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The Role
Lead technical engagement for EMEA New Logo enterprise accounts: discover customer needs, map solutions to Atlassian products, deliver tailored value-based demos, guide technical decisions in sales cycles, capture competitive intelligence, and partner with sales and partners to expand cross-product opportunities.
Summary Generated by Built In
Atlassian is looking for a Presales Solutions Engineer for our EMEA New Logo business who is passionate about leading the technical engagement in complex sales cycles and solving our enterprise customers' hardest business problems.
Interested? Read on!
In This Job, You Will:
About You:
We're looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.
On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. This role covers the EMEA New Logo market and will require proficiency in Italian.
The New Logo market is our hunting motion for high potential greenfield and brownfield accounts, landing initial Atlassian footprints across a wide portfolio of products: prior experience in business development / net new logos or growing very small accounts with large potential is a big plus.
If you're looking to be a cog in the system, this job isn't for you. You've got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.
You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Interested? Read on!
In This Job, You Will:
- Partner with cross-functional account teams and Atlassian partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian platforms and solutions that will get them to where they want to be
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a trusted technical advisor of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
- Lead compelling, tailored value-based demonstrations
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
- Proactively forge strong partnerships with assigned sales counterparts, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
- Understand, track and document feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
About You:
We're looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.
On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. This role covers the EMEA New Logo market and will require proficiency in Italian.
The New Logo market is our hunting motion for high potential greenfield and brownfield accounts, landing initial Atlassian footprints across a wide portfolio of products: prior experience in business development / net new logos or growing very small accounts with large potential is a big plus.
If you're looking to be a cog in the system, this job isn't for you. You've got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.
You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Skills Required
- 5+ years interacting with enterprise customers in a pre-sales capacity
- Proficiency in Italian
- Broad understanding of Atlassian products and platform (Jira, Confluence, Bitbucket, etc.)
- Strong communication and presentation skills to multi-level audiences
- Ability to operate in both business and technical contexts and build executive relationships
- Experience leading tailored value-based demonstrations and guiding customers' technical needs
- Customer-centric mindset and creative problem solving
- Experience in business development / net new logos or growing small accounts
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Generous paid parental leave (26 weeks for birthing parents and 20 weeks for non‑birthing parents) is paired with inclusive family‑formation benefits such as fertility, adoption, and surrogacy support. Caregiving resources, onsite Mother’s Rooms in some locations, and breastmilk shipping for business travel reinforce a family‑friendly approach.
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Retirement Support — A company 401(k) match with immediate vesting, along with retirement planning support and broader financial wellbeing resources, strengthens long‑term security. These offerings complement market‑based cash compensation to round out total rewards.
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Flexible Benefits — The “Team Anywhere” model is backed by a monthly remote‑work allowance, ergonomic resources, and a Flex Wallet that can be applied to a wide range of reimbursable expenses. Learning budgets and paid volunteer time further expand choice and lifestyle flexibility.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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