Jobs at Hexaware Technologies

Leads end-to-end technology delivery for fraud-related client projects and initiatives. Coordinates internal teams, vendors, product owners, analysts, and engineering groups; manages requirements, risks, issues, integrations, system enhancements, and support impacts. Evaluates complex business processes and application logic, recommends solutions, establishes success metrics, and guides stakeholders through technical and business trade-offs.

Leads end-to-end technology delivery for fraud-related projects and initiatives. Coordinates internal teams, vendors, and service providers; manages risks, issues, requirements, system impacts, and application enhancements. Partners with product owners, business analysts, systems analysts, engineering teams, and management to align integrations, support requirements, business objectives, customer experience, and technical strategy. Analyzes complex application problems and recommends practical solutions.

Leads technical investigations and implements end-to-end application traceability. Responsibilities include Java performance engineering, JVM profiling, garbage collection analysis, heap and thread dump analysis, structured logging, distributed tracing, APM monitoring, Oracle diagnostics, connection and thread pool analysis, API latency and failure investigation, browser-to-backend tracing, real user monitoring, frontend error analysis, and network, proxy, load balancer, and TLS troubleshooting.

Reproduces customer issues, establishes objective performance baselines, and develops repeatable browser- and protocol-level tests for critical customer journeys. Performs load, stress, endurance, file upload, multipart, concurrency, and transaction-volume testing. Correlates telemetry across applications, middleware, databases, and dependencies to isolate bottlenecks, analyze capacity and breakpoints, validate remediation, and define performance acceptance criteria and release gates.

Design, develop, and maintain enterprise AI applications, including conversational assistants, copilots, autonomous agents, RAG solutions, and workflow automation. Build scalable APIs and microservices integrating foundation models and enterprise systems. Apply prompt and context engineering, memory management, observability, governance, and performance optimization. Collaborate with cross-functional teams to identify automation opportunities and participate in Agile development, code reviews, CI/CD, and DevSecOps.

Monitor and manage antivirus consoles, update virus definitions, review logs and scan results, perform system checks and backups, support users, maintain antivirus platforms, analyze incidents, integrate AV logs with the CDC SOC, and remediate issues based on CDC recommendations. Manage SIEM, SOAR, threat intelligence, and ticketing solutions.

Leads continuous improvement, process transformation, automation, and technology-enabled efficiency initiatives across banking capital markets BPS and IT operations. Manages improvement and change portfolios, applies Lean and Six Sigma methodologies, oversees SDLC best practices, develops delivery KPIs, collaborates with global teams, and reports progress to organizational and client leadership.

Design, develop, and support scalable Appian low-code applications, including SAIL interfaces, process models, records, reports, rules, and data stores. Translate client requirements into robust solutions, build REST/SOAP and JDBC integrations, troubleshoot defects, perform root-cause analysis, and maintain technical documentation, compliance, and quality standards.

Supports and improves a workplace virtualization production environment, ensuring availability, load balancing, performance, testing, change management, disaster recovery readiness, and operational documentation. The role handles incident escalation, root-cause analysis, vendor coordination, automation, reporting, technical writing, and training for L2 support teams while supporting system enhancements and project-to-BAU handovers.

Customize, architect, design, and implement Microsoft Dynamics 365 CRM applications using .NET and C#. Lead full-lifecycle development, user story creation, solution design, code reviews, and adherence to CRM customization standards. Guide technical teams and client stakeholders, apply architectural best practices and design patterns, and support integrations, portals, Azure services, and DevOps initiatives.

Design and implement ServiceNow IRM, SecOps, and BCM architectures, including risk and control data models, policy lifecycles, assessments, testing, remediation, attestations, compliance automation, security integrations, and business continuity relationships. Align risk and control scoping with CSDM and connect BCM data to CMDB business and application services. Requires hands-on development and architecture expertise.

Provide L2/L3 production support for Microsoft Dynamics (D365 CE/F&O/Business Central): triage and resolve incidents, debug plugins/workflows/integrations, perform RCA and fixes, manage environment refreshes and deployments with Azure DevOps, monitor performance and SQL, and collaborate with developers, BAs, and Microsoft support.

Lead AI-focused data engineering consulting for enterprise clients in Belgium. Build and optimize production-grade data platforms and pipelines using Databricks, PySpark, Spark SQL, notebooks, and workflows. Industrialize business-created notebooks into scalable, governed IT assets, applying strong standards for code quality, testing, logging, documentation, and reusable patterns. Use Databricks Genie and generative AI to improve engineering productivity, while managing CI/CD, version control, and pipeline lifecycles through Azure DevOps.

Configure and customize Salesforce CRM using declarative tools, advanced Flows, Apex, and Lightning Web Components. Implement secure, least-privilege Salesforce configurations and integrations using REST/SOAP APIs, Platform Events, Change Data Capture, Named Credentials, and OAuth. Build maintainable automation, asynchronous processes, error handling, and test-driven solutions.

Design, develop, customize, integrate, and maintain ServiceNow applications and workflows. Build scripts, business rules, UI policies, ACLs, and Flow Designer workflows; integrate third-party systems through REST/SOAP, MID Server, and Integration Hub. Translate requirements into scalable technical solutions, troubleshoot defects and performance issues, and independently deliver full-cycle projects while collaborating with analysts, administrators, and stakeholders.

Configure and customize Salesforce using declarative tools, advanced Flows, Apex, and Lightning Web Components. Implement secure Salesforce architectures and integrations using REST/SOAP APIs, Platform Events, Change Data Capture, Named Credentials, and OAuth. Build maintainable automation, asynchronous processes, error handling, and test-driven solutions while following least-privilege security principles.

Supports HR business partner delivery, employee onboarding, confirmations, performance management, appraisals, grievance resolution, counseling, employee engagement, retention, and employee relations investigations. Provides policy guidance, ensures regulatory compliance, facilitates business-unit meetings, strengthens employee and management relationships, supports supervisory enablement, and maintains comprehensive employee documentation, including personnel files, promotion and appraisal records, statutory documents, and exit paperwork.

Develop, enhance, and maintain Tungsten product features, modules, and integrations. Translate business requirements into technical solutions, design scalable architectures, write maintainable code, troubleshoot complex issues, and optimize performance, security, and user experience. Support testing automation, QA collaboration, Agile ceremonies, technical documentation, API specifications, deployment notes, and continuous platform improvements.

Design, architect, develop, customize, test, and optimize scalable Salesforce Commerce Cloud B2C solutions. Build front-end experiences with ISML, JavaScript, CSS, and HTML; integrate ERP, CRM, OMS, payment, middleware, and API systems; and improve performance, security, and scalability. Provide technical leadership and mentorship, participate in solution scoping and estimation, communicate with clients, and troubleshoot technical issues.

Configure and build Ellucian Banner SaaS capabilities, including forms, workflows, scheduled jobs, and other low-code/no-code functions. Translate approved business processes and user stories into delivery outputs, estimate work, meet sprint timelines, resolve defects, and support functional testing, UAT, and system integration testing. Coordinate with integration, data migration, reporting, and testing teams when Banner changes affect Azure, MuleSoft, AWS, Power BI, Banner Insights, and student or staff workflows.