At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Summary
Job Responsibilities
- Lead the execution of enterprise business process automation strategies that improve operational efficiency and scalability.
- Identify, evaluate, and prioritize opportunities to automate manual workflows across customer-facing and internal business operations.
- Partner with Technology, Product, and business leaders to design and implement automation initiatives that deliver measurable business value.
- Drive continuous process improvement efforts by analyzing workflows, identifying inefficiencies, and recommending innovative solutions.
- Develop and implement workflow automation, intelligent routing, process orchestration, and AI-assisted operational capabilities.
- Evaluate emerging technologies and artificial intelligence solutions to improve customer service, decision support, operational efficiency, and business processes.
- Ensure all automation initiatives comply with organizational security, risk management, compliance, and governance requirements.
- Serve as a trusted advisor to business and operational leaders, providing strategic guidance on process improvement and operational excellence.
- Collaborate with customer support and service organizations to identify opportunities to improve workflows, productivity, and customer experience.
- Establish and monitor key performance indicators (KPIs) to measure automation effectiveness, process efficiency, cost savings, customer satisfaction, and productivity improvements.
- Present business cases, automation roadmaps, and return-on-investment (ROI) outcomes to executive leadership.
- Champion organizational adoption of automation technologies and foster a culture of innovation and continuous improvement.
- Lead cross-functional change management efforts related to process redesign and technology implementation.
Education
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Operations Management, or a related field required.
- Master’s degree (MBA or related discipline) preferred.
Experience
- 8+ years of experience in business process improvement, automation, operational excellence, digital transformation, or related fields, including leadership experience.
- Proven success leading enterprise-wide process optimization and automation initiatives.
- Experience partnering with technology and business teams to implement workflow automation and AI-enabled solutions.
- Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Management (BPM).
- Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and drive organizational change.
- Experience with workflow automation platforms, process orchestration tools, and digital transformation technologies.
- Financial services, mortgage, title, or other regulated industry experience preferred.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Stewart Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stewart Title and has not been reviewed or approved by Stewart Title.
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Retirement Support — A 401(k) with company match and an employee stock purchase plan are consistently emphasized, with company materials reaffirming these programs. Feedback suggests retirement features are a reliable anchor within the total rewards package.
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Leave & Time Off Breadth — Paid time off, holidays, volunteer time off, and paid parental leave are part of the standard package and have seen recent enhancements. Feedback suggests these leave options contribute meaningfully to overall benefits value.
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Strong & Reliable Incentives — Bonus plans and commissions are meaningful parts of total pay in certain roles, particularly in sales or bonus‑eligible positions. Feedback suggests variable pay can materially enhance overall earnings where applicable.
Stewart Title Insights
What We Do
Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business. Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.
