Glen Oaks Escrow
Balboa Park, San Diego, CA | In Office | Full Time
Love escrow, thrive in a fast paced environment, and enjoy being the person who keeps everything moving? This could be your next opportunity.
Glen Oaks Escrow is looking for an experienced Lead Escrow Assistant to support top producing Escrow Officers on a busy desk in our Balboa Park office. We are seeking someone who is organized, proactive, customer focused, and ready to help lead an important part of a high performing team.
This is a fully in office role, five days per week, for someone who enjoys collaboration, understands the pace of escrow, and takes pride in creating a smooth experience for customers, business partners, and the newer assistants they help mentor along the way.
At Glen Oaks Escrow, our mission is to empower our people to be the partner our clients trust so they can deliver exceptional closing experiences. Our vision is to be the industry leader as the best workplace for top escrow talent.
We bring that vision to life through our values:
Integrity. Tenacity. Solution Driven. Grace and Kindness. Teamwork.
Glen Oaks Escrow is proudly backed by First American Financial Corporation, a Fortune 500 company that has been named one of Fortune's 100 Best Companies to Work For eleven years running. That means real stability and real benefits behind every desk, without losing the boutique, local feel that makes Glen Oaks Escrow different.
What You'll Do
Partner closely with busy Escrow Officers to keep transactions organized and moving forward
Open escrow orders and accurately enter closing information
Prepare escrow documents and closing packages
Assist with funding, disbursement, recording, and post closing follow up
Communicate with buyers, sellers, agents, lenders, and other transaction partners
Review and interpret contracts, instructions, and agreements related to escrow closings
Manage multiple files, priorities, and deadlines without losing attention to detail
Coach and mentor newer team members
Use escrow systems and technology to deliver an exceptional customer experience
What You'll Bring
3+ years of escrow related experience, ideally with some lead or senior assistant work
Experience supporting a busy escrow desk strongly preferred
Strong organization, accuracy, and follow through
Excellent written and verbal communication skills
A calm, positive, and solutions focused approach
The ability to anticipate needs and take initiative
A genuine desire to help customers, support your team, and develop those around you
Proficiency with Microsoft Office and the ability to learn new technology
High school diploma or equivalent
Why Glen Oaks Escrow?
You will join a collaborative, people first team that values hard work, great service, strong relationships, and having some fun along the way. Bring your escrow knowledge, energy, and leadership, and help us build the kind of trust that keeps clients and agents coming back, in Balboa Park and across San Diego.
This position is eligible for bonus pay and/or incentives for production or other goals. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Pay Range: $20.31 - $27.09 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Skills Required
- 3+ years of escrow related experience
- Experience supporting a busy escrow desk
- Proficiency with Microsoft Office
- Experience using escrow systems and related technology
- Strong organization, accuracy, and follow through
- Excellent written and verbal communication skills
- Ability to coach and mentor newer team members
- Calm, positive, and solutions-focused approach
- Ability to anticipate needs and take initiative
- High school diploma or equivalent
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
