Jobs at Four Seasons Hotels and Resorts

Interns at Four Seasons assist with service tasks, setup, and guest requirements while maintaining high hotel standards and a positive attitude.

Assist the Director of Engineering with hotel building maintenance across HVAC, refrigeration, plumbing, electrical, fire/safety, and interior work. Supervise and train maintenance staff, manage work orders, preventive maintenance, inventory, requisitions, and ensure compliance with standards and safety programs to maximize guest satisfaction.

Provide administrative support to the People & Culture team: respond to employee inquiries, assist recruitment and onboarding, maintain Workday records, administer benefits and medical plans, organize employee events, manage confidential files, support employee relations and vendor relationships, and perform general HR office duties.

Supervise daily accounting operations, ensure compliance with corporate policies and GAAP, prepare cash, tax and month-end reports, oversee reconciliations and journal entries, support audits, control expenses and cash handling, coach and develop finance staff, and assist the Director of Finance with financial administration and special projects.

Assist the Assistant Director of Finance to safeguard resort assets and verify revenues. Perform daily and monthly reconciliations (guest, city, deposit ledgers), audit revenue paperwork, reconcile credit card settlements, prepare daily bank deposits, manage house banks and petty cash, track gift card liability, review POS voids, support guest accounting inquiries, and ensure compliance with corporate and local policies and internal controls.

Lead and maintain all hotel IT systems and infrastructure, including network, servers, Active Directory, Lotus Notes, VPN, backups, and vendor management. Ensure 24/7 availability, security, project coordination, guest technical support, and prepare IT operating and capital budgets.

Provide systems administration and end-user support for hotel technology (PMS, POS, PABX, HSIA), manage servers and infrastructure, troubleshoot and restore services across property applications, handle user account/access management, deliver training and documentation, and implement basic cybersecurity protections to ensure reliable 24/7 operations.

Support the Director and Manager of People & Culture in recruitment, retention, employee relations, and staff communication. Source candidates via networks and school partnerships, create job postings (website, WeChat), use behavior-based interviews, manage internships/MIT programs, and assist with intern hiring to meet hotel operations.

Provide HR administrative support including HRIS maintenance, payroll data processing, benefits and pension administration, visa and insurance record keeping, employee relations support, audits, performance review administration, HR reporting and dashboards, safety committee participation, and coordinating employee services (cafeteria, locker rooms, health topics).

Lead daily engineering operations for a luxury resort: maintain MEP/HVAC/chiller systems, manage preventive maintenance via HotSOS, oversee pools, contractors, renovations, budgets, safety compliance, and train engineering staff to ensure uninterrupted guest service.

Lead daily HR operations and support strategic People & Culture initiatives. Manage recruitment, onboarding, performance management, employee relations, succession planning, training, budgets, and compliance. Partner with department leaders to drive engagement, standards achievement, and labor cost improvements while fostering an inclusive, high-performing culture in the hotel.

Lead finance data stewardship across D365, OneStream, Longview and the enterprise data lake. Implement governance policies, manage metadata and lineage, monitor data quality with Informatica, triage and remediate issues, enable AI-readiness, partner with Finance/IT/Data teams, and produce audit-ready reports and dashboards.

Provide front-line HR support including recruitment, applicant and employee inquiries, employment verifications, report and file maintenance, benefits administration, onboarding/orientation, event support, and administrative assistance to the P&C and executive team while maintaining confidentiality.

Designs and delivers onboarding, operational learning, compliance, and development programs across three properties. Conducts learning needs analyses, creates training plans and calendars, manages Certified Departmental Trainer program, selects vendors, measures training impact, manages budgets, and supports change initiatives. Coaches managers and facilitates in-person training and property-wide learning initiatives.

Lead and manage engineering and maintenance team ensuring upkeep of interior/exterior facilities (HVAC, plumbing, electrical, carpentry, grounds), oversee life/fire safety systems, energy and sustainability initiatives, and coordinate property projects to maintain safety, comfort, and efficiency.

The Learning & Development Specialist designs and implements training programs, evaluates service quality, manages onboarding, and supports performance improvement initiatives to enhance guest and employee experiences.

Lead all engineering operations for the hotel, manage preventive maintenance, budgets, safety systems and emergency readiness. Hire, train, supervise and motivate the engineering team, implement the 10/5 Rule, oversee projects from inception to completion, maintain fire and life safety equipment, manage contractor relationships, and ensure efficient departmental operations and high luxury service standards.

Support daily People & Culture operations for a luxury hotel: partner with leaders on recruitment, onboarding, performance, employee relations, training, engagement, succession planning, and workforce planning to build an exceptional employee experience and align HR programs with business objectives.

The Landscaping Supervisor coordinates and supervises landscaping operations including maintenance of outdoor spaces, equipment repair, and guest interactions while ensuring compliance with resort standards.

Provide HR administrative and people-support duties including applicant screening, new-hire processing, confidential record handling, report generation, employee communications, office upkeep, coordination with departments, and support for staff events and benefits.