Event Facilities Technician

Reposted Yesterday
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Detroit, MI, USA
In-Office
Entry level
Fintech • Real Estate • Sales • Financial Services
Careers that Help Everyone Home.
The Role
Set up, tear down, and maintain indoor and outdoor event spaces to client specifications; assist vendors and clients with load‑in/out; perform routine cleaning and waste management; identify and report maintenance or safety issues; adapt to last‑minute changes; follow safety and operational procedures and support other departments as needed.
Summary Generated by Built In
The Event Facilities Technician is a hands-on, physically active venue operations position responsible for preparing, maintaining, and resetting event spaces across the Rock Events venue portfolio.
Event Facilities Technicians work directly in our venues to bring event floor plans to life by setting tables and chairs, building stages and dance floors, positioning bars and other furnishings, assisting with event load-in and load-out, and resetting spaces following events.
The role is also responsible for keeping our venues exceptionally clean and guest-ready. This includes sweeping, mopping, vacuuming, refreshing restrooms, removing trash, and maintaining the appearance of event spaces before, during, and after events.
Successful candidates enjoy working with their hands, staying active, solving problems, and seeing the immediate results of their work. They take pride in creating clean, polished, properly set event spaces and understand that excellent events depend on strong behind-the-scenes execution
About the r ole
  • Set up event spaces according to floor plans and event specifications, including tables, chairs, bars, staging, dance floors, and other event furnishings and equipment
  • Break down event spaces following events and properly organize and store furniture, equipment, and event supplies
  • Complete room flips and resets efficiently and accurately, including adjusting layouts and furnishings between events
  • Clean and prepare indoor and outdoor event spaces before, during, and after events, including sweeping, mopping, vacuuming, sanitizing surfaces, and cleaning glass
  • Maintain venue cleanliness and presentation throughout events, including waste removal, restroom upkeep, spill cleanup, and ensuring guest-facing areas remain clean and polished
  • Assist clients, caterers, vendors, rental companies, and other event partners with load-in and load-out activities
  • Work closely with Event Managers and other Rock Events team members to ensure event setups, breakdowns, and venue needs are executed accurately and efficiently
  • Respond quickly to last-minute event changes, including physically adjusting room layouts, furniture, and equipment as needed
  • Conduct routine facility walkthroughs to identify maintenance, safety, cleanliness, or presentation concerns and report issues as needed
  • Assist with general venue upkeep and other hands-on operational needs as assigned
  • Support other Rock Events venues and teams based on business needs
  • Respond appropriately during emergency situations and facility evacuations when necessary
  • Follow all company safety policies and operational procedures

About y ou
Minimum Qualifications
  • High school diploma or equivalent preferred
  • Previous experience in event setup, venue operations, banquet setup, facilities, building services, or a similar hands-on environment preferred, but not required
  • Strong attention to detail and pride in maintaining clean, organized, and professional spaces
  • Strong work ethic with the ability to work with a sense of urgency, particularly during event setups, room flips, and breakdowns
  • Self-motivated and able to work independently as well as collaboratively with others
  • Resourceful, solutions-oriented mindset with a willingness to jump in and help wherever needed
  • Ability to routinely lift, carry, push, pull, and move items weighing up to 75 pounds
  • Valid driver's license required
  • Basic computer skills preferred
  • Professional and courteous when interacting with clients, guests, vendors, and team members
  • Ability to work a flexible event-driven schedule, including early mornings, evenings, weekends, and holidays as business needs require

What you'll g et
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About u s
Rock Events is a premiere team of event professionals who provide event production, business travel and hospitality services to Rocket Companies®, in addition to venue sales for some of the most sought-after event spaces in the city of Detroit. Born out of the Rock Family of Companies, Rock Events has managed many of Detroit's largest gatherings for more than 15 years .
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the c ompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The c ompany provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected] .

Skills Required

  • High school diploma or equivalent
  • Previous event, hospitality, facilities, or venue operations experience
  • Professional, positive, customer-focused demeanor
  • Strong work ethic and ability to respond with urgency
  • Self-motivated and proactive mindset
  • Ability to work independently and as part of a team
  • Ability to routinely lift and move up to 75 pounds
  • Valid driver's license
  • Basic computer skills
  • Ability to work a flexible schedule including evenings, weekends, and holidays

Rocket Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is consistently characterized as robust, with multiple plan options (e.g., PPO/HMO/HSA), strong coverage, and added resources like mental health support, telemedicine, and an on‑site clinic in some locations. Pricing is often considered reasonable for employees, making healthcare a standout element of the package.
  • Leave & Time Off Breadth — PTO is often described as generous, with reports of substantial time off that can expand with tenure and additional personal‑significance or wellness days in some areas. This breadth gives many employees meaningful flexibility for time away.
  • Parental & Family Support — Family‑oriented benefits are highlighted, including paid parental leave, fertility coverage, adoption/foster assistance, and childcare subsidies. These offerings support a range of family‑building and caregiving needs.

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The Company
HQ: Detroit, Michigan
14,200 Employees
Year Founded: 1985

What We Do

We’re a Detroit-based company obsessed with helping our clients achieve the dream of homeownership and financial freedom. Our flagship business, now known as Rocket Mortgage, was founded by Dan Gilbert in 1985. Since then, we’ve revolutionized the mortgage industry – twice – and taken our place as the industry leader. Today, the Rocket brand is synonymous with providing simple, fast and trusted digital solutions for complex transactions. When you need a mortgage, a real estate agent or a personal loan, Rocket gets you there fast.

Why Work With Us

Powered by AI and driven by human ingenuity, our trailblazing teams create endless pathways toward a future of possibility. By pairing relentless innovation with real empathy, we’re building the future of homeownership – together.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQDetroit, MI
Cleveland, OH
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