ESM ITAM Expert

Posted 15 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Expert/Leader
Information Technology • Consulting
The Role
Consults with customers on Software Asset Management projects, troubleshoots configuration issues, develops technical and functional documentation, and trains internal teams and customers. Coordinates with customers and SAM tool providers, prepares license compliance reports for major software vendors, interprets licensing terms, and analyzes IT environments, infrastructure, and business processes. Requires extensive IT Asset Management and SAM experience, strong software licensing knowledge, and familiarity with discovery, CMDB, server, directory, virtualization, and operating system technologies.
Summary Generated by Built In
Roles & Responsibilities: Consulting customers regarding SAM project requirements Interaction with customers to troubleshoot and solve configuration issues Creating SAM technical and functional documentation as per requirements Supporting and training of internal SAM Technical team members and customers External technical and project coordination with customers and SAM tool providers preparation of license compliance reports for Tier 1 software vendors Methodical Competence: Strong Analytical skills Strong Logical skills Skills in IT business process analysis Written and verbal communication skills Proven researching ability Functional /Technical Competence: Good knowledge of Information Technology Strong licensing knowledge for at least 3 – 4 Tier 1 Software vendors is a must Solid understanding of IT environments and infrastructure (Infra and Networking) Knowledge of CMDB’s, and Software Management tools / will be beneficial. Understanding of Active Directory, User Management, working with Citrix, VM, Windows Server Administration etc. is a must. Experience with other platforms such as IBM, Unix, Linux, Mac is a plus Experience: (Required) At least 10-15 years of proven experience in the field of SAM and IT Asset Management IT Asset Management and Discovery Tools experience, preferably the top ones such as Brainware (Spider), Service Now SAM Pro, Flexera, Snow, Aspera, IBM Tivoli, HP Asset Manager Experience interpreting licensing terms and conditions Full-Time Graduate in Computer Science / Information Technology / Equivalent diploma in IT. Excellent communication skills ITAM certification. Candidates with SAM Certification is (preferable)

Skills Required

  • 10–15 years of proven experience in Software Asset Management and IT Asset Management
  • Strong licensing knowledge for at least three to four Tier 1 software vendors
  • Experience with IT Asset Management and discovery tools
  • Experience interpreting software licensing terms and conditions
  • Strong analytical and logical skills
  • IT business process analysis skills
  • Strong written and verbal communication skills
  • Research ability
  • Good knowledge of information technology
  • Understanding of IT environments and infrastructure, including networking
  • Knowledge of CMDBs and software management tools
  • Understanding of Active Directory and user management
  • Experience working with Citrix, virtual machines, and Windows Server administration
  • Experience with IBM, Unix, Linux, or Mac platforms
  • Full-time graduation in Computer Science, Information Technology, or equivalent IT diploma
  • IT Asset Management certification
  • SAM certification

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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