Jobs at Citi

Lead observability strategy and delivery for Services Technology, building end-to-end payment monitoring, telemetry, SLOs, dashboards, and integrations across on-prem and cloud. Partner with SREs, developers, and central platform teams to reduce toil, improve MTTD/MTTR, embed telemetry, and drive adoption of observability tooling and AI/ML insights for critical payment flows.

Provide operational support across Third Party Management and Invoicing & SNOW operations, ensuring policy compliance, vendor risk controls, invoice/PO processing, stakeholder communication, control environment maintenance, and continuous improvement to meet SLAs and strategic objectives.

Investigate and resolve complex fraud alerts for private bank clients, analyze transactions to detect schemes, manage client communications, lead escalations and detailed investigations, recommend control improvements, and collaborate with compliance, risk, technology, and business stakeholders within a 24/7 operations environment.

Support the KYC program by creating, maintaining and validating electronic KYC records and CIP documents, partnering with Relationship Management and Compliance, ensuring local and global regulatory standards, updating systems and reporting workflow progress and control issues.

Senior fraud analytics analyst responsible for developing fraud management policies, analyzing fraud trends and losses, performing complex data validation, recommending actions to manage fraud risk, mentoring team members, and ensuring compliance using analytics and fraud-detection tools.

Manage and mentor a software automation team, design and build scalable UI test automation frameworks in Java, integrate tests into CI/CD pipelines, collaborate with cross-functional teams, perform code reviews, troubleshoot and report defects, and drive operational excellence and compliance while supporting planning, hiring, and performance management.

Participate in design, analysis, coding, testing, debugging, and implementation of application systems. Identify enhancements, analyze issues, recommend and implement solutions, and develop knowledge of Citi's systems and standards while ensuring compliance and risk-aware decision-making.

Assess creditworthiness of individuals, companies, and institutions, apply appropriate credit limits, support diverse products with limited supervision, ensure quality and compliance with credit policy, and protect the firm by managing risk and escalating control issues.

Develop and deliver small-to-midsize digital application features across platforms (iOS, Android, web/Angular, services). Write secure, testable code, participate in design and system documentation, support CI/CD, automate code quality checks, and collaborate with users and third-party providers. Contribute to schedules, risk assessment, and cross-team technical discussions while operating with moderate autonomy.

Hands-on senior full stack developer building low-latency, multi-threaded Java backend services (gRPC, Kafka) and responsive React/TypeScript frontends. Design distributed, cloud-native microservices on AWS and Kubernetes, optimize performance with advanced algorithms/data structures, and maintain CI/CD, testing, and code quality in a fast-paced FX trading environment.

Manage and lead a digital design engineering team to deliver user-centered product features end-to-end. Drive product design, prototyping, ADA-compliant UX, cross-functional alignment, feature launches, performance analysis, and stakeholder communication while supervising team performance, budget, and delivery.

Senior software engineer responsible for leading mid-size feature design and development, troubleshooting performance and defects, influencing architecture and standards, mentoring team members, coordinating with vendors, and driving delivery across the full development lifecycle (agile and waterfall). Ensures system integration, performance, and maintainability while managing risks, communicating progress, and improving processes to meet business objectives and compliance requirements.

Develop, test, and implement application code across platforms (iOS, Android, web/Angular, services). Perform systems analysis, ensure secure, maintainable code, support middleware and mainframe applications, participate in CI/CD and code quality automation, collaborate with stakeholders, manage schedules and dependencies, and drive process improvements while adhering to risk and compliance controls.

Monitor fraud detection systems, investigate suspicious transactions across channels, contact high-value clients to authenticate activity, resolve fraud-related complaints, document cases, escalate high-risk matters, identify trends, and collaborate with risk, compliance, and business partners in a 24/7 operational environment.

Manage and coach a digital software engineering team to deliver high-quality cloud-based solutions. Coordinate planning, budgeting, resource allocation, CI/CD automation, code quality, and cross-functional collaboration while driving operational excellence and compliance.

Lead design and development of mid-size digital applications, act as development lead, troubleshoot performance and defects, ensure coding/testing standards and system integration, coordinate with vendors, mentor new hires, influence architecture and delivery processes, manage risks and metrics, and drive continuous improvement across development and operations.

Lead full ML lifecycle to design, build, and deploy AI/ML (including Agentic and LLM) solutions for enterprise-scale reconciliation. Analyze large financial datasets, define model roadmaps, integrate models into production, ensure scalability, manage risks, and communicate results to senior stakeholders.

Develop, test, debug, and enhance application systems focusing on Java-based APIs and microservices. Analyze issues, recommend solutions, work with CI/CD pipelines, and support SQL/NoSQL and Big Data ecosystems while adhering to risk and compliance standards.

Lead setup and management of end-to-end brokerage operations in China: clearing, settlement, custody, client onboarding, regulatory compliance, risk controls, vendor/exchange liaison, team building, and process automation to ensure scalable, compliant operations.

Manage and execute KYC/AML monitoring, governance, oversight and regulatory reporting. Assess risk and controls, support business/product teams, liaise with audits, and drive remediation and compliance across KYC operations.