Enterprise Sales Engineer II, Spectrum Business

Posted Yesterday
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Livonia, MI, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Designs and presents advanced voice and data network solutions for mid-market business customers. Assesses customer requirements, develops network topologies and technical proposals, supports pricing and financial approval, collaborates with engineering and operations, and assists installation and project management teams. The role also trains sales personnel, conducts site surveys, supports complex technical projects, and stays current on telecommunications products and emerging technologies. Travel is required.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? As a Mid Market Sales Engineer II at Spectrum, you will evaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum's continued growth and innovation.
How You Will Make an Impact
  • Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
  • Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
  • Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
  • Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
  • Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
  • Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
  • Present technical proposals on Spectrum Business products and services, guiding customers through integration and implementation
  • Serve as a liaison between customers, sales teams and internal departments, conducting site surveys for successful installations
  • Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams, written materials, handling questions during installation and turn-up related to solution design and equipment operation
  • Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
  • Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies

Working Conditions
  • Office environment
  • Travel Required

What You Will Bring to Spectrum
Required Qualifications
Education
  • High school diploma or equivalent from an accredited organization (GED)

Skills
  • Read, write, speak and understand English
  • Work closely with sales executives and proven knowledge of the sales cycle
  • Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
  • Sales skills in presentation and proposal design
  • Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
  • Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
  • Consultative approach with strong knowledge of converged multimedia applications
  • Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
  • Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
  • Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
  • Valid driver's license, satisfactory driving record and auto insurance coverage

Preferred Qualifications
Education
  • Bachelor's degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

Experience
  • 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills
  • CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

#LI-MD2
SEN215 2026-83442 SEN215 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • High school diploma or GED from an accredited organization
  • Ability to read, write, speak, and understand English
  • Ability to work closely with sales executives and knowledge of the sales cycle
  • Knowledge of Metro Ethernet technologies, LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs, and data security methods
  • Sales skills in presentation and proposal design
  • Understanding of TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM, and related networking technologies
  • Familiarity with routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU, and CPE
  • Knowledge of converged multimedia applications and a consultative approach
  • Experience with voice networking, VoIP, signaling protocols, PBX, BGP, IS-IS, OSPF, and RIP
  • Understanding of business drivers, industry trends, and regulatory shifts in targeted vertical markets
  • Proficiency with MS Visio, Word, Excel, PowerPoint, and MS Project
  • Valid driver's license, satisfactory driving record, and auto insurance coverage
  • Bachelor's degree in IT or telecommunications engineering technology, or equivalent training and experience
  • 5+ years of sales engineering and networking experience in the telecom or service provider industry
  • CCNA, CCDA, CCNP, or CCDP certification
  • MEF-CECP certification

What the Team is Saying

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Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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