Execution and Relationship Management (Finance - O&T)

Posted 11 Hours Ago
Be an Early Applicant
Hiring Remotely in Heredia, CRI
Remote
Senior level
Fintech • Financial Services
The Role
Serve as a senior learning advisor delivering L&D strategy, gap analysis, solution design, and measurement. Partner with HR and business stakeholders to prioritize initiatives, manage budgets, implement LMS-driven programs, coach teams, and communicate impact. Provide project leadership, monitor progress, and ensure compliance and risk-aware decision making.
Summary Generated by Built In
The Learning Advisor Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
  • Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function
  • In partnership with other Learning Advisors, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
  • Helps execute learning and development strategy for their region/product/function
  • Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured
  • Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners
  • Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them
  • Collaborates with colleagues across HR to provide integrated experience for region/product/function partners
  • In partnership with other learning advisors, Implements the strategy for consistently measuring the effectiveness of training
  • Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function
  • Is responsible for learning budget for their specific projects / areas of focus
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
  • 5-8 years of experience in Learning and Development
  • Proven influencing and relationship management skills
  • Proactive leadership and motivational skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented
Education:
  • Bachelor’s/University degree or equivalent experience
  • Knowledge in LMS system
  • Experience in PM
  • English advanced
  • Accounts payable management

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Job Family Group: Human Resources

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Job Family:Talent, Development, Learning & Engagement

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 5-8 years of experience in Learning and Development
  • Proven influencing and relationship management skills
  • Proactive leadership and motivational skills
  • Clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with emphasis on MS Excel
  • Self-motivated and detail oriented
  • Bachelor's/University degree or equivalent experience
  • Knowledge in LMS system
  • Experience in project management (PM)
  • Advanced English
  • Accounts payable management

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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