This opportunity requires that you work a specific shift as this is a region specific role.
What You'll Be Doing:
Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity.
Core Objectives:
- Design and deploy AI outbound workflows that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration.
- Move beyond isolated AI experiments by building repeatable, production-ready workflows that integrate across Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools.
- Reduce manual BDR work through automation while increasing outbound quality, targeting precision, personalization, and activity scalability.
- Support the evolution of JumpCloud’s outbound programs through AI targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration.
- Rapidly prototype, deploy, measure, and improve GTM workflows with a strong bias toward execution and measurable business impact.
Operationalize AI at Scale
Improve Outbound Efficiency
Accelerate Pipeline Generation
Ship Fast and Iterate
We're Looking For:
A highly technical GTM operator who enjoys building systems, automations, and workflows that solve real revenue problems. This person thrives in fast-moving environments, is comfortable working across both strategy and execution, and prefers shipping solutions over discussing hypotheticals.
Success in this role is measured by deployed workflows and operational improvements that increase outbound efficiency, pipeline generation, or seller productivity.
Required Qualifications:
Hands-on experience working within modern GTM systems including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms.
Experience building and maintaining workflows across tools such as Clay, Openprise, Zapier, Replit, or similar orchestration platforms.
Strong understanding of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management.
In-depth understanding of how MCPs work and demonstrated experience applying best practices for MCP utilization and efficiency.
Practical experience applying AI and automation to GTM workflows beyond experimentation.
Experience working with LLMs (preferably Claude Cowork & Code), prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems.
Familiarity with APIs, automation logic, webhooks, and lightweight scripting to connect systems and automate processes.
Understanding of concepts such as agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks is a plus.
Proven ability to independently build and operationalize workflows from idea → deployment → iteration.
Comfortable using no-code, low-code, and lightweight coding approaches to deliver solutions quickly.
Strong troubleshooting mindset with the ability to identify bottlenecks and improve workflow reliability at scale.
Ability to partner effectively with Marketing, Sales, RevOps, and Data teams to align priorities and execute quickly.
Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.
Highly self-directed and execution-oriented with a strong bias toward action.
Comfortable operating in ambiguity and iterating quickly as priorities evolve.
Motivated by solving operational problems and building systems that create measurable business impact.
GTM Systems & Operations
AI & Automation
Builder Mentality
Cross-Functional Collaboration
Operating Style
Shift Availability:
- This role will align with an EMEA shift schedule, roughy 1:00pm - 10:00 pm IST
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud®?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
#LI-Remote #BI-Remote
Skills Required
- Hands-on experience with Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms
- Experience building and maintaining workflows with Clay, Openprise, Zapier, Replit, or similar orchestration platforms
- Strong understanding of outbound operations, lead and account flows, enrichment strategies, segmentation, and GTM data management
- In-depth understanding of MCPs and experience applying MCP utilization and efficiency best practices
- Practical experience applying AI and automation to GTM workflows beyond experimentation
- Experience with LLMs, prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems
- Familiarity with APIs, automation logic, webhooks, and lightweight scripting
- Ability to independently build and operationalize workflows from idea through deployment and iteration
- Experience using no-code, low-code, and lightweight coding approaches
- Strong troubleshooting skills and ability to improve workflow reliability at scale
- Ability to collaborate with Marketing, Sales, RevOps, and Data teams
- Strong written and verbal English communication skills
- Must be located in and authorized to work in India
- Experience with agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Multiple medical plan options (including an HSA with employer contribution) plus dental, vision, EAP, disability, and life insurance are explicitly offered. Feedback suggests the overall healthcare package is a core strength.
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Retirement Support — A 401(k) with company match is clearly provided and repeatedly highlighted in company materials and employee commentary. Feedback suggests retirement benefits contribute meaningfully to total rewards.
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Leave & Time Off Breadth — Flexible/unlimited PTO, paid sick leave, and parental leave are standard, and feedback suggests the time‑off policy is genuinely usable and encouraged. This breadth of leave is consistently noted alongside a remote‑first setup.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
