Investment Sales Support Senior Specialist

Posted Yesterday
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Milwaukee, WI, USA
Hybrid
70K-121K Annually
Senior level
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Supports field advisors through inbound consultations, financial planning guidance, investment and annuity product education, competitor analysis, and complex case resolution. Advises on taxes, retirement, investments, regulations, product suitability, and client goals. Acts as a subject matter expert, contributes to training and coaching, collaborates cross-functionally, and supports sales-process improvements. Requires financial services experience, investment knowledge, consulting ability, and FINRA registration credentials.
Summary Generated by Built In
Summary:The Sales Support Investment Senior Specialist plays a pivotal role as a sales coach for field advisors and educates on case consultations while continuing to develop expertise. The role supports all aspects of a sale, from proper financial planning to appropriate product selection, while considering the prospect's circumstances, current owned products, IRS Code and Treasury Regulations, product features and limitations, and product competition. Focus Areas: This role provides expertise spanning Annuity Products, and potentially Brokerage Products and Advisory Products, with guidance on financial planning areas across qualified and non-qualified markets.
Primary Duties & Responsibilities:
  • Enhance advisor engagement by delivering annuity and investment product education and training within financial planning concepts through inbound phone consultations.
  • Advise financial representatives on taxes, retirement planning, investments, and educational planning aligned with clients' financial goals.
  • Conduct analysis of prospect statements and competitors' products, providing guidance and expertise.
  • Serves as a Subject Matter Expert in one product line while maintaining proficiency in another and broad cross-training across multiple product and business topics.
  • Independently resolves approximately 80% of complex cases while developing the knowledge, skills, and competencies required to serve as a Trainer, including supporting team learning, coaching, and knowledge-sharing initiatives.
  • Provide consultative support to the field on topics and scenarios, proposing effective, needs-based solutions.
  • Begin developing the ability to weave technical issues together involving IRS Code, proper financial planning, product features and limitations, competitors' products, practice management, and operations.
  • Identify and bring forward ways to collaborate across departments and divisions to align with team goals and contribute to impactful projects.
  • Contribute to feedback loops throughout the sales process and product line to drive advisor engagement.
  • Stay current on products, enhancements, competition, regulatory policy changes, and financial planning best practices.

Qualifications:
  • Bachelor's degree in business, finance, marketing, or related field desired.
  • Minimum of 2 years' experience in a financial services environment with an understanding of financial services, products, and financial planning. Previous experience as a Northwestern Mutual financial representative is a plus.
  • FINRA Series 7 required, or ability to obtain within three months of hire.Consulting abilities focused on presenting and educating on financial products and planning concepts.
  • Understanding of some relevant regulatory policies that govern the financial sector.
  • Knowledge of investments and financial planning.
  • Ability to deliver clear financial concepts and sales opportunities.
  • Demonstrated ability to be a team player and effectively persuade others.

Skills You Have
  • Sales Cycle Acumen: Advanced understanding of the insurance and investment product sales cycle and the technology that supports advisor and client experiences
  • Competitive Benchmarking: Experience comparing products and processes with competitors and best-in-class organizations
  • Customer Support: Advanced ability to address customer and field needs, resolve problems, and apply customer insights
  • Field Advocacy: Ability to represent field perspectives and support the adoption of products, processes, and technology
  • Investment Products: Knowledge of investment products, financial markets, and relevant regulations
  • Consulting: Ability to gather requirements, understand stakeholder needs, and collaborate on practical solutions
  • Cross-Functional Partnering and Planning: Ability to coordinate across teams and areas of expertise to achieve shared goals

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 7 - FINRA, SIE - FINRA
Compensation Range:
Pay Range - Start:
$70,320.00
Pay Range - End:
$105,480.00
Geographic Specific Pay Structure:
Structure 110:
$77,360.00 USD - $116,040.00 USD
Structure 115:
$80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Competitive Benchmarking (NM), Customer, Market & Ecosystem Knowledge (NM), Learning Agility & Critical Thinking (NM), Customer Support (NM), Cross Functional Partnering & Planning (NM), Financial Acumen (NM), Investment Products (NM), Customer Centricity (NM), Interpersonal Savvy (NM), Field Advocacy (NM), Facilitation (NM), Training, Educating & Awareness (NM), Financial Case Consultation & Resolution (NM), Prioritization (NM), Sales Cycle Acumen (NM), Analytical Thinking (NM), Customer Segmentation (NM), Financial Planning (NM), Attention to Detail (NM), Capital Markets Ecosystem (NM), Financial Securities (NM), Adaptive Communication (NM), Consulting (NM)
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Skills Required

  • Minimum of 2 years of experience in a financial services environment
  • Understanding of financial services, investment products, and financial planning
  • FINRA Series 7 license, or ability to obtain it within three months of hire
  • Understanding of relevant financial-sector regulatory policies
  • Ability to present and educate on financial products and planning concepts
  • Ability to deliver clear financial concepts and identify sales opportunities
  • Ability to work collaboratively and persuade others effectively
  • Bachelor's degree in business, finance, marketing, or a related field
  • Previous experience as a Northwestern Mutual financial representative
  • SIE FINRA qualification

What the Team is Saying

Chris
Chester

Northwestern Mutual Compensation & Benefits Highlights

  • Retirement Support — Retirement benefits are highlighted by both a 401(k) and a cash-balance pension plan, a notable combination compared with employers that offer only a 401(k). Feedback suggests this is a standout element of the corporate package.
  • Healthcare Strength — Health coverage includes medical, dental, vision, mental-health support via Lyra, and fitness resources, with mentions of multiple plan options and reasonable costs for some. Feedback suggests these offerings are broadly viewed as solid even as individual experiences vary.
  • Parental & Family Support — Family benefits span paid parental leave (noted as about 12 weeks), caregiver leave, and fertility, adoption, and surrogacy assistance. Feedback suggests these programs contribute meaningfully to the breadth of the benefits package.

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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