As an Engineering Manager, you manage 1-2 teams, demonstrating strong domain ownership over product features, frameworks, and timely delivery. Leveraging expert knowledge in the Auth/Identity field, you guide teams through undefined issues, shape tactical change management, and ensure the 24/7 health of services.
What you’ll be doing:
Safely deliver modern identity features by enforcing a "secure-by-default" culture with strict testing and progressive rollouts.
Act as a proactive systems-planner, bridging high-level vision and tactical alignment by negotiating complex downstream dependencies (network, database, devices) far ahead of development cycles.
Steer the architectural roadmap to transition components into scalable, cloud-native frameworks and drive scalability initiative to handle queue spikes, database at scale, and data-residency requirements.
Evolve core directory protocols (LDAP/RADIUS) to handle increasing enterprise traffic spikes by transitioning existing systems into highly scalable, self-healing cloud architectures.
Key Responsibilities:
Manage 1-2 teams of experienced professionals, exercising responsibility for staffing, budgets, and consistently delivering medium-term outcomes on predictable timelines.
Integrate with teams to earn technical respect, establish psychological safety, provide real-time coaching for career growth, and aggressively resolve priority conflicts to keep teams unblocked.
Establish deep operational oversight with rigorous, non-negotiable release protocols.
Build collaborative stakeholder relationships and execute tactical change management strategies with urgency to remove barriers and solve complex problems.
Act as a hands-on expert for auth services, directing via raw metrics and maintaining transparent cross-functional communication.
Integrate automated AI workflows for routine tasks to free up engineering bandwidth.
Champion Spec-Driven Development governance where engineers use robust specs and AI code-assistants (Cursor/Copilot), while retaining strict accountability for test coverage and code quality.
Provide clarity by articulating how the team's work fits into wider departmental goals to ensure crystal clear direction.
We’re looking for:
12+ years of software engineering experience, including 8+ years as an Individual Contributor (scaling to Staff Engineer or Tech Lead) and 4+ years in direct Engineering Management.
Domain expertise in Identity & Access Management (IAM), authentication protocols, and related platform architecture.
Demonstrated ability to apply sound technical judgment to navigate ambiguity, resolve complex problems, and drive decisive courses of action in high-stakes environments.
Preferred Qualifications:
- University Degree or equivalent experience.
Skills Required
- 12+ years of software engineering experience
- 8+ years as an individual contributor, scaling to Staff Engineer or Tech Lead
- 4+ years of direct Engineering Management experience
- Expertise in Identity and Access Management, authentication protocols, and platform architecture
- Ability to navigate ambiguity, resolve complex problems, and make decisive technical judgments in high-stakes environments
- University degree or equivalent experience
- Located in and authorized to work in India
- Fluent written and spoken English
- Availability to participate in assigned on-call shifts
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Day-one medical, dental, and vision in the U.S., with HSA options and employer contributions, are complemented by no-cost EAP support and mental-health coverage. Expanded medical travel coverage is also highlighted when in-network care is not available nearby.
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Retirement Support — A U.S. 401(k) with employer matching (50% up to 6% per Built In) anchors the retirement offering. Access to a personal financial consultant at no cost provides additional planning support.
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Leave & Time Off Breadth — Flexible/unlimited PTO is emphasized alongside paid sick days, paid holidays, and wellness days. Parental and family medical leave are also highlighted.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
