Ecosystem Engineer

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You

You are a curious, creative problem-solver who is energized by building things that help people understand and connect with technology. You bring a willingness to learn, a collaborative spirit, and genuine enthusiasm for translating complex platform capabilities into compelling demo experiences. You're ready to contribute from day one — taking direction, growing your craft, and making a real impact on how customers see the value of Tulip.

What Skills Do I Need?

• Bachelor's degree in engineering, computer science, or a related field — or equivalent working experience
• Understanding of AI-powered development tools and MCP servers, or a strong aptitude for learning them quickly
• Ability to create technical demos or content that communicates product value clearly
• Strong written and verbal communication skills with an eye for clear, compelling storytelling
• Familiarity with video production workflows, CAD modeling, or manufacturing environments is a plus
• 0-1+ years of experience in content creation, video production, public speaking or a related field — or equivalent hands-on project work

Key Responsibilities

Demo Development & Content Creation

• Create demo concepts based on guidance, customer needs, and platform capabilities
• Support the development and implementation of demos that showcase Tulip's product value
• Develop documentation, step-by-step walkthroughs, and supporting materials for demo environments
• Contribute to video content that communicates product capabilities in an accessible, engaging way
• Learn and apply technical best practices from senior team members to continuously improve output quality

Project Coordination & Collaboration

• Help manage relationships with internal stakeholders during demo planning and execution
• Coordinate assigned tasks across concurrent projects, keeping deliverables on track
• Partner with Marketing, Solutions, Sales Engineering, Sales, Product Education, Product, and Customer Success teams to deliver against demo needs
• Maintain organized records of demo assets, versions, and documentation to support team-wide accessibility

Key Collaborators

• Marketing, Solutions Engineering, Sales, and Product Education teams
• Ecosystem team members and senior content leads
• Product and Customer Success as cross-functional partners

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Learning & Development program
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The salary range for this position is $67,000 - $77,000 per year.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.