Director, Technical Accounting

Posted Yesterday
Be an Early Applicant
Santa Clara, CA, USA
Hybrid
184K-322K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role
Leads technical accounting strategy, complex accounting research, purchase accounting, M&A support, SEC reporting, quarterly close, internal controls, and auditor relationships. Oversees accounting policy implementation, process improvements, AI-enabled automation, and team development while advising Finance, Legal, and Corporate Development stakeholders on US GAAP and other complex accounting matters.
Summary Generated by Built In
Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

Job Description

ServiceNow is seeking a Director, Technical Accounting to lead our Technical Accounting team in our next phase of growth. This is a high-profile position that will play a critical role in addressing a wide variety of complex technical accounting matters, lead purchase accounting for an active M&A pipeline, and other related topics. You will collaborate closely with stakeholders throughout the Company to ensure the successful execution of key initiatives within the Finance organization. This role will report to the Sr. Director, Technical Accounting and M&A, who has responsibility for all technical accounting matters and leads Finance’s M&A process from diligence through integration. 

What you get to do in this role: 

  • Research and document the Company’s technical accounting issues; present and resolve the Company’s positions for critical accounting issues with internal leadership and external auditors 
  • Monitor, assess, and implement new accounting pronouncements applicable to the Company and partner with stakeholders to analyze the impact 
  • Key stakeholder throughout the M&A process starting from pre-letter of intent review, leading financial diligence, purchase accounting, and valuation, and supporting post-close accounting integration 
  • Subject-matter expert for certain technical accounting areas, such as business combinations, investment accounting, goodwill and intangible asset impairment testing, accounting for share-based compensation programs, revenue accounting matters (e.g., payments to a customer, gross versus net), and hedge accounting, amongst a variety of other complex accounting areas 
  • Review draft SEC disclosures on relevant technical accounting topics 
  • Lead quarterly and year-end close process for technical accounting matters, including review of journal entries, reconciliations, and SEC disclosures and support, with delegation of routine items to team members 
  • Lead the development of and provide growth opportunities to the existing technical accounting team 
  • Be a trusted business partner and advisor to various stakeholders within Accounting, Finance, Legal, Corporate Development, and other cross-functional teams 
  • Take initiative for process improvements to scale and optimize the technical accounting process, including the implementation of AI initiatives 
  • Design, implement, and maintain effective global accounting policies, processes, procedures, and internal controls 
  • Serve as primary technical accounting liaison to external auditors, including leading resolution of complex accounting matters 
  • Take a leadership role in special projects and workflow process improvements 
  • Involvement in the SEC reporting process to help ensure the financial statements are in compliance with US GAAP 

Qualifications

To be successful in this role you have: 

  • Total experience of minimum 12 years with a minimum of 5 years of Big Four public accounting experience 
  • BS/BA degree in Finance or Accounting and active CPA license is required 
  • Sr. Manager role in a Big Four public accounting firm and/or Director, Technical Accounting at a public company 
  • Positive, service-oriented attitude, highly motivated to learn and to make an impact within the organization 
  • Experience leading a team and being a mentor to high-performing individuals 
  • Strong technical accounting background with a knowledge of US GAAP, SEC reporting standards, and SOX 404, as well as experience with technical research 
  • Excellent verbal/written communication and presentation skills 
  • Relationship builder across all levels of the organization 
  • Demonstrated ability to influence cross-functional stakeholders (Finance, Legal, Corporate Development) on technical accounting positions without direct authority 
  • Strong organizational skills to manage numerous workstreams at once and complete work timely 
  • Self-starter and a great team member 
  • Proactive approach to identifying root causes and implementing durable solutions, including escalation when appropriate 
  • Ability to be flexible and work analytically in a dynamic environment 
  • Meticulous and superior attention to detail 
  • Strong Excel knowledge 
  • Familiarity with emerging AI tools for accounting automation is valued 
  • Experience with SAP or other large ERP systems is a plus 

For positions in this location, we offer a base pay of $184,100 - $322,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Skills Required

  • Minimum 12 years of total professional experience
  • Minimum 5 years of Big Four public accounting experience
  • Bachelor’s degree in Finance or Accounting
  • Active CPA license
  • Experience as a Senior Manager at a Big Four public accounting firm and/or Director of Technical Accounting at a public company
  • Experience leading a team and mentoring high-performing individuals
  • Strong technical accounting background
  • Knowledge of US GAAP, SEC reporting standards, and SOX 404
  • Experience conducting technical accounting research
  • Excellent verbal, written communication, and presentation skills
  • Ability to influence cross-functional stakeholders without direct authority
  • Strong organizational skills and ability to manage multiple workstreams
  • Analytical flexibility in a dynamic environment
  • Strong attention to detail
  • Strong Microsoft Excel knowledge
  • Familiarity with emerging AI tools for accounting automation
  • Experience with SAP or other large ERP systems

What the Team is Saying

Shanequa
Katya
Suzanne
Alexander
Jaime
Pat
Brady
Hasan
Jamil
Viviana

ServiceNow Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive with multiple plan choices and strong perceived coverage, alongside mental-health resources and wellbeing support. Company materials and employer-verified summaries also note inclusive care options and supportive programs.
  • Parental & Family Support Parental leave and family-planning support are characterized as generous, with fully paid leave and resources such as fertility, caregiving, and adoption assistance. Backup care and other family-focused programs are also highlighted as part of the package.
  • Equity Value & Accessibility Equity components like RSUs and an employee stock purchase plan are presented as meaningful, widely available parts of total rewards. Many role and benefits overviews emphasize equity’s role in boosting overall compensation alongside bonuses.

ServiceNow Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Santa Clara, CA
29,000 Employees
Year Founded: 2004

What We Do

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

ServiceNow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible
Company Office Image
HQSanta Clara, CA
Heredia
Ciudad de México
District of Columbia
Osaka
Aarhus, DK
Aarhus, DK
Company Office Image
Addison, TX
Amsterdam, North Holland
Atlanta, Georgia
Auckland, Auckland
Bangkok, Bangkok
Bengaluru, Karnataka
Bengaluru, Karnataka
Berlin, Berlin
Brasília, Federal District
Brisbane, Queensland
Brussels, BE
Cairo, Cairo Governorate
Canberra, Australian Capital Territory
Charlottesville, Virginia
Company Office Image
Chicago, IL
Deerfield, Illinois
Company Office Image
Denver, CO
Dubai, Dubai
Dublin, Leinster
Düsseldorf, Nordrhein-Westfalen
Frankfurt am Main, Hesse
Goteborg, Västra Götaland County
Gurugram, Haryana
Hamburg, Hamburg
Hanyang, Seoul
Helsinki, Uusimaa
Hong Kong, Hong Kong
Houston, TX
Hyderabad, Telangana
Issy-les-Moulineaux, Île-de-France
Johannesburg, Gauteng
Kirkland, WA
Lausanne, Vaud
Lille, Hauts de France
London, England
London, England
Madrid, Community of Madrid
Melbourne, Victoria
Milano, Lombardia
Milwaukee, WI
Company Office Image
Montréal, QC
Mumbai, Maharashtra
Munich, Bavaria
Company Office Image
New York, NY
Opfikon, Zürich
Orlando, FL
Oslo, Oslo
Perth, Western Australia
Petah Tikva, Central District
Company Office Image
Pleasanton, CA
Riyadh, Riyadh Province
Rome, Lazio
Company Office Image
San Diego, CA
San Francisco, Heredia
Company Office Image
San Francisco, CA
São Paulo, SP
Singapore, SG
Solna, Stockholm County
Sydney, New South Wales
Tokyo, Tokyo
Toronto, Ontario
Vancouver, British Columbia
Company Office Image
Vienna, VA
Vienna, AT
Company Office Image
Waltham, MA
Washington, DC
Wellington, Wellington
West Palm Beach, Florida
Learn more

Similar Jobs

ServiceNow Logo ServiceNow

Consultant

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
San Diego, CA, USA
29000 Employees
169K-200K Annually

ServiceNow Logo ServiceNow

Product Manager

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
San Diego, CA, USA
29000 Employees
172K-301K Annually

ServiceNow Logo ServiceNow

Product Manager

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
San Diego, CA, USA
29000 Employees

ServiceNow Logo ServiceNow

Staff Software Engineer

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Hybrid
Santa Clara, CA, USA
29000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account