Enterprise Sales Engineer

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Hiring Remotely in Canada
Remote
Artificial Intelligence • Cloud • Edtech • HR Tech • Sales • Software
360Learning is the learning platform that combines collaborative tools with the power of an LMS.
The Role
As a Sales Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities.

This role will be foundational to 360learning business expansion in North America. As a Sales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Within 1 month, you will:

  • Become an expert of 360Learning ways of working through our onboarding process on Convexity
  • Meet the global team through virtual coffee meets
  • Master our value proposition after shadowing meetings with AEs and training with your coach
  • Become a product expert 
  • Be able to support our Product team with great insights and feedback thanks to detailed product training
  • Have defined your first OKRs

Within 3 months, you will:

  • Understand, master, and become a pro at describing our product to prospects
  • Collaborate with the sales teams to understand customer requirements and provide sales support
  • Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally 
  • Configure demo environments to meet presentation needs
  • Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)

Within 6 months, you will:

  • Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
  • Be identified as a prime expert by our Account Executives to support them in any prospective context
  • Share your expertise with other 360Learners

Within 12 months, you will:

  • Contribute in making the Sales Engineer department grow by identifying best practices, designing new processes and creating new contribution for the team
  • Work alongside sales team members at every step of the sales process
  • Help shape the Sales Engineer team by assisting in recruitment efforts 

The Skill Set

  • Bachelor's degree in a related field (preferred)
  • 3+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant role
  • Previous experiences in a SaaS B2B company (LMS experiences will be a plus)
  • Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRISA “can do” attitude, which means you look at obstacles as opportunities of making 360learning succeed
  • Open to travel for conferences and on-sites
  • Strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle
  • Love the intersection of technology, business, and learning
  • Understanding of HTML, CSS, and Javascript 
  • Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset
  • Enthusiasm for our working environment, explained here:  https://bit.ly/Convexity_360L 

What We Offer

  • Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈
  • Benefits/Perks: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
  • Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
  • Corporate Social Responsibility: Review our CSR Charter:360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
  • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes: https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

What the Team is Saying

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The Company
HQ: Paris
400 Employees
Year Founded: 2013

What We Do

Performance-driven learning & development teams achieve business impact with 360Learning. L&D teams leverage AI and collaborative learning to pinpoint skills gaps, capture knowledge from experts, and deliver it to learners when needed most. 360Learning’s learning platform is equipped with powerful LMS automation, collaborative learning Academies, tools to create a top-notch learner experience, and an AI-powered Skills ontology to activate skills-based learning. Employees upskill, customers learn, and partners are trained—all from one place.

360Learning partners with 2,500+ companies to deliver impactful learning. Founded in 2013, the company has raised $240 million and built a team of 400+ across New York, Paris, London, and Germany. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective community to foster knowledge sharing and relationship building.

Why Work With Us

We are powered through our culture called Convexity (more info here: http://bit.ly/Convexity_360L). We focus a lot on making an impact, but also maintaining "Your Life, Your Way", where we believe you can be successful anywhere. We are strong-believers in documenting our process, sharing continuous feedback and having low authority.

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About our Teams

360Learning Offices

Remote Workspace

Employees work remotely.

360Learning is a remote-first employer. We have entities in France, the UK, Germany, Spain, the US, and Canada. We also offer a monthly allowance for our remote employees to create a productive workspace at home, or to rent a co-working space.

Typical time on-site: None
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