Enterprise Account Representative 1, Spectrum Business

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Coppell, TX, USA
In-Office
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role

Do you want to build relationships with new and existing enterprise clients through exciting and engaging sales calls? You can do that. Ready to use telesales expertise to outline beneficial combinations of fiber-based networking and managed services? As an Enterprise Account Representative at Spectrum Business, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
After completing our award-winning training, you partner with clients across multiple industries over the telephone proactively pursuing new accounts while supporting existing ones. You respond to inbound calls promptly and develop tailored product solutions that resolve complex business needs. You collaborate with teams in person and digitally within an office environment.
WHAT OUR ENTERPRISE ACCOUNT REPS ENJOY MOST

  • Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Consult with established and prospective clients over the phone to develop product solutions.
  • Cultivate opportunities for upselling, incremental sales and cross-selling to increase sales.
  • Respond to inbound call volume promptly in alignment with call handling metrics to ensure client satisfaction.
  • Qualify leads by submitting an ROI analysis.
  • Encourage client retention through coordinated efforts with multiple internal teams.


WHAT YOU'LL BRING TO Spectrum Business
Required Qualifications

  • Experience: Sales experience working with clients.
  • Education: High school diploma or equivalent.
  • Technical Skills: Proficient with Microsoft Office.
  • Skills: Quick learner that can confidently provide product solutions and driven by daily, weekly and monthly goals; English communication skills.
  • Abilities: Positive, upbeat and collaborative team member; Dead-line driven with the ability to prioritize and organize projects.


Preferred Qualifications

  • One or more years of sales experience working with clients.
  • Bachelor's degree in a related field.
  • Call center experience in a commission-based sales role.


Spectrum Business CONNECTS YOU TO MORE

  • Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
  • Learning Culture: Company support in obtaining technical certifications.
  • Dynamic Growth: Paid training and clearly defined paths to advance within the company.
  • Total Rewards:


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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support Retirement funding is highlighted by a dollar‑for‑dollar 401(k) match up to 6% of pay plus an additional 3% company contribution for most employees. Feedback suggests this effectively delivers up to 9% in company contributions when employees contribute at least 6%.
  • Healthcare Strength Health coverage includes multiple national medical options (plus Kaiser in some areas), dental/vision, EAP counseling, and up to $1,500 in employer funding to a health account for certain plans. The company states it has absorbed premium increases for medical, dental, and vision for 12 consecutive years.
  • Wellbeing & Lifestyle Benefits Education at no cost via Guild covers selected associate, bachelor’s, certificate and bootcamp programs, with up to $10,000/year for certain graduate or out‑of‑catalog programs. Connectivity perks include free and discounted Spectrum services and deep Spectrum Mobile discounts for eligible lines.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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