workspace
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
