What you’ll be doing:
Regional Field Operations Support: Serve as the central operational hub for our remote Field Marketing Managers across the Americas region. Oversee the complete lifecycle of regional event collateral and swag inventory, optimizing supply chains and workflows to guarantee seamless, friction-free daily operations.
Procurement & Legal Liaison: Drive the end-to-end procurement process. You will coordinate with Legal, Finance, and Procurement to shepherd contracts through approval, manage invoicing, and ensure vendors are paid on time.
Budget Tracking: Assist in developing event cost estimates and maintaining real-time budget accuracy across multiple regional activations.
Customer Experience Ownership: Own the end-to-end logistics for customer-centric events (dinners, roundtables, workshops) in tight collaboration with Customer Marketing and Account Management teams.
Multi-Format Support: Provide logistical backbone for a diverse portfolio of events, including roundtables, industry trade shows, and co-sponsored partner events.
AI-Driven Efficiency: Actively seek ways to use AI and automation (e.g., within Slack, SFDC, or Sheets) to streamline reporting, draft communications, and simplify repetitive administrative workflows.
Field & Team Orchestration
Event Execution & Logistics
Data & Feedback Loops
We’re looking for:
2+ Years Experience: Proven track record in Event Coordination, Field Marketing, or a similar high-volume Ops role.
Tech-Forward Mindset: You don't just use tools; you optimize them. High proficiency in Google Workspace (Docs/Sheets) and Salesforce is required. Experience with JIRA and Slack as project management tools is preferred.
Service-Oriented EQ: You have a proactive mindset. You are friendly, professional, and capable of engaging with everyone from executives to warehouse vendors.
Async Mastery: You are comfortable working across time zones with high autonomy. You communicate clearly and directly, defaulting to "showing your work" so the team can stay aligned.
Remote-First: Ability to operate independently across global time zones.
On-Site Support: Willingness to travel up to 10% to provide hands-on support for key events.
#LI-JR1
Skills Required
- 2+ years experience in Event Coordination, Field Marketing, or high-volume operations
- High proficiency in Google Workspace (Docs/Sheets)
- High proficiency in Salesforce (SFDC)
- Experience with JIRA and Slack as project management tools
- Ability to use AI and automation to streamline reporting and administrative workflows
- Proactive, service-oriented emotional intelligence and strong stakeholder communication
- Comfort working asynchronously across time zones and operating independently in a remote-first environment
- Located in and authorized to work in Mexico
- Willingness to travel up to 10% for on-site event support
- Fluent written and spoken English
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive with medical, dental, and vision starting on day one in the U.S., alongside HSA options and an Employee Assistance Program. Additional wellness elements include mental‑health support and expanded medical travel coverage where needed.
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Retirement Support — A 401(k) with a stated company match is offered in the U.S., and pension contributions are noted in the U.K., indicating structured retirement benefits. Access to personal financial consultants further supports long‑term planning.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO, paid holidays, and sick time are emphasized, within a remote‑first setup. Parental leave and family medical leave add to the breadth of time‑off options.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
