This position will assist the claims team and LMVR with tasks related to the ICEP process for Costco. This is a newly created position that will continue to evolve as we build out the role & responsibilities.
- Under moderate supervision, provide effective coordination of vocational placement and return to work management services.
- Works closely with Claims and Costco locations to place injured workers in appropriate work environments.
- Effectively address return to work barriers.
- Follow-up with the injured worker, employer, Claims, Costco locations and possibly an assigned Vocational Rehabilitation Consultant.
- Maintain accurate and thorough documentation concerning services rendered and outcomes.
- Collects and coordinates data needed by claims staff. May obtain data from automated systems, by reviewing claims and/or contacting other people/departments/outside sources to obtain data.
- Resolves problems and/or discrepancies which may involve research and data collection.
- Provides support to claims specialists and communicates timely and effectively.
- Identifies administrative inefficiencies and makes recommendations to enhance workflow and productivity.
Qualifications
- Knowledge of state, local and federal laws related to vocational rehab, workers compensation and/or disability management.
- Communication skills in order to effectively communicate with claimants, employers, claims staff and others.
- Negotiation skills to effectively establish target return to work dates.
- Proficient use of computer software (i.e. Word, Excel, etc.) as normally acquired through a bachelor's Degree (or equivalent) and at least 3yrs experience in vocational rehabilitation, disability management, workers compensation, job placement or related field.
- Bilingual, where required.
- May occasionally travel and work irregular hours.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
$50,000.00 - 94,000.00
Skills Required
- Bachelor’s degree or equivalent
- At least 3 years of experience in vocational rehabilitation, disability management, workers compensation, job placement, or a related field
- Knowledge of state, local, and federal laws related to vocational rehabilitation, workers compensation, and/or disability management
- Effective communication skills with claimants, employers, claims staff, and other stakeholders
- Negotiation skills to establish target return-to-work dates
- Proficiency with computer software such as Microsoft Word and Excel
- Bilingual ability where required
Liberty Mutual Insurance Compensation & Benefits Highlights
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Parental & Family Support — Paid bonding leave covers 8 weeks for all parents, with birth parents receiving up to 16 weeks at 100% pay, alongside substantial family‑building support such as up to $40,000 for adoption/surrogacy and fertility coverage up to $50,000 medical/$25,000 pharmacy.
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Retirement Support — The 401(k) structure includes a 100% match up to 5% each pay period plus an additional 3% year‑end contribution for eligible employees, and student‑loan payments can be matched in the same way as 401(k) contributions.
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Healthcare Strength — Comprehensive medical, dental, and vision offerings are paired with robust mental‑health resources, including an Employee Assistance Program and 12 free therapy sessions for employees and family members, with on‑site health centers in Boston and Plano.
Liberty Mutual Insurance Insights
What We Do
Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.
Why Work With Us
We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.
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Employees engage in a combination of remote and on-site work.























