Be an Early Applicant
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Coordinates field research projects from intake through delivery, tracking timelines, deliverables, and stakeholder communications. Maintains research repositories, knowledge-management systems, field research panels, and insight-sharing processes. Uses AI, Power BI, Qualtrics, and Jira to improve discoverability, workflow efficiency, and research operations. Partners cross-functionally on custom and community research, process improvements, and connecting findings across studies to support strategic, insight-led decisions.
Summary Generated by Built In
About The Job
THIS ROLE WILL BE BASED IN MILWAUKEE, WI.
As an Enterprise Insights Specialist - Field Research, you will help transform field insights into actionable intelligence that drives profitable growth and strategic decision-making. This role combines research operations, project management, knowledge management, and cross-functional collaboration to ensure insights are accessible, actionable, and effectively leveraged across the organization.
You will support a portfolio of field research initiatives, partnering closely with stakeholders across the business to aid in executing custom and community research, maintaining research operations, and help to ensure projects are delivered efficiently and effectively. This is an excellent opportunity for a highly organized, self-motivated professional who enjoys bringing structure to complex initiatives while helping teams make smarter insight-led decisions.
In this role you will leverage various tools and platforms including AI to enhance insight discoverability, preventing redundant work and driving efficiencies across the Field team. You will work closely with the research library specialist and manage any other organizational knowledge sources ensuring teams can easily find, connect, and apply existing insights to business challenges.
In addition, you will collaborate across functions to maintain and enhance our field panel, improve operational processes, and identify opportunities to increase efficiency and effectiveness across the Field and Enterprise Insights team. You will help the team work with data and tracking through our PowerBI, Qualtrics, and Jira platforms.
What You'll Do
Skills You Have:
Compensation Range:
Pay Range - Start:
$70,320.00
Pay Range - End:
$105,480.00
Geographic Specific Pay Structure:
Structure 110:
$77,360.00 USD - $116,040.00 USD
Structure 115:
$80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
THIS ROLE WILL BE BASED IN MILWAUKEE, WI.
As an Enterprise Insights Specialist - Field Research, you will help transform field insights into actionable intelligence that drives profitable growth and strategic decision-making. This role combines research operations, project management, knowledge management, and cross-functional collaboration to ensure insights are accessible, actionable, and effectively leveraged across the organization.
You will support a portfolio of field research initiatives, partnering closely with stakeholders across the business to aid in executing custom and community research, maintaining research operations, and help to ensure projects are delivered efficiently and effectively. This is an excellent opportunity for a highly organized, self-motivated professional who enjoys bringing structure to complex initiatives while helping teams make smarter insight-led decisions.
In this role you will leverage various tools and platforms including AI to enhance insight discoverability, preventing redundant work and driving efficiencies across the Field team. You will work closely with the research library specialist and manage any other organizational knowledge sources ensuring teams can easily find, connect, and apply existing insights to business challenges.
In addition, you will collaborate across functions to maintain and enhance our field panel, improve operational processes, and identify opportunities to increase efficiency and effectiveness across the Field and Enterprise Insights team. You will help the team work with data and tracking through our PowerBI, Qualtrics, and Jira platforms.
What You'll Do
- Help track and coordinate field research projects from intake through delivery.
- Track research initiatives, timelines, deliverables, and stakeholder communications.
- Maintain and enhance research repositories, knowledge management systems, and insight-sharing processes.
- Leverage AI and other technology solutions to improve insight discoverability and operational efficiency.
- Partner with cross-functional stakeholders to support research planning, execution, and implementation.
- Maintain field research panels, ensuring quality and accuracy.
- Identify and implement process improvements that streamline workflows and enhance team effectiveness.
- Help connect research findings across studies to create a broader understanding of field needs, behaviors, and opportunities.
Skills You Have:
- Minimum of 2-3 years' experience/knowledge desired in consumer insights, research & project management.
- Direct to consumer (B2C) and direct to advisors (B2B) category experience preferred.
- Working knowledge of Qualtrics and PowerBI.
- Exposure and experience to custom research methodologies such as concept testing, communications evaluation and syndicated data collection/research.
- Expertise using MS Office tools such as Excel, Word and syndicated tools for project tracking.
- Strong technical market research skills that include; quantitative, qualitative, primary, and secondary.
- Degree in business, marketing, social sciences, statistics or related field.
- Strong organizational and knowledge management skills
- Strong business acumen.
- Financial Services Experience Not Required; but must have, or acquire soon after, intimate knowledge of NM field, markets, clients and products.
- Able to be both strategic and tactical, with strong analytical, problem solving and conceptual skills. Ability to unite key colleagues and cross-functional partners by gaining trust through demonstrating business expertise.
- Acts in the best interest of the field / consumer / clients and the company.
Compensation Range:
Pay Range - Start:
$70,320.00
Pay Range - End:
$105,480.00
Geographic Specific Pay Structure:
Structure 110:
$77,360.00 USD - $116,040.00 USD
Structure 115:
$80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Skills Required
- 2-3 years of experience or knowledge in consumer insights, research, and project management
- Working knowledge of Qualtrics and Power BI
- Experience with custom research methodologies, including concept testing, communications evaluation, and syndicated data collection or research
- Expertise using Microsoft Office tools, including Excel and Word, and syndicated tools for project tracking
- Strong quantitative, qualitative, primary, and secondary market research skills
- Bachelor's degree in business, marketing, social sciences, statistics, or a related field
- Strong organizational and knowledge-management skills
- Strong business acumen
- Strategic and tactical capabilities, with strong analytical, problem-solving, and conceptual skills
- Ability to build trust and unite colleagues and cross-functional partners through business expertise
- Direct-to-consumer B2C and direct-to-advisor B2B category experience
What the Team is Saying
Chris
Regional Financial Consultant
Chester
Senior Cybersecurity Engineer
Northwestern Mutual Compensation & Benefits Highlights
-
Retirement Support — Retirement programs feature both a 401(k) and a company‑funded cash balance plan, with materials noting age+service‑based credits and periods when additional employer funding is directed to the pension‑style plan. Vesting timelines are specified for each plan, signaling a long‑term, security‑oriented design.
-
Healthcare Strength — Health coverage spans medical, dental, and vision with Lyra mental‑health support, on‑site Mutual Health Centers in select locations, virtual care options, and fitness reimbursement or on‑site gyms. This breadth positions core health benefits as comprehensive for eligible corporate employees.
-
Parental & Family Support — Programs include paid parental leave, caregiving leave, and family‑building supports such as fertility, adoption, and surrogacy assistance. These offerings extend beyond baseline benefits to cover key life stages for families.
Northwestern Mutual Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
Gallery
.jpg)
.jpg)
.jpg)
.jpg)
Northwestern Mutual Teams
Northwestern Mutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
Typical time on-site:
Flexible
