About Mirakl:
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
For more information, visit www.mirakl.com.
Mirakl in Numbers:
- 🗓️ Founded in 2012 | Member of French Tech Next40
- 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo
Our Values:
Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.
Our 5 values guide how we collaborate:
- 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
- 🏆 Get Things Done: We prioritize action and efficiency for impactful results
- 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence
- 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- 🤝 Satisfy & Empower Clients: We're committed to our clients' success
- Lead AI-Powered Enablement at Scale: Own the strategy, design, and operationalization of AI agents and tools across the global GTM organization; drive adoption, embed best practices, and continuously raise the bar for coaching and sales effectiveness
- Architect AI Agents & Automated Workflows: Design, build, and deploy AI agents and enablement workflows that reduce manual effort, accelerate rep onboarding, and improve knowledge access across all sales roles and business lines
- Drive Data-Led Enablement: Build a data-driven enablement culture; use Gong analytics, performance dashboards, and program metrics to identify capability gaps, optimize programs in real time, and demonstrate clear ROI to Sales Leadership
- Own Onboarding & Continuous Learning Programs: Design and deliver scalable, repeatable onboarding and upskilling programs globally, covering core sales methodology (MEDDPICC & Challenger), product knowledge, and AI tool fluency; ensure coverage across all products
- Ensure Business Continuity on Strategic AI Initiatives: Maintain momentum and accountability on critical in-flight AI projects, proactively identifying risks and keeping key stakeholders aligned
- Influence Senior Stakeholders: Partner closely with Sales Leadership, AI leadership, and Management Team members to align enablement priorities with business goals; communicate program impact with confidence and clarity at all levels
- Expand Enablement for New Business Lines: Build and iterate enablement programs for maturing lines such as Mirakl Ads and Connect, ensuring sales teams are equipped to compete and close
- 5+ years in Sales Enablement, Learning & Development, or GTM Operations, in a fast-scaling B2B SaaS environment
- Demonstrated experience designing, deploying, and iterating on AI agents or automated workflows for a sales or enablement context (e.g., using platforms such as Dust, or equivalent AI tooling)
- Proven track record delivering enablement programs that produce measurable behavior change and revenue impact
- Experience working with and deriving insights from tools such as Gong & Dust
- Strong command of sales methodologies (MEDDPICC or Challenger) and the ability to translate methodology into practical, scalable coaching programs
- AI-fluent: Comfortable architecting, building, and iterating on AI agents and enablement workflows; able to evaluate tools critically and translate capabilities into GTM use cases
- Executive presence & influencing skills: Able to operate confidently at all levels of the organization; skilled at building consensus, navigating ambiguity, and driving cross-functional alignment
- Instructional design: Skilled at creating engaging, scalable content for adult learners across regions, roles, and formats (live, async, digital)
- Data-driven: Brings a metrics mindset to every program; knows how to measure what matters, spot patterns in Gong or LMS data, and turn insights into action
- Cross-functional collaborator: Energized by working across Sales, Product Marketing, RevOps, AI, and People teams to deliver cohesive enablement experiences
- Dust (AI platform & agent design)
- Gong (conversation intelligence & analytics)
- English – Bilingual / Native
- Introductory call with Elsa, Recruiter
- Interview with the Hiring Manager
- Peer interviews
- Case study
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.
As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.
Skills Required
- 5+ years in Sales Enablement, Learning & Development, or GTM Operations in a fast-scaling B2B SaaS environment
- Demonstrated experience designing, deploying, and iterating on AI agents or automated workflows for sales or enablement (e.g., Dust or equivalent)
- Experience working with and deriving insights from Gong
- Proven track record delivering enablement programs that produce measurable behavior change and revenue impact
- Strong command of sales methodologies (MEDDPICC or Challenger) and ability to translate methodology into scalable coaching programs
- Instructional design skills to create engaging, scalable content for adult learners across roles and formats
- Data-driven mindset; ability to build and use performance dashboards and spot patterns in Gong or LMS data
- Executive presence and influencing skills to partner with senior leadership and cross-functional teams
- Experience collaborating cross-functionally with Sales, Product Marketing, RevOps, AI, and People teams
- English - Bilingual / Native
What the Team is Saying
Mirakl Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is described as generous, spanning vacation, holidays, sick time, volunteer time, and bereavement. Parental leave is also highlighted positively and can include a phased return in some locations.
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Healthcare Strength — Core coverage includes medical, dental, vision, life and disability insurance, plus FSA/HSA options and an Employee Assistance Program. U.S. materials note day‑one eligibility and multiple plan choices.
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Retirement Support — Retirement offerings include a 401(k) with company match that is repeatedly highlighted as a strength. Financial extras such as performance bonuses are also referenced across roles.
Mirakl Insights
What We Do
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.
Why Work With Us
At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.
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Mirakl Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Benefit from one remote work day per week, with a fixed in-office team day (Team Day).
