District Credit Manager

Posted Yesterday
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Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Drive growth of Lowe's DIY and Pro credit products across assigned districts by coaching associates, implementing strategic plans, analyzing performance, partnering with lending providers, resolving credit issues, and ensuring compliance with laws and company policies.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The District Credit Manager position is responsible for execution of Lowe's DIY and Pro Credit products across the assigned Districts in each region. The primary purpose of this role is to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration. In this role, the District Credit Manager will build and maintain relationships from front line store associates up to and including District Managers and the corresponding district teams and partners. Customer interaction is a critical component of this role.
What You Will Do
  • Work with district leadership to develop and implement strategic plans to achieve credit performance targets and communicate results.
  • Model effective credit-selling behaviors and provides hands-on coaching and training to build associate confidence in offering Lowe's Credit during every sales transaction.
  • Host weekly calls and participates in stores walks to ensure locations are prepared to execute promotional activities and new credit initiatives.
  • Collect and communicate credit market intelligence to support business decision making.
  • Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify credit opportunities and emerging risks as well as recognize performance.
  • Develop and maintain relationships with other district and regional field leaders and business partners within assigned territory, resolving credit issues as necessary.
  • Partner with lending providers to assess business risk, protect Lowe's reputation, customers, and assets, and support compliance with applicable laws, regulations, and company policies. Escalates, manages, and reports control issues with transparency.

Minimum Qualifications
  • Bachelor's degree in business, communications or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 7 Years experience in retail operations/ sales/ credit
  • 5 years combined experience in retail sales or credit in lieu of degree and experience requires in sales / credit

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor's degree in business, communications or related field or equivalent years of experience
  • 7 Years experience in retail operations/ sales/ credit
  • 5 years combined experience in retail sales or credit in lieu of degree and experience requires in sales / credit

What the Team is Saying

Seemantini Godbole
Vivek B.
Laura M.
Hannah W.
Margot F.
Rachel L.
Morgan S.
Elaina W.
Anyae B.
Laura B.
Wayne E.
Elaine W.
Jerry G.
Sara K.
Emily H.
Brook G.
Keshan J.
Adam K.
Robin C.
Cesar G.
Shari F.
Jason B.
Benjamin C.
Marvin Ellison
Grayson H.
Seemantini Godbole

Lowe’s Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a company match up to 4.25% when contributing 6% and an Employee Stock Purchase Plan with a 15% discount are emphasized as core strengths. These features provide meaningful avenues for long‑term savings and employee ownership.
  • Parental & Family Support Eligible full‑time associates can access up to 10 weeks paid maternity leave and 4 weeks paid parental leave, with adoption assistance and fertility coverage also highlighted. This depth of family support is notable for a big‑box retailer.
  • Wellbeing & Lifestyle Benefits Tuition‑free degree and certificate programs, Track to the Trades with upfront funding, and mental‑health/EAP resources broaden total rewards beyond pay. A 10% merchandise discount and a company‑matched relief fund add everyday value and hardship support.

Lowe’s Insights

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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