Jobs at Hexaware Technologies

Administers and supports Omnissa Workspace ONE, Microsoft Intune, and macOS endpoints while developing ServiceNow and Power BI dashboards, KPIs, and executive reports. Automates reporting and operational workflows using Power Automate, PowerShell, Python, and APIs. Monitors endpoint compliance, system health, and security posture; partners with engineering, security, and operations teams; and documents incidents, resolutions, and change-management activities.

Develop and support Salesforce solutions using declarative tools, Apex, Lightning Web Components, asynchronous processing, SOQL, SOSL, Salesforce DX, APIs, and metadata-driven configuration. Provide production support, estimate and design enhancements, implement new functionality, and lead offshore team members supporting production and enhancement delivery.

Supports Workday-related consulting and telecom processes through customer-focused communication, escalation management, process improvement, quality assurance, coaching, mentoring, and team coordination. Requires analytical problem-solving, multitasking, active listening, Microsoft Office proficiency, typing accuracy, written communication at B1/B2 level, and familiarity with GDS and telecom processes.

Develop and maintain Palantir Foundry ingestion, transformation, integration, and data-processing pipelines. Build integrations using APIs, CDC, messaging systems, files, and databases. Create Foundry datasets, ontology objects, actions, links, and data products. Implement validation, reconciliation, monitoring, error handling, deployment, testing, release management, and production support while collaborating with architects, engineers, and business teams.

Lead SAP SuccessFactors implementations and delivery teams, designing, configuring, integrating, testing, troubleshooting, and deploying scalable HR solutions. Work across Employee Central, Onboarding, Compensation, and Time Tracking, integrating SuccessFactors with SAP S/4HANA, SAP modules, and third-party systems. Provide solution architecture, mentor technical resources, and deliver enterprise HR transformation programs using Agile and Scrum methodologies.

Designs, builds, and maintains scalable data pipelines and ETL/ELT processes using Snowflake and Databricks. Collaborates with architects, analysts, and clients to deliver cloud data solutions; optimizes performance and cost; implements data quality monitoring; supports migrations and integrations; maintains documentation; provides technical guidance; and ensures data governance, security, and privacy compliance.

Lead governance and administration for the Microsoft Fabric environment. Define and enforce data governance, security, access controls, compliance, and workspace hygiene. Monitor Fabric capacity, jobs, and environment health while implementing proactive alerting. Automate security and maintenance tasks using APIs, scripts, and notebooks. Develop operational dashboards and compliance reports, and manage enterprise data governance across Microsoft Fabric and Azure.

Manage Microsoft Fabric governance, security, access controls, capacity, job monitoring, compliance, and workspace hygiene. Implement data policies across Fabric and Azure, automate administrative and security tasks with APIs, scripts, and notebooks, and create operational dashboards, alerts, and compliance reports. Requires enterprise-scale data governance experience and hands-on expertise with Fabric administration, OneLake, Purview, Power BI, and security controls.

Develops, configures, and supports Salesforce Service Cloud and Experience Cloud solutions. Builds Apex classes, triggers, batch jobs, Flows, Lightning Web Components, Aura Components, and Visualforce applications. Integrates Salesforce with enterprise and third-party systems through REST and SOAP APIs. Handles security configuration, code reviews, testing, deployments, release management, troubleshooting, and production support while collaborating with stakeholders in Agile environments.

Gather and manage business requirements, facilitate stakeholder collaboration, write user stories and acceptance criteria, maintain product backlogs, and support Agile/Scrum ceremonies. Perform process mapping, gap analysis, functional documentation, UAT support, requirements validation, and traceability management while partnering with Product Owners, QA, and development teams.

Leads quality assurance and testing for asset management, trade, and order management systems. Performs smoke, regression, integration, and user acceptance testing; gathers requirements; creates test plans; manages defects and test reporting; coordinates testing activities; and leads teams and deliverables. Requires strong front- or middle-office asset management experience, knowledge of multiple financial instruments, and familiarity with Charles River or similar order management systems.

Leads PeopleSoft FSCM support and enhancement delivery, including SLA issue prioritization, requirements gathering, business process mapping, fit-gap analysis, functional design, development, testing, reporting, interfaces, training, stakeholder workshops, milestone tracking, resource planning, and expectation management.

Analyze support issues and meet SLAs while designing, developing, and unit testing PeopleSoft FSCM enhancements. Configure PeopleSoft components, pages, records, fields, process definitions, portal menus, and permission lists. Develop reports and interfaces using SQR, Application Engine, and BI Publisher. Apply functional knowledge of AP, AR, Asset Management, Billing, General Ledger, and eProcurement. Prepare technical designs and conduct peer code reviews.

Provides Level 1 incident and service request support, investigates root causes, manages SLA-driven triage, and creates defect reports and knowledge-base content. Coordinates issue resolution among clients, product, development, QA, and IT teams. Troubleshoots complex problems, recommends solutions, manages competing priorities, and drives continuous service improvement. Requires financial concepts knowledge, Excel proficiency, AI-tool experience, strong communication, analytical skills, and at least five years of relevant support experience.

Designs and implements enterprise Salesforce architectures across Sales, Service, Experience, and custom applications. Leads integrations, data migration, security, governance, DevOps, CI/CD, release management, and platform optimization. Collaborates with stakeholders and development teams to translate requirements into scalable technical solutions, conduct architecture and code reviews, ensure compliance, mentor teams, and promote Salesforce best practices and emerging capabilities.

Designs, develops, and deploys enterprise applications using Java, Spring Boot, microservices, REST APIs, cloud services, databases, DevOps tools, and Angular or React. The role also involves AI exposure with Python, LangChain, and LangGraph, along with application security, monitoring, performance, deployment, and collaboration with project teams. The position is onsite in McLean, Virginia.

Administer and monitor enterprise backup and recovery infrastructure, troubleshoot complex backup failures, resolve incidents, maintain platforms, support disaster recovery readiness, and participate in upgrades, migrations, and modernization initiatives. The role requires hands-on expertise with Dell Avamar, PowerProtect Data Manager, and PowerProtect Data Domain, plus knowledge of enterprise infrastructure, networking, storage, databases, and virtualization.

Owns end-to-end ServiceNow solution architecture across Workplace Service Delivery, Enterprise Asset Management, Field Service Management, and Workflow Data Fabric. Defines platform, CMDB, asset, integration, and security architecture; leads design governance; establishes IntegrationHub, API, MID Server, and WDF patterns; reviews designs; promotes out-of-box adoption; manages technical risk and deployment planning; and guides CMDB, ITAM, HAM, and CSDM initiatives.

Leads complex BPO presales opportunities across geographies, owning the lead-to-closure cycle from RFx responses and proactive proposals through pricing, due diligence, solution presentations, and client visits. Coordinates sales, solutions, operations, finance, technology, and transition stakeholders to deliver competitive proposals. Develops banking-focused go-to-market offerings, thought leadership, and market partnerships while mentoring junior team members and managing senior client relationships.

Lead BPO presales and solutions for banking/financial services clients: respond to RFx/bid requests, create proactive proposals and GTM decks, perform due diligence and commercial modeling, coordinate cross-functional teams, present solutions, host client visits, and support onsite account teams with domestic and global travel.