Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
The Data Platforms Operations Manager within our Data Organization leads the operations and reliability of Realtor.com®'s Snowflake data platform, ensuring our pipelines and infrastructure run stably, perform to SLA, and scale to meet growing demand. This position is central to our ambition to simplify, scale, and modernize data at Realtor.com® by shifting to a modern data operating model focused on core quality, reliability, and operational excellence.
You will take ownership of the day-to-day platform operations while also driving Snowflake platform management. You'll partner closely with engineering, product, and business stakeholders to keep data flowing reliably across the organization
If you're excited about running trusted, scalable data platforms and enjoy marrying operational strategy with hands-on technical execution, this role is for you.
What You'll Do:
- Responsible for building and owning the framework for the day-to-day monitoring and operational support of Snowflake data platform pipelines
- Own and transition the platform operations work into a dedicated, scalable operations practice
- Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
- Own SLA performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
- Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
- Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
- Serve as the primary escalation point for operational issues, collaborating with cross-functional teams while coaching and guiding the engineering team
- Act with integrity, professionalism, and personal responsibility to uphold RDC's respectful and courteous work environment
What You'll Bring:
- Minimum 6 years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Snowflake
- 2+ years of people-management experience leading technical/engineering teams
- Strong ability to develop and maintain clear, comprehensive technical and operational documentation
- Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and the ability to translate platform insights into actionable improvements
- Strong communication and collaboration skills, with experience supporting strategic planning and cross-functional stakeholders
- Bachelor's degree in computer science or equivalent experience
- Nice to have: familiarity with Generative and Agentic AI concepts as applied to monitoring and operations tooling
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
How We Reward You:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Skills Required
- Minimum 6 years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Snowflake
- 2+ years of people-management experience leading technical/engineering teams
- Strong ability to develop and maintain clear, comprehensive technical and operational documentation
- Demonstrated success meeting SLAs and performance metrics, with continuous improvement mindset
- Strong communication and collaboration skills, experience supporting strategic planning and cross-functional stakeholders
- Bachelor's degree in computer science or equivalent experience
- Familiarity with Generative and Agentic AI concepts as applied to monitoring and operations tooling
What the Team is Saying
What We Do
For years, millions of home shoppers have turned to realtor.com® to find their dream home. Operated by Move, Inc., realtor.com® offers a comprehensive list of for-sale properties, as well as the information and tools to make informed real estate decisions. Today, more than ever, realtor.com® is The Home of Home Search℠. Realtor.com® also offers homeowners a bevy of useful tools and resources through the My Home℠ dashboard. My Home℠ dashboard allows property owners to manage their home like the important investment it is by tracking their home’s value over time, researching and managing home improvements, and scouting other similar properties in the neighborhood.
Why Work With Us
The way home begins with you. With a diverse team of experts alongside you, you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home, in every form.
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Employees engage in a combination of remote and on-site work.
