Jobs at First American Title

Supports the escrow team with opening orders, reviewing title commitments, clearing title issues, interpreting agreements, and communicating with customers throughout the escrow process. Performs administrative duties, uses Microsoft Office and other transaction technologies, and helps deliver a positive customer experience. This is an in-office role in Carthage, Missouri.

Serves as the primary liaison between mortgage servicing clients and internal teams. Manages loan-level inquiries, document requests, servicing records, reporting materials, request pipelines, communications, and issue resolution. Coordinates cross-functional responses, maintains accurate records, monitors service-level expectations, identifies client concerns, and supports process improvements. Requires extensive mortgage servicing experience, client-facing communication skills, organizational ability, and familiarity with servicing platforms such as MSP.

Examines commercial property titles and chains of title within Wisconsin, searches public records, prepares initial title commitments, and summarizes documents affecting title condition. May abstract residential property records and performs related duties under experienced team guidance. The role requires attention to detail, research, analytical, problem-solving, customer service, and Microsoft Office skills.

Maintain relationships with Trust Accounting clients and provide routine to complex reconciliation services. Compare escrow accounting records, identify discrepancies, investigate causes, and collaborate with clients to resolve issues. Ensure the accuracy and integrity of financial data while analyzing customer needs and recommending solutions. The role requires accounting or audit experience, strong analytical and communication skills, attention to detail, knowledge of accounting principles, and proficiency with Microsoft applications and financial software.

Provides underwriting counsel and authorization for commercial real estate title insurance commitments and policies. Applies underwriting standards within delegated authority, advises personnel on real estate settlement services, and develops underwriting guidelines. The role requires analyzing transaction risks, applying real estate law, negotiating solutions, communicating complex or unfavorable information tactfully, and collaborating with internal teams and customers.

Administers employee health, welfare, wellbeing, and paid-time-off programs. Reconciles benefits accounts, vendor bills, enrollment data, and financial activity; analyzes costs, trends, budgets, and variances; supports regulatory filings and compliance; resolves employee and vendor issues; prepares reports and benefits communications; and maintains accurate plan administration under applicable laws.

Designs, develops, tests, and deploys scalable big data platforms, data pipelines, warehouses, and applications. Improves data delivery infrastructure, automates processes, troubleshoots data issues, and enhances reliability, efficiency, and quality. Collaborates with software developers, database architects, analysts, data scientists, and business teams to deliver effective data architectures and solutions.

Owns the strategy, governance, risk management, automation, and operational expansion of the bank’s ACH program. The role monitors performance, coordinates audits and regulatory compliance, leads system implementations and vendor relationships, develops policies and training, manages incidents, and provides recommendations to senior leadership. It requires deep ACH expertise, cross-functional leadership, and experience scaling payment operations in a regulated financial-services environment.

Leads mortgage document and loan transaction processing for assumptions, partial releases, and land transactions. Reviews and prepares loan files, researches exceptions, performs reconciliations, coordinates with internal teams, clients, customers, vendors, and external parties, and recommends process improvements. Serves as a subject matter expert, troubleshoots complex issues, develops procedures and job aids, and helps coordinate team activities.

Processes specialized mortgage servicing transactions, including partial releases, land additions, and easements. Reviews loan, property, title, legal, valuation, and survey documentation; determines eligibility; coordinates investor, insurer, client, title, appraisal, and legal approvals; resolves deficiencies; tracks transactions through completion; maintains records; and escalates complex issues while ensuring regulatory and company compliance.

Leads product vision, strategy, roadmap, market research, requirements, prioritization, pricing, competitive analysis, and customer messaging. Drives product development and launches by coordinating with customers, technology, sales, and cross-functional stakeholders. Defines success metrics, evaluates product performance, guides product evolution, and influences organizational decisions through strong leadership, communication, business acumen, and strategic planning.

Processes high-volume foreclosure orders, performs quality control, reviews title and real property documents, manages data and invoices, prepares reinstatement quotes, and communicates with owners, vendors, and clients. The role also opens and updates foreclosure orders in proprietary systems, monitors email, reviews title reports, and supports administrative foreclosure operations while handling confidential information.

Examines public records and property titles, primarily for residential properties, to establish ownership, chain of title, legal restrictions, and record completeness. Abstracts and analyzes mortgages, liens, judgments, easements, vital records, and property maps; resolves documentation issues; prepares title commitments and accuracy reports; and may provide underwriting interpretation within established guidelines.

Manage simple and complex land acquisition escrow transactions, serving as a neutral liaison among buyers, sellers, and lenders. Establish escrow accounts, process documents, account for and disburse funds, prepare closing statements and legal documents, monitor risks with underwriting, produce status reports, and ensure regulatory compliance while delivering strong customer service.

Analyzes bank payment operations across ACH, wire, and instant-payment rails. Identifies process gaps, inefficiencies, risks, capacity constraints, and trends; develops reporting and dashboards; performs root-cause analysis; documents current and future-state processes; supports requirements, testing, implementation, audits, and operational readiness for payment changes. Partners with Operations, Risk, Compliance, Treasury, Product, Technology, Finance, and Fraud teams to recommend scalable process improvements.

Analyzes and improves Treasury Management processes, products, workflows, customer onboarding, and service delivery. Partners with banking, operations, technology, risk, and client teams to identify inefficiencies, define requirements, support implementations, develop documentation and reporting, conduct testing, and recommend automation and process improvements. Requires commercial banking or Treasury Management knowledge, strong analytical and communication skills, Excel proficiency, and experience with Prelim or workflow automation tools.

Provides underwriting counsel, support, and authorization for real estate title insurance commitments and policies. Underwrites transactions within delegated authority, interprets real estate title and settlement regulations, develops underwriting standards, and guides personnel, agents, and customers. The role also communicates underwriting guidance, resolves complex issues, and requires occasional local travel in New Jersey.

Manage residential real estate escrow transactions from opening to closing: establish escrow accounts, manage and disburse funds, examine title/mortgage documents, prepare legal/closing documents, record filings, and provide status reports while mitigating risk and ensuring compliance with company policy.

Graduate law interns conduct legal research supporting commercial title underwriting decisions, analyze real estate law issues involving title, liens, foreclosure, and authority, review policy forms and underwriting standards, participate in risk analysis discussions, and shadow underwriters on active transactions. The internship provides exposure to title insurance, coverage analysis, legal workflow systems, risk management, professional networking, and mentorship from underwriters and in-house counsel.

Graduate law interns support commercial title underwriting through legal research, analysis of title, lien, foreclosure, and authority issues, and review of policy forms and endorsements. They participate in underwriting discussions, risk analysis sessions, active transaction shadowing, and approval workflows. The role provides exposure to real estate law, title insurance, coverage analysis, underwriting systems, risk management, and corporate legal operations.