What You'll Be Doing:
Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity.
Core Objectives:
- Design and deploy AI outbound workflows that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration.
- Move beyond isolated AI experiments by building repeatable, production-ready workflows that integrate across Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools.
- Reduce manual BDR work through automation while increasing outbound quality, targeting precision, personalization, and activity scalability.
- Support the evolution of JumpCloud’s outbound programs through AI targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration.
- Rapidly prototype, deploy, measure, and improve GTM workflows with a strong bias toward execution and measurable business impact.
Operationalize AI at Scale
Improve Outbound Efficiency
Accelerate Pipeline Generation
Ship Fast and Iterate
We're Looking For:
A highly technical GTM operator who enjoys building systems, automations, and workflows that solve real revenue problems. This person thrives in fast-moving environments, is comfortable working across both strategy and execution, and prefers shipping solutions over discussing hypotheticals.
Success in this role is measured by deployed workflows and operational improvements that increase outbound efficiency, pipeline generation, or seller productivity.
Required Qualifications:
Hands-on experience working within modern GTM systems including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms.
Experience building and maintaining workflows across tools such as Clay, Openprise, Zapier, Replit, or similar orchestration platforms.
Strong understanding of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management.
In-depth understanding of how MCPs work and demonstrated experience applying best practices for MCP utilization and efficiency.
Practical experience applying AI and automation to GTM workflows beyond experimentation.
Experience working with LLMs (preferably Claude Cowork & Code), prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems.
Familiarity with APIs, automation logic, webhooks, and lightweight scripting to connect systems and automate processes.
Understanding of concepts such as agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks is a plus.
Proven ability to independently build and operationalize workflows from idea → deployment → iteration.
Comfortable using no-code, low-code, and lightweight coding approaches to deliver solutions quickly.
Strong troubleshooting mindset with the ability to identify bottlenecks and improve workflow reliability at scale.
Ability to partner effectively with Marketing, Sales, RevOps, and Data teams to align priorities and execute quickly.
Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.
Highly self-directed and execution-oriented with a strong bias toward action.
Comfortable operating in ambiguity and iterating quickly as priorities evolve.
Motivated by solving operational problems and building systems that create measurable business impact.
GTM Systems & Operations
AI & Automation
Builder Mentality
Cross-Functional Collaboration
Operating Style
Skills Required
- Hands-on experience with Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms
- Experience building and maintaining workflows with Clay, Openprise, Zapier, Replit, or similar orchestration platforms
- Strong understanding of outbound operations, lead and account flows, enrichment strategies, segmentation, and GTM data management
- In-depth understanding of MCPs and experience applying MCP utilization and efficiency best practices
- Practical experience applying AI and automation to GTM workflows beyond experimentation
- Experience with LLMs, prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems
- Familiarity with APIs, automation logic, webhooks, and lightweight scripting
- Ability to independently build and operationalize workflows from idea through deployment and iteration
- Experience using no-code, low-code, and lightweight coding approaches
- Strong troubleshooting skills and ability to improve workflow reliability at scale
- Ability to collaborate with Marketing, Sales, RevOps, and Data teams
- Strong written and verbal English communication skills
- Must be located in and authorized to work in India
- Experience with agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Day-one medical, dental, and vision in the U.S., with HSA options and employer contributions, are complemented by no-cost EAP support and mental-health coverage. Expanded medical travel coverage is also highlighted when in-network care is not available nearby.
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Retirement Support — A U.S. 401(k) with employer matching (50% up to 6% per Built In) anchors the retirement offering. Access to a personal financial consultant at no cost provides additional planning support.
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Leave & Time Off Breadth — Flexible/unlimited PTO is emphasized alongside paid sick days, paid holidays, and wellness days. Parental and family medical leave are also highlighted.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
