Jobs at Four Seasons Hotels and Resorts

Supervises engineering and facilities operations for the resort’s villas, supporting property maintenance and reliable guest accommodations. The posting emphasizes Four Seasons’ hospitality culture, employee development, benefits, and service standards, but provides no detailed responsibilities or qualification requirements.

Supervises engineering and facilities operations at a luxury resort, supporting building systems, maintenance, and reliable property services. The provided description contains limited role-specific responsibilities and qualifications.

The Senior Quality Assurance Analyst owns end-to-end testing for web applications, APIs, backend services, and mobile platforms. Responsibilities include designing test coverage, managing TestRail suites, identifying defects, developing automated tests, integrating automation into CI/CD pipelines, validating releases, and assessing production telemetry. The role partners with Product and Engineering teams to improve reliability, observability, performance, and release readiness through risk-based testing, synthetic monitoring, and continuous QA process improvement.

Provide administrative and operational support to the Engineering department: manage files, documentation, ordering, email and calendars, maintain trackers and inventories, coordinate meetings and audits, ensure version control and compliance, proofread technical documents, and act as central contact for stakeholders.

Supports the hotel’s People & Culture team with recruitment, onboarding, employee records, time sheets, offer and labor documents, training coordination, employee events, reference checks, and HR administration in ADP and Workday. The intern also helps promote job openings and organizes ESG and diversity, inclusion, and belonging initiatives.

Lead talent acquisition for a high-volume hospitality environment by developing and optimizing recruitment processes, managing the full recruitment cycle, using recruiting systems and tools, analyzing hiring needs, building collaborative relationships, and managing multiple priorities independently.

This resort-based Operator role supports Four Seasons guest experiences within a luxury hospitality environment. The provided description emphasizes the company culture, location, employee benefits, training opportunities, discounts, meals, and dry-cleaning benefits, but does not specify detailed daily responsibilities or required qualifications.

Oversee daily hotel accounting operations, including general ledger, payables, receivables, income audit, reconciliations, month-end close, financial reporting, tax compliance, audits, fixed assets, internal controls, and pre-opening financial systems. Supervise and develop accounting staff while partnering with hotel departments to improve financial accuracy and controls.

Supports daily People and Culture operations for a pre-opening luxury resort, including employee lifecycle administration, onboarding, benefits, employee relations, payroll coordination, reporting, compliance, recruitment, engagement, and confidential recordkeeping. The role serves as a primary employee and candidate contact, coordinates local labor and social security requirements, and guides coordinators while delivering a welcoming employee experience.

Coordinates and supports employee learning and development programs for a pre-opening luxury resort. Responsibilities include managing training logistics, calendars, materials, attendance, records, compliance training, onboarding, orientation, bilingual facilitation, departmental trainer support, reporting, and employee-development initiatives. The role partners with People and Culture and operational departments to identify learning needs and strengthen employee performance.

Leads full-cycle talent acquisition for hotel operations, including sourcing, screening, interviewing, offers, onboarding, leadership recruitment, university partnerships, employer branding, vendor management, and candidate experience. Partners with business and HR leaders to forecast staffing needs, develop cost-effective recruiting strategies, monitor team performance, maintain Workday records, and report talent acquisition KPIs. Also supports employee development, student placements, hotel tours, People and Culture activities, and management duties.

Perform preventive maintenance, troubleshooting, repairs, inspections, and installations for HVAC, electrical, plumbing, refrigeration, mechanical, and building systems. Respond to guest maintenance requests and emergencies, document completed work, support contractors and energy conservation efforts, maintain tools and work areas, and follow safety procedures and building codes.

Maintains, inspects, troubleshoots, and repairs hotel building systems and equipment, including HVAC, electrical, plumbing, mechanical, and life-safety systems. Supports complex repairs, installations, upgrades, preventive maintenance, emergency response, safety compliance, and continuous improvement across the property. The role works full time on rotating morning and afternoon shifts.

Provides preventive maintenance, repairs, installations, and emergency response for hotel building systems and equipment, including electrical, plumbing, HVAC, refrigeration, fire safety, gas, and mechanical systems. Responds to guest maintenance requests, maintains logs and work areas, supports energy conservation and renovation projects, and helps keep the hotel safe, organized, and operational.

Lead all engineering operations for the hotel, manage preventive maintenance, budgets, safety systems and emergency readiness. Hire, train, supervise and motivate the engineering team, implement the 10/5 Rule, oversee projects from inception to completion, maintain fire and life safety equipment, manage contractor relationships, and ensure efficient departmental operations and high luxury service standards.

Support People & Culture strategy across the hotel, manage HR operations, employee relations, talent acquisition, learning and development, performance management, and wellbeing. Partner with leaders to drive engagement, ensure compliance with labor laws and policies, and improve talent retention and organizational capability in a fast-paced luxury hospitality environment.

Supports the hotel Finance Department in a luxury hospitality environment while gaining hands-on experience with General Ledger, Payroll, Accounts Payable, Accounts Receivable, General Cashiering, financial controls, corporate standards, and local compliance procedures. The role is full time for six months and requires Italian and English proficiency, Excel skills, confidentiality, attention to detail, and legal authorization to work in Italy.

Leads full-cycle talent acquisition for Four Seasons Hotel Seoul, developing recruiting strategies, sourcing diverse candidates, managing leadership searches, coaching recruiters and hiring managers, and overseeing hiring metrics. Maintains Workday documentation, reporting, talent planning, employer branding, vendor relationships, and compliance. Also supports employee development, student recruitment, hotel tours, People and Culture activities, and management duties.

Supports hotel finance operations through accounts payable and receivable, invoice and payment processing, vendor record maintenance, bank deposits, cash-fund controls, reconciliations, month-end close, audits, and financial research. The Accountant coordinates with offshore finance teams, assists the Credit Manager, maintains accurate records, answers inquiries, files reports, and supports internal controls and special projects while providing professional service to colleagues and guests.

Leads strategy, engineering, operations, security, compliance, and lifecycle management for Four Seasons’ web, eCommerce, and digital experience platforms. Oversees platform roadmaps, cloud architecture, DevOps, SRE, observability, releases, incident management, AI-enabled capabilities, vendor relationships, and regulatory requirements. Builds and develops technical teams while partnering with marketing, analytics, QA, security, legal, privacy, and business stakeholders to deliver reliable, secure, high-performing guest-facing digital experiences.