Events Coordinator (Temporary position: 3 month contract) - Four Seasons Resort Mallorca at Formentor

  About the role 

As an Events Coordinator, you will play a key role in executing unforgettable experiences that reflect the sophistication and service excellence of our hotel. You will work closely with clients, vendors, and internal departments to coordinate every detail of events. 

What you will do 

•  Assist in coordinating and managing catering events, ensuring client requirements are met. 

• Support the sales and events team in responding to inquiries, preparing proposals, and drafting contracts. 

• Collaborate with the appropriate Department in respect of groups and events rooming list, special arrangements, any F&B requirements, transfer and transport, account, and billing instructions. 

•  Liaise with external providers to create synergies between the property and the client’s requirements. 

•  Verify prior to arrival that all involved departments have the most updated information in regard to group and event requirements and to get personal details for all group delegates from Sales Manager, eg. Banqueting orders, Group Resumé, menus… 

•  Respond to telephone calls and walk in inquiries regarding events space. 

•  When required attend events, including Weddings, in order to check and ensure an impeccable event execution and a smooth synergy between guests, hotel services and vendors. 

• Assist the Assistant Director of Events, the events supervisor and the Commercial Director on special projects aiming to increase catering demand, productivity, and profit. 

• Maintain accurate records of catering bookings and manage event logistics. 

• Provide exceptional customer service and follow-up to ensure client satisfaction. 

What you bring 

• Relevant Experience: A minimum of 2 years of experience in catering sales or event planning, preferably within the hospitality industry. 

•  Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients, vendors, and internal teams. 

•  Sales Acumen: Proven track record in achieving sales targets and a strong understanding of the sales process in catering and events. 

• Customer Service Orientation: A passion for delivering exceptional customer service and ensuring client satisfaction throughout the planning and execution of events. 

• Organizational Skills: Strong organizational and multitasking skills to manage multiple events and client inquiries simultaneously, while paying attention to detail. 

• Creativity: Ability to conceptualize and propose unique catering options and event themes that align with client preferences and budgets. 

• Negotiation Skills: Proficiency in negotiating contracts and agreements with clients and vendors to ensure favorable terms for the organization. 

• Team Player: Ability to work collaboratively with various departments (kitchen, front office, etc.) to ensure seamless execution of events. 

• Tech Savvy: Familiarity with catering and event management software, as well as proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 

• Flexibility and Adaptability: Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and event schedules. 

Work Experience: 2 Years 

Degree: Professional /Technician 

Languages: Spanish / English 

Language Ability: High 

 
What we offer:  

• Competitive Salary, wages, and a comprehensive benefits package 

• Excellent Training and Development opportunities 

• Complimentary Accommodation at other Four Seasons Hotels and Resorts 

• Complimentary Dry Cleaning for Employee Uniforms 

• Complimentary Employee Meals 

• Discounts at our hotel restaurants 

• Discounts on local services 

• Possibility of accommodation and transportation to work (at a reduced cost) 

Schedule & Hours: 

• Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).