As People Experience Specialist, you will drive the operational execution of our global Learning & Development, Employee Engagement, Facilities, and CSR initiatives. You will manage daily L&D workflows, maintain our 360Learning course catalog, support engagement survey logistics, coordinate learning events, handle day-to-day office facilities requests, and compile regulatory HR/CSE training reports.
Reporting to the People Experience Lead and collaborating closely with HROps and HRBP, you will ensure our training processes, office facilities operations, onboarding workflows, and administrative compliance run efficiently, accurately, and smoothly.
Within 1 month, you will:
- Immerse yourself in our Convexity culture and master our tool stack (360Learning, Lattice, Confluence, Trello, Bob, Excel/Google Sheets)
- Learn our L&D administrative workflows, vendor management protocols, facilities management routines, and CSE reporting requirements
- Take ownership of incoming employee training requests, office access/badge logistics, mail/package distribution, and ad hoc helpdesk tickets
Within 3 months, you will:
- Triage and process employee training requests against our Learning Allowance guidelines
- Maintain internal course hygiene on our 360Learning platform (catalog updates, tagging, content cleanups across 700+ courses) and on Confluence (knowledge base)
- Manage administrative launch and reminder schedules for engagement pulse surveys on Lattice
- Manage day-to-day facilities operations (office access badges, mail/deliveries, basic maintenance coordination, ad hoc assistance tickets)
- Collect raw HR data for CSR reporting (carbon footprint metrics, EcoVadis documentation, and standard HR answers for Sales RFPs)
- Compile quarterly and annual CSE (Comité Social et Économique) mandatory training reportings in coordination with HR Ops.
Within 6 months, you will:
- Handle event logistics for internal workshops, coaching co-dev groups, team-building gatherings, and company-wide Learning Days
- Assist in creating and updating learning assets (short modules, onboarding checklists, tutorial videos, slide decks)
- Track training completion rates, survey participation metrics, and produce monthly People Experience dashboards
- Support daily office logistics and ad-hoc facility projects, including space planning, access management, and adapting our workspace to evolving business needs
Within 12 months, you will:
- Operate with full autonomy across routine L&D administration, facilities logistics, engagement survey support, and CSE compliance reporting
Identify operational bottlenecks and propose automated workflows between 360Learning, HRIS (HiBob), and administrative tracking tools
The Skill Set:
- 1+ years of experience in L&D Operations, People Ops, HR administration, workplace/facilities coordination, or event planning (internships/apprenticeships included)
- Comfort handling day-to-day workplace operations (badges, deliveries, ad hoc assistance tickets, maintenance follow-up)
- High comfort with spreadsheets (pivot tables, formulas) to collect CSR raw data, prepare CSE reports, and analyze training requests
- Rigorous organization, strong multi-tasking skills, and strict respect for administrative deadlines
- Tech savvy: comfortable with tools like learning platforms (360Learning), HR systems and Google Workspace
- Fluency in French and English (written and spoken)
Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L
What we offer:
Compensation: Package includes base salary, a variable component and equity 📈
Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance: Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our People Experience Lead
Case Study Meeting with our People Experience Lead and our HR Business Partner
Clarification Meeting with our HR Operations Associate
Culture Fit Meeting with our Chief People Officer
Offer !
Skills Required
- At least 1 year of experience in L&D Operations, People Operations, HR administration, workplace or facilities coordination, or event planning; internships and apprenticeships included.
- Experience handling workplace operations such as badges, deliveries, assistance tickets, and maintenance follow-up.
- High proficiency with spreadsheets, including pivot tables and formulas.
- Strong organization, multitasking ability, and adherence to administrative deadlines.
- Comfort using learning platforms, HR systems, and Google Workspace.
- Fluency in written and spoken French and English.
What We Do
Performance-driven learning & development teams achieve business impact with 360Learning. L&D teams leverage AI and collaborative learning to pinpoint skills gaps, capture knowledge from experts, and deliver it to learners when needed most. 360Learning’s learning platform is equipped with powerful LMS automation, collaborative learning Academies, tools to create a top-notch learner experience, and an AI-powered Skills ontology to activate skills-based learning. Employees upskill, customers learn, and partners are trained—all from one place. 360Learning partners with 2,500+ companies to deliver impactful learning. Founded in 2013, the company has raised $240 million and built a team of 400+ across New York, Paris, London, and Germany. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective community to foster knowledge sharing and relationship building.
Why Work With Us
We are powered through our culture called Convexity (more info here: http://bit.ly/Convexity_360L). We focus a lot on making an impact, but also maintaining "Your Life, Your Way", where we believe you can be successful anywhere. We are strong-believers in documenting our process, sharing continuous feedback and having low authority.
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360Learning Teams
360Learning Offices
Remote Workspace
Employees work remotely.
360Learning is a remote-first employer. We have entities in France, the UK, Germany, Spain, the US, and Canada. We also offer a monthly allowance for our remote employees to create a productive workspace at home, or to rent a co-working space.
