ESM Tech Lead

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Senior level
Information Technology • Consulting
The Role
Lead implementation and development of ServiceNow SecOps: script-based development, vulnerability response and remediation workflows, scanner/SIEM/endpoint integrations, security incident automation, threat intelligence and risk calculations, orchestration, CMDB reconciliation, dashboards and performance analytics, review existing setup and recommend OEM best practices, and develop SecOps custom agents.
Summary Generated by Built In
Must Have Experience • Experienced in implementation of ServiceNow SecOps • At least 2 years developer role in SecOps • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts. • Vulnerability Response, Remediation Workflow, Exception Workflow & Approvals, Dashboards • Integrating with Vulnerability Scanners, SIEM solutions, Endpoint Security products, and other external Data Sources, Scanner Integration and CMDB Reconciliation • Security Incident Response management, Security incident automation, Threat Intelligence integration, Risk Calculation, Security Incident catalog. • Experience of Orchestration use case implementation. Good to have Experience • Knowledge of Flow Designer, Integration Hub • Practical knowledge of CMDB, ITOM, HRSD, GRC. • Experience in working on Performance Analytics • Review existing set up and provide best practice recommendations in line with the OEM. • Development experience of SecOps custom agents. • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Academic and Professional Experience Professional • 5+ years of experience with ServiceNow required. • At least 2 years developer role in SecOps • 6+ years of experience with IT Industry required. Academics • Certified System Admin – Must Have • ServiceNow Certified Implementation Specialist – Vulnerability Response – Must Have • CIS – Data Foundation, CIS - Security Incident Response, CIS-ITSM, Certified Application developer preferred. • ITIL Foundations certification is preferred. • Bachelor’s degree or equivalent combination of education and experience. " "

Skills Required

  • Implementation experience with ServiceNow SecOps
  • At least 2 years in a developer role focused on SecOps
  • Hands-on ServiceNow scripting: Business Rules, Script Includes, Fix Scripts, Workflows, UI Actions, UI Policies, Client Scripts
  • Experience with Vulnerability Response, Remediation Workflow, Exception Workflow and Approvals, and Dashboards
  • Integrations with vulnerability scanners, SIEM solutions, endpoint security products and other external data sources; scanner integration and CMDB reconciliation
  • Security Incident Response management, security incident automation, threat intelligence integration, risk calculation, security incident catalog
  • Orchestration use case implementation experience
  • 5+ years of ServiceNow experience
  • 6+ years of IT industry experience
  • Certified System Administrator (ServiceNow)
  • ServiceNow Certified Implementation Specialist - Vulnerability Response
  • Bachelor's degree or equivalent combination of education and experience
  • Knowledge of Flow Designer and Integration Hub
  • Practical knowledge of CMDB, ITOM, HRSD, GRC
  • Experience with Performance Analytics
  • Development experience of SecOps custom agents
  • ServiceNow Certified Application Developer, CIS Data Foundation, CIS Security Incident Response, CIS-ITSM (preferred certifications)
  • ITIL Foundations certification

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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