Discord Community Associate

Reposted 4 Days Ago
Hiring Remotely in United States
Remote or Hybrid
56K-70K Annually
Junior
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Crown Is Yours
The Role
As a Community Associate, engage with players on Discord, create campaigns, monitor community sentiment, and support player needs during games.
Summary Generated by Built In
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Discord Community Associate, you'll help build the most engaged, trusted, and exciting sportsbook community in the game. You'll be the voice of our brand inside our official Discord server, connecting with players who live and breathe sports, betting, and the biggest moments across the sports calendar. Working closely with the Community Lead, you'll create memorable experiences through real-time conversations, engaging content, and community events while bringing your passion for sports and gaming to every interaction.
What you'll do
  • Be an active presence in our Discord server, creating authentic conversations around live sporting events, betting trends, and the moments that matter most to our players.
  • Build credibility with our community by engaging confidently with sports fans and sportsbook players while responding quickly, accurately, and thoughtfully to questions and feedback.
  • Create and execute community-first experiences, including giveaways, Ask Me Anything sessions, live watch parties, prediction contests, and themed events that deepen engagement.
  • Identify emerging conversations, player sentiment, and trends across sports, gaming, and community channels, then share actionable insights to help improve our app, features, and player experience.
  • Champion the voice of the community across cross-functional teams while maintaining our brand tone and fostering a welcoming, engaging environment.
  • Support community coverage during peak sports moments, including evenings, weekends, major sporting events, and championship games on a rotating schedule.

What you'll bring
  • At least 1 year of experience building, moderating, or growing online communities, preferably within sports, gaming, sports betting, esports, or consumer entertainment.
  • Deep familiarity with Discord, including mod tools, roles, bots, and engagement features.
  • Proven ability to create thumb-stopping content and conversations tailored to specific communities.
  • Excellent written communication skills with the ability to adapt your voice in real time, whether you're celebrating a big win, answering player questions, or navigating sensitive situations.
  • A strong sense of urgency and ownership - you're fast, proactive, and solutions-focused.
  • An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat.
  • Experience moderating high-volume communities or social platforms during live events is a plus.
  • Knowledge of responsible gaming principles and a commitment to creating a safe, inclusive, and trusted community experience.

#LI-JF1 #LI-REMOTE #AC2025
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 56,300.00 USD - 70,400.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • At least 1 year of experience building, moderating, or supporting digital communities
  • Deep familiarity with Discord, including mod tools and engagement features
  • Proven ability to create tailored content and conversations
  • Excellent written communication skills
  • Strong sense of urgency and ownership
  • Understanding of Sportsbook or Daily Fantasy Sports products
  • Experience moderating high-volume communities during live events
  • Knowledge of responsible gaming practices

What the Team is Saying

Nir
Ivett
Mincho
Kalina
Michelle
Sarah
Nate
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The Company
HQ: Boston, MA
6,400 Employees
Year Founded: 2012

What We Do

It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Why Work With Us

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?

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About our Teams

DraftKings Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.

Typical time on-site: Flexible
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