There is opportunity to implement enhanced financial controls through process
improvements, automation and AI, drive accurate obligation management and deliver proactive insights. This role will develop and build the financial governance infrastructure to manage partner spend effectively in partnership with internal Gap Inc. tower leads and finance to ensure adequate contract obligation tracking and management.What You'll Do
• Own end-to-end invoice validation, ensuring that every invoice is supported by
contract line-item mapping, time-entry records, and approved work
documentation before payment.
• Lead three-way reconciliation to confirm vendor billing aligns with contracted
terms and actual system logs; define and maintain variance thresholds.
• Oversee the critical transition from interim billing model to unit-of-work billing.
• Maintain a complete, current register of all commercial obligations in the CLM
system; manage contract amendments and change orders through resolution.
• Monitor vendor adherence to contractual commitments and escalate non-
compliance with evidence.
• Coordinate with the Resource Manager to maintain a forward-looking 60-day
demand and capacity forecast; flag commercial risks including billing anomalies,
scope creep, and contract gaps.
• Own Sirion as system of record for obligations, evidence, invoice workflows, and
disputes; drive adoption across team and vendors.
• Proactively identify savings opportunities through benchmarking, billing analysis,
and scope optimization; maintain a value realization register.
• Lead and develop contract and finance leads, through clear goals and coaching
for high performance ensuring accountability, collaboration, and innovation.
• Strategic partner with Finance on enterprise financial reporting accuracy for MSP
spend.
• 10+ years in financial management, commercial management, or contract
governance in technology services or large enterprise outsourcing
• Demonstrated experience managing complex vendor contracts, amendments,
and disputes
• Strong background in multi-vendor managed services or outsourcing financial
governance
• Experience with contract lifecycle management platforms (Sirion preferred);
ability to configure workflows and obligation tracking
• Comfortable with reconciliation, variance analysis, and financial forecasting
• Ability to engage credibly with vendors on commercial matters and translate
contract language into operational expectations
• CPA or CPCM certification preferred
• Prior experience with unit-of-work billing model implementation preferred
• Bachelor's degree, preferably in Finance, Business, or a related field
Skills Required
- 10+ years in financial management, commercial management, or contract governance in technology services or large enterprise outsourcing
- Demonstrated experience managing complex vendor contracts, amendments, and disputes
- Strong background in multi-vendor managed services or outsourcing financial governance
- Experience with contract lifecycle management platforms (Sirion preferred); ability to configure workflows and obligation tracking
- Comfortable with reconciliation, variance analysis, and financial forecasting
- Ability to engage credibly with vendors on commercial matters and translate contract language into operational expectations
- CPA or CPCM certification
- Prior experience implementing a unit-of-work billing model
- Bachelor's degree, preferably in Finance, Business, or a related field
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
