Jobs at Four Seasons Hotels and Resorts

Lead daily engineering operations for a luxury resort: maintain MEP/HVAC/chiller systems, manage preventive maintenance via HotSOS, oversee pools, contractors, renovations, budgets, safety compliance, and train engineering staff to ensure uninterrupted guest service.

Lead daily HR operations and support strategic People & Culture initiatives. Manage recruitment, onboarding, performance management, employee relations, succession planning, training, budgets, and compliance. Partner with department leaders to drive engagement, standards achievement, and labor cost improvements while fostering an inclusive, high-performing culture in the hotel.

Lead finance data stewardship across D365, OneStream, Longview and the enterprise data lake. Implement governance policies, manage metadata and lineage, monitor data quality with Informatica, triage and remediate issues, enable AI-readiness, partner with Finance/IT/Data teams, and produce audit-ready reports and dashboards.

Provide front-line HR support including recruitment, applicant and employee inquiries, employment verifications, report and file maintenance, benefits administration, onboarding/orientation, event support, and administrative assistance to the P&C and executive team while maintaining confidentiality.

Designs and delivers onboarding, operational learning, compliance, and development programs across three properties. Conducts learning needs analyses, creates training plans and calendars, manages Certified Departmental Trainer program, selects vendors, measures training impact, manages budgets, and supports change initiatives. Coaches managers and facilitates in-person training and property-wide learning initiatives.

Lead and manage engineering and maintenance team ensuring upkeep of interior/exterior facilities (HVAC, plumbing, electrical, carpentry, grounds), oversee life/fire safety systems, energy and sustainability initiatives, and coordinate property projects to maintain safety, comfort, and efficiency.

The Learning & Development Specialist designs and implements training programs, evaluates service quality, manages onboarding, and supports performance improvement initiatives to enhance guest and employee experiences.

Lead all engineering operations for the hotel, manage preventive maintenance, budgets, safety systems and emergency readiness. Hire, train, supervise and motivate the engineering team, implement the 10/5 Rule, oversee projects from inception to completion, maintain fire and life safety equipment, manage contractor relationships, and ensure efficient departmental operations and high luxury service standards.

Support daily People & Culture operations for a luxury hotel: partner with leaders on recruitment, onboarding, performance, employee relations, training, engagement, succession planning, and workforce planning to build an exceptional employee experience and align HR programs with business objectives.

The Engineering Manager oversees the efficient operation of the Engineering Division, supervises personnel, coordinates projects, and manages inventory for hotel facilities.

The Landscaping Supervisor coordinates and supervises landscaping operations including maintenance of outdoor spaces, equipment repair, and guest interactions while ensuring compliance with resort standards.

Provide HR administrative and people-support duties including applicant screening, new-hire processing, confidential record handling, report generation, employee communications, office upkeep, coordination with departments, and support for staff events and benefits.

The IT Coordinator / Supervisor ensures the hotel's technical systems are operational 24/7, handles user support, and assists in server management and system administration tasks.

The Assistant Director of Engineering will support the engineering department, lead a team, develop budgets, and ensure adherence to company standards while maintaining guest safety and comfort.

Provide front-line administrative support to the People & Culture team: handle calls and email, maintain employee files and records, assist onboarding and payroll, coordinate benefits and wellness events, prepare reports, and ensure office organisation and OSH compliance.

Lead service-quality and training initiatives to uphold Forbes and Four Seasons standards. Partner with department leaders to identify needs, coach staff and managers, maintain training records and certifications, support audits and large-scale trainings, analyze quality metrics and secret shopper reports, and coordinate training logistics and departmental trainer development to drive continuous service improvement.

Lead daily engineering operations for the luxury hotel, oversee preventive maintenance and inspections, manage budgets and capital projects, coordinate vendors and cross-departmental work, ensure safety/regulatory compliance, and maintain maintenance records to deliver exceptional guest experiences.

Coordinate and manage engineering administrative tasks: maintain technical documentation and archives, support maintenance scheduling, monitor purchases and supplier documentation, assist budget tracking and reporting, organize meetings and correspondence, support audits and compliance, and liaise with Finance, Procurement, HR and other departments to ensure smooth engineering operations.

Assist the Director of People and Culture in managing HR functions including recruitment, employee relations, training, and benefits. Oversee employee engagement and wellness programs while ensuring compliance with labor laws.

Provide 24/7 support and administration for hotel IT systems (PMS, POS, PABX, HSIA), manage server and network infrastructure, ensure PCI compliance, administer Active Directory and VPN, coordinate vendors and projects, support guests and staff, and maintain Four Seasons TID standards.