Engineering Operations Manager

Posted 2 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Lead site operational cadence and cross-functional coordination for Ericsson's Bangalore R&D site. Manage governance, budgets, capability development, supplier relationships, and communications. Identify and resolve risks and blockers, align local teams with global stakeholders, and support ramp-up activities and employee engagement initiatives while handling ad hoc operational needs.
Summary Generated by Built In
Join our Team
About this opportunity:
We are looking for a Silicon India Operations Manager to serve as the hub of execution-driving operational discipline, cross-functional coordination, and reliable delivery while helping leaders achieve business objectives. Our Silicon R&D center in Bangalore was established last year, and with the team growing rapidly, this role offers a unique opportunity to help shape site operations.
Working culture: Ericsson has a collaborative and inclusive culture that values diversity and innovation. Immerse yourself in an environment that champions innovation and critical thinking.
Work-Life Balance: We are committed to supporting the well-being of our team members by fostering a balanced work-life environment that empowers you to thrive professionally without compromising your personal life.
An international work environment: As a global organization, Ericsson offers abundant opportunities for professional growth and career development.
You will do:
  • Lead the site's operational cadence, including reviews, dashboards, and execution tracking, to ensure delivery against key priorities.
  • Own capability and competence management for the site.
  • Coordinate execution across HR, Engineering, Facilities, Finance, and external partners to ensure smooth site operations.
  • Identify cross-functional gaps, risks, and blockers, and drive timely resolution with accountable leaders.
  • Strengthen and maintain governance processes, documentation, and compliance with corporate policies.
  • Partner with Finance on budgets, expenses, and forecasts to improve visibility and spending discipline.
  • Lead Silicon India initiatives, such as Return to Office and employee engagement, that strengthen collaboration and culture.
  • Align Bangalore teams with global stakeholders and drive accountability for decisions and actions.
  • Manage local external workforce suppliers.
  • Support communications by preparing presentations, newsletters, website content, and related materials.
  • While many responsibilities can be planned, the role also requires flexibility to handle ad hoc needs. Above all, you will support R&D line management in ramping up the new site, including taking on related tasks as needed.

You will bring:
  • 8+ years of experience in operations and/or program management.
  • Demonstrated ability to drive execution across cross-functional teams without direct authority, supported by strong stakeholder management and influencing skills.
  • Experience working in global organizations with diverse stakeholders.
  • Excellent communication and interpersonal skills, with a positive, can-do attitude.
  • Strong organizational, planning, and prioritization skills, with the ability to balance structured responsibilities and ad hoc demands.
  • A strong sense of ownership, responsibility, and initiative.
  • Working knowledge of Indian compliance requirements, labor laws, and business operations.
  • Independent, self-motivated, and well organized, with strong analytical skills and close attention to detail.
  • Ability to work effectively in ambiguity and bring clarity to complex situations.
  • Advanced proficiency in Microsoft 365; familiarity with AI tools and Power BI is a plus.
  • Fluent in written and spoken English.
  • Bachelor's degree or equivalent qualification.
  • Experience in ASIC, telecom, or technology engineering site operations is an advantage.

"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 785627

Skills Required

  • 8+ years of experience in operations and/or program management
  • Demonstrated ability to drive execution across cross-functional teams without direct authority
  • Experience working in global organizations with diverse stakeholders
  • Working knowledge of Indian compliance requirements and labor laws
  • Advanced proficiency in Microsoft 365
  • Excellent communication and interpersonal skills; fluent in written and spoken English
  • Strong organizational, planning, prioritization, analytical skills, and attention to detail
  • Ability to work effectively in ambiguity and bring clarity to complex situations
  • Bachelor's degree or equivalent qualification
  • Familiarity with AI tools
  • Familiarity with Power BI
  • Experience in ASIC, telecom, or technology engineering site operations

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
  • Retirement Support 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
  • Leave & Time Off Breadth Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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