PRIMARY RESPONSIBILITIES
- Design solution architectures for Baldwin Retail that are scalable, adaptable, and aligned with enterprise architecture principles and IT strategy.
- Translate product requirements into technical designs, working with product owners to understand business processes and identify challenges.
- Design agentic AI and automation solutions where appropriate, including agent orchestration patterns, LLM integration, human-in-the-loop workflows, and tool/API exposure for agent consumption.
- Contribute to design standards, guardrails, and reference patterns used by engineering teams.
- Evaluate third-party products, platforms, and cloud services; develop build-vs-buy recommendations for architecture leadership.
- Review solution designs with engineering teams to surface risks and architectural gaps.
- Partner with Security, Compliance, and Risk to embed information security, Business Continuity, and Disaster Recovery requirements into designs.
- Collaborate with Data Platform teams on data processing patterns, integration strategies, and access boundaries.
- Produce architectural decision records (ADRs), integration specifications, and design documentation.
- Design and integrate cloud solutions across AWS and Azure, ensuring reliability and operational readiness.
- Prototype new solutions, validating component compatibility and establishing reusable patterns.
- Participate in architecture reviews and design sessions to drive alignment on solution choices.
- Ensure solutions follow cloud best practices for reliability, cost efficiency, observability, and performance.
- Assess emerging technologies, including generative and agentic AI, for applicability to the Retail technology roadmap.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
- Strong technical expertise in solution and application architecture, including distributed systems, API design, enterprise integration patterns, and event-driven architectures.
- Solid cloud architecture knowledge across AWS and Azure, including compute, networking, identity, and security controls.
- Working knowledge of AI and automation solution patterns, including LLM integration, retrieval-augmented generation, and agent orchestration frameworks.
- Working understanding of secure design principles and architectural controls for regulated environments (SOX, SOC 2, PCI, PII).
- Ability to translate product requirements into feasible technical solutions and communicate designs to technical and non-technical audiences.
- Strong analytical and problem-solving skills, including root cause identification and evaluation of multiple technical paths under ambiguity.
- Ability to build alignment across product owners and cross-functional engineering teams.
- Familiarity with cloud-native observability, monitoring, scalability design, and performance tuning.
- High degree of ownership and adaptability in a rapidly changing technological and business environment.
QUALIFICATIONS
- A bachelor’s degree is required.
- Ideally, 12 to 18 years of overall experience in software development, design, or solution architecture fields, with a strong background in business and technical solution delivery.
- Demonstrated application development experience, having developed at least one application from scratch across the full development lifecycle.
- Experience designing scalable, secure, highly available systems on AWS and/or Azure.
- Strong written and verbal communication skills, including clear technical documentation.
PREFERRED QUALIFICATIONS
- Hands-on experience designing or delivering agentic AI or intelligent automation solutions in a production environment.
- Experience with Salesforce platform architecture, integration, or solution design.
- Familiarity with Applied Epic or comparable insurance agency management systems.
- Background in insurance or financial services, or equivalent experience in a regulated industry.
- Experience with workflow orchestration and automation platforms.
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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
Skills Required
- Bachelor's degree
- Strong technical expertise in solution and application architecture, distributed systems, API design, integration patterns, and event-driven architectures
- Working knowledge of AWS and Azure cloud architecture including compute, networking, identity, and security controls
- Working knowledge of AI and automation solution patterns, including LLM integration and RAG
- Working understanding of secure design principles and architectural controls for regulated environments (SOX, SOC 2, PCI, PII)
- Demonstrated application development experience; developed at least one application across full lifecycle
- Experience designing scalable, secure, highly available systems on AWS and/or Azure
- Strong written and verbal communication skills and ability to produce clear technical documentation
- Ability to translate product requirements into feasible technical solutions and communicate with technical and non-technical audiences
- Familiarity with cloud-native observability, monitoring, scalability design, and performance tuning
- High degree of ownership and adaptability in rapidly changing environments
- Ideally 12 to 18 years of overall experience in software development, design, or solution architecture
- Hands-on experience designing or delivering agentic AI or intelligent automation solutions in production
- Experience with Salesforce platform architecture, integration, or solution design
- Familiarity with Applied Epic or comparable insurance agency management systems
- Background in insurance or financial services, or equivalent regulated-industry experience
- Experience with workflow orchestration and automation platforms
The Baldwin Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Baldwin Group and has not been reviewed or approved by The Baldwin Group.
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Healthcare Strength — Health coverage includes flexible medical options, 24/7 telemedicine, mental health support, company‑paid life and disability, plus dental and vision. Feedback suggests these comprehensive offerings contribute meaningfully to total rewards.
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Leave & Time Off Breadth — Time‑off programs span parental leave, paid holidays, paid sick days, and flexible PTO, with some teams citing unlimited PTO. Feedback suggests flexible PTO depth is a valued element of the package.
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Equity Value & Accessibility — Equity grants are provided to all new hires. Feedback suggests broad‑based equity can enhance perceived fairness and long‑term value.
The Baldwin Group Insights
What We Do
BRP is now The Baldwin Group! We’ve updated our name to reflect our unified group of talented teams across the country. The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country. In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients. At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we Protect the Possible℠.
